Role and Responsibilities
The Treatment Coordinator will greet patients, answer telephones, schedule appointments, and provide cost estimate and collect patient financial responsibility. The Treatment Coordinator will also manage the doctor's schedule and any communications with patients and referring offices. The Lead Treatment Coordinator is also responsible for overseeing and training the treatment coordinator team and ensuring standards of excellence are maintained.
· Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic
communication
· Successfully work individually and/or in a team environment
· Attention to detail is a must when updating and maintaining patient insurance information
· Maintains doctor schedule to ensure efficient use of the doctor's time
· Partner with clinical team to ensure excellent patient experience
· Adhere to deadlines and prioritize work against the patient schedule
· Collect payments from patients in an effective and professional manner
· Ability to understand doctor treatment recommendations and develop treatment plan from the diagnosis
· Ability to effectively communicate treatment options and associated costs to the patient
· Understanding of dental terminology is necessary
· Maintain confidentiality of all information in accordance with HIPAA
· Provides guidance, training and oversight to Treatment Coordinator team
· Assist Front Office Manager as necessary
· Performs other related duties as assigned
Qualifications and Education Requirements
· Minimum of one year of customer service experience required
· Medical or dental experience preferred
· High school diploma or equivalent required
Preferred Skills
· Friendly, inviting and professional personality and presence
· Basic office skills such as typing and filing
· Good organizational skills
· Attention to detail
· Strong leadership and problem-solving skills required
· Effective communication skills Ability to work cross functionally with other team members
PI0476439fee69-30492-37243001
...Job Title: Manufacturing Quality Technician Duration: 6 + Months Location: Ayer MA Pay rate: $27 - 30/hr (Without benefits)3 Days... ..., robotic automation, metal forming, discrete component assembly, and medical packaging. This position requires strong mechanical...
...needed. Open and willing to learn new skills and take feedback with grace and humility. Minimum 2-3 years of experience in Textiles & Furniture. As an Equal Opportunity Employer, it is our highest priority that no employee or applicant is discriminated against...
...Adhere to all safety protocols and procedures to maintain a safe work environment Qualifications: ~2 year of sit-down forklift experience required ~ Must maintain good attendance and report to all OT shifts ~ Strong understanding of warehouse safety protocols and...
...Our home furnishings client is looking for a mid-level Graphic Designer with 3+ years' experience for an immediate three month contract that will be 15-20 hours per week. Projects will include: display ads, broadcast graphics, social media content, emails, and for print...
At bet365, we're one of the world's leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified...