Role and Responsibilities
The Treatment Coordinator will greet patients, answer telephones, schedule appointments, and provide cost estimate and collect patient financial responsibility. The Treatment Coordinator will also manage the doctor's schedule and any communications with patients and referring offices. The Lead Treatment Coordinator is also responsible for overseeing and training the treatment coordinator team and ensuring standards of excellence are maintained.
· Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic
communication
· Successfully work individually and/or in a team environment
· Attention to detail is a must when updating and maintaining patient insurance information
· Maintains doctor schedule to ensure efficient use of the doctor's time
· Partner with clinical team to ensure excellent patient experience
· Adhere to deadlines and prioritize work against the patient schedule
· Collect payments from patients in an effective and professional manner
· Ability to understand doctor treatment recommendations and develop treatment plan from the diagnosis
· Ability to effectively communicate treatment options and associated costs to the patient
· Understanding of dental terminology is necessary
· Maintain confidentiality of all information in accordance with HIPAA
· Provides guidance, training and oversight to Treatment Coordinator team
· Assist Front Office Manager as necessary
· Performs other related duties as assigned
Qualifications and Education Requirements
· Minimum of one year of customer service experience required
· Medical or dental experience preferred
· High school diploma or equivalent required
Preferred Skills
· Friendly, inviting and professional personality and presence
· Basic office skills such as typing and filing
· Good organizational skills
· Attention to detail
· Strong leadership and problem-solving skills required
· Effective communication skills Ability to work cross functionally with other team members
PI0476439fee69-30492-37243001
...Title Sr. Electrical Assembler (Non-Licensed) Tenure: Full-Time Pay: $28 - $35 per hour Location: Charlotte, NC Position... ...installing industrial electrical equipment and control systems in a manufacturing environment. The successful candidate will work from...
...Hours: 7pm 7am, Weekends and Holidays At UPMC Childrens, our Security Officers are responsible for maintaining a safe and secure environment for patients, visitors, staff and all UPMC owned and adjacent properties. As an Officer, you will accomplish this through...
...Masis Professional Group is recruiting for a Production a Industrial Electrician (PME) on behalf of our client located in Laramie, WY. This is a direct hire opportunity offering a competitive hourly payrate and benefits package. Specific Accountabilities of the Industrial...
...Come and join a thriving health system in beautiful Southwest Missouri! Your Role: We are seeking a full-time BE/BC Neurologist for hospital employed hybrid position; Join a team of two neurologists, five neurosurgeons, and two physiatrists; Level II stroke...
...variety of events, including corporate and industry mixers, pop-ups, exhibits, release parties, and holiday parties. Our space is equipped... ...Role Description This is an internship role for a Graphic Design Intern. The Graphic Design Intern will be responsible for...