Lead Treatment Coordinator Job at Precision Oral Surgery-GA, Smyrna, GA

OXpJd0IxeXBCSnExZTRRaWdBT1ZqQ1U4N0E9PQ==
  • Precision Oral Surgery-GA
  • Smyrna, GA

Job Description

Role and Responsibilities

The Treatment Coordinator will greet patients, answer telephones, schedule appointments, and provide cost estimate and collect patient financial responsibility. The Treatment Coordinator will also manage the doctor's schedule and any communications with patients and referring offices. The Lead Treatment Coordinator is also responsible for overseeing and training the treatment coordinator team and ensuring standards of excellence are maintained.

· Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic
communication

· Successfully work individually and/or in a team environment

· Attention to detail is a must when updating and maintaining patient insurance information

· Maintains doctor schedule to ensure efficient use of the doctor's time

· Partner with clinical team to ensure excellent patient experience

· Adhere to deadlines and prioritize work against the patient schedule

· Collect payments from patients in an effective and professional manner

· Ability to understand doctor treatment recommendations and develop treatment plan from the diagnosis

· Ability to effectively communicate treatment options and associated costs to the patient

· Understanding of dental terminology is necessary

· Maintain confidentiality of all information in accordance with HIPAA

· Provides guidance, training and oversight to Treatment Coordinator team

· Assist Front Office Manager as necessary

· Performs other related duties as assigned

Qualifications and Education Requirements

· Minimum of one year of customer service experience required

· Medical or dental experience preferred

· High school diploma or equivalent required

Preferred Skills

· Friendly, inviting and professional personality and presence

· Basic office skills such as typing and filing

· Good organizational skills

· Attention to detail

· Strong leadership and problem-solving skills required

· Effective communication skills Ability to work cross functionally with other team members

PI0476439fee69-30492-37243001

Job Tags

Similar Jobs

IDR, Inc.

Application Support Analyst Job at IDR, Inc.

 ...role is perfect for individuals who excel in providing technical support and optimizing clinical applications, specifically Homecare Homebase (HCHB). If you are eager to be part of a dynamic organization and thrive in a collaborative, team-oriented environment, we... 

Assurity Transportation Solutions

CDL A Owner Operator Truck Driver Home For Weekends Job at Assurity Transportation Solutions

 ...family. Trucking is a family decision. We are currently looking for experienced candidates who can meet these qualifications: ~ Owner Operator~ All truck ages will be considered ~ Valid CDL Class A ~ Current DOT Medical card ~ No DUI/DWI in past 7 years ~... 

Harper Associates

Personal Assistant Job at Harper Associates

 ...PERSONAL ASSISTANT-NORTHVILLE, MI Search by Harper Associates Executive family is seeking a proactive, detail-oriented Personal...  ...personal and professional tasks independently. Only those with experience supporting an Executive or prominent family will be considered... 

Manpower San Diego

Special Education Infant Toddler Assistant Job at Manpower San Diego

 ...working directly with children from birth to age fiveincluding experience supporting children with special needsis required. Spanish bilingual skills are strongly preferred. Licenses & Certifications Valid California drivers license and access to a personal... 

LHH

Maintenance Mechanic Job at LHH

 ...LHH Recruitment Solutions has partnered with a growing organization, and they are seeking a motivated Maintenance Mechanic to join their team. You will play a critical role in maintaining and troubleshooting complex mechanical systems across a heavy industrial environment...