User Experience Designer (UX Designer) with Customer Experience Focus
A User Experience (UX) Designer who understands Customer Experience (CX) bridges the gap between digital interactions and the broader customer journey. This professional creates intuitive, engaging digital experiences while maintaining awareness of how these touchpoints fit into the customer's overall relationship with the brand.
Core Responsibilities
UX Design & Research
CX Integration
Strategy & Innovation
Required Skills & Qualifications
Technical Skills
Research & Analysis
Soft Skills
CX Knowledge
Key Performance Indicators
Cross-Functional Collaboration
Works closely with Retail teams across:
This role requires balancing the immediacy of Retail digital interactions with the holistic view of the customer relationship, creating seamless experiences that strengthen the overall brand connection while solving specific user needs.
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