Senior Business Systems Analyst Job at KellyMitchell Group, Charlotte, NC

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  • KellyMitchell Group
  • Charlotte, NC

Job Description

Job Summary:

Our client is seeking a Senior Business Systems Analyst to join their team! This position is located in Charlotte, North Carolina.

Duties:

  • Optimize the serviceability lifecycle from initial sales inquiry to service activation
  • Analyze complex data, identifying opportunities for improvement
  • Present actionable recommendations to executive leadership

Desired Skills/Experience:

  • 7+ years of relevant industry experience: telecommunications, utilities, or similar
  • 5+ years of experience in process and data analysis
  • Advanced proficiency in Excel, including multi-layered pivot tables and complex data manipulation
  • Strong experience with Visio for process flow creation and optimization
  • Experience in the serviceability call center as a process analyst is a plus
  • Experience with CSG and Prism is a differentiator
  • Experience with MicroStrategy is a plus
  • Highly motivated and results-oriented
  • Nimble and adaptable to changing priorities
  • Strong critical thinking and problem-solving skills
  • Ability to work independently and as part of a team
  • Desire to enhance professional resume with impactful accomplishments

Benefits:

  • Medical, Dental, & Vision Insurance Plans
  • 401K offered

$43.00 - $62.00 (est. hourly rate)

Job Tags

Hourly pay,

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