Role and Responsibilities
The Treatment Coordinator will greet patients, answer telephones, schedule appointments, and provide cost estimate and collect patient financial responsibility. The Treatment Coordinator will also manage the doctor's schedule and any communications with patients and referring offices. The Lead Treatment Coordinator is also responsible for overseeing and training the treatment coordinator team and ensuring standards of excellence are maintained.
· Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic
communication
· Successfully work individually and/or in a team environment
· Attention to detail is a must when updating and maintaining patient insurance information
· Maintains doctor schedule to ensure efficient use of the doctor's time
· Partner with clinical team to ensure excellent patient experience
· Adhere to deadlines and prioritize work against the patient schedule
· Collect payments from patients in an effective and professional manner
· Ability to understand doctor treatment recommendations and develop treatment plan from the diagnosis
· Ability to effectively communicate treatment options and associated costs to the patient
· Understanding of dental terminology is necessary
· Maintain confidentiality of all information in accordance with HIPAA
· Provides guidance, training and oversight to Treatment Coordinator team
· Assist Front Office Manager as necessary
· Performs other related duties as assigned
Qualifications and Education Requirements
· Minimum of one year of customer service experience required
· Medical or dental experience preferred
· High school diploma or equivalent required
Preferred Skills
· Friendly, inviting and professional personality and presence
· Basic office skills such as typing and filing
· Good organizational skills
· Attention to detail
· Strong leadership and problem-solving skills required
· Effective communication skills Ability to work cross functionally with other team members
PI0476439fee69-30492-37243001
...PART-TIME FARM WORKER POSITION FOR THE RIGHT PERSON(S) ON A SMALL ORGANIC, SELF-SUSTAINABLE FAMILY FARM. GOOD FARMLAND ALSO AVAILABLE... ...IN ADDITION TO PART-TIME WAGES. Responsibilities MUST BE FLEXIBLE, ADAPT TO CONDITIONS AND PRIORITIES THAT VARY SEASONALLY AND DAILY...
...Conduct internal audit activities including but not limited to quality management systems, purchasing, contract review process, and manufacturing Drive trend improvements on the internal & external quality in support of strategic business objectives Build stable,...
...companies have fueled our customers homes and Michigans progress for... ...energy company... and working at DTE is more than just a job... ...are accepting applications for students interested in working during... ...from an accredited four-year college or university. Candidates...
...individuals eager to take the first step in a career in sales and marketing as an Entry-Level Marketing Assistant. As part of a high... ..., Communications, or a related field. No prior experience necessary; internships or relevant coursework are a plus. Strong verbal...
Tencent Games was established in 2003. We are a leading global platform for game development, operations and publishing, and the largest online game community in China. Tencent Games has developed and operated over 140 games. We provide cross-platform interactive entertainment...