Job Description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

About your role:

The IT Services Management Senior Professional will be joining our Financial Institutions Group, where they will be responsible for overseeing and managing IT services for our digital apps and card services teams. This role is crucial to ensuring the efficient operation and maintenance of our systems. You will be working on Production Application support, in Linux and Microsoft Windows environments.

What you’ll do:

• Manage and maintain applications, ensuring optimal performance and security
• Coordinate patching & code deployments and work support troubleshooting tickets
• Oversee the administration and support of Linux and Microsoft Windows systems, as well as IIS and Apache
• Manage batch processing to ensure timely delivery of files and timely processing
• Implement and monitor IT service management processes to ensure high availability and reliability
• Utilize DynaTrace and Splunk for performance monitoring and troubleshooting
• Collaborate with cross-functional teams to identify and resolve IT issues
• Develop and maintain documentation for IT services and processes

Experience you’ll need to have:

• 5+ years working in a Windows and Linux environment
• 5+ years of experience in network protocols and troubleshooting
• 4+ years of experience with scripting tools (bash, json, yaml)
• TLS Certificate knowledge
• SQL knowledge
• Collaboration with cross-functional teams
• Bachelor’s degree in Computer Science, Engineering, or a related subject

Experience that would be great to have:

• Windows and/or Linux System Administration experience
• AWS Cloud experience
• Application Support experience
• Dynatrace and Splunk monitoring

How you’ll work:

• Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech; this role is on-site Monday through Friday
• This role requires being on-call during non-standard and/or overnight hours on a rotational basis

Sponsorship:

• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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