Call Center Customer Service Work From Home Job at Steven Lacey Concept Solutions, Dallas, TX

OVRJekRsNm5BWnExZUlZdGpnR1FqQ2c5N1E9PQ==
  • Steven Lacey Concept Solutions
  • Dallas, TX

Job Description

CALL CENTER / CUSTOMER SERVICE (WORK FROM HOME)

Remote Position - Immediate Start Available

Position Overview

Work From Home Call Center Customer Service Representative needed to handle high-volume customer calls. Provide exceptional service while working remotely with full training and support.

Key Responsibilities

  • Handle inbound customer service calls professionally
  • Resolve customer inquiries and complaints efficiently
  • Process orders, payments, and account changes
  • Provide product information and technical support
  • Meet call handling time and quality metrics
  • Document customer interactions accurately
  • Follow call center scripts and procedures

Requirements

  • High school diploma or equivalent
  • Previous call center or customer service experience preferred
  • Excellent verbal communication skills
  • Strong listening and problem-solving abilities
  • Ability to work in fast-paced environment
  • Reliable internet and dedicated quiet workspace
  • Professional phone presence

Technical Requirements

  • Computer with Windows 10/Mac OS
  • High-speed internet (minimum 25 Mbps)
  • USB headset with noise cancellation
  • Landline phone connection preferred
  • Backup internet connection recommended

Compensation & Benefits

  • $16-20/hour based on experience
  • Weekly pay available
  • Performance bonuses and incentives
  • Health insurance after 90 days
  • Paid time off accrual
  • Employee assistance programs

Schedule Options

  • Full-time: 40 hours/week
  • Part-time: 30+ hours available
  • Various shifts: 6 AM - 10 PM
  • Weekend availability required
  • Shift differential for evenings/weekends

Training & Support

  • Comprehensive paid training program
  • Ongoing coaching and development
  • Remote team support and supervision
  • Career advancement opportunities

Job Tags

Weekly pay, Full time, Part time, Immediate start, Remote job, Work from home, Shift work, Weekend work, Afternoon shift,

Similar Jobs

FOX Rehabilitation

Occupational Therapist Job at FOX Rehabilitation

 ...Our team is growing, and were looking for a top-caliber Occupational Therapist to join us in Falmouth and surrounding locations in Massachusetts...  ...for all employees. In Massachusetts, the standard base pay range for a Full-Time role is $70,000 - $105,000 annually... 

HRH Search & Recruitment

Program Manager, Membership Job at HRH Search & Recruitment

 ...Position Summary The Program Manager, Membership is responsible for developing, optimizing, and expanding membership programs that drive engagement, retention, and long-term value for both corporate and individual members. This role serves as a strategic partner to internal... 

Pinnacle Services, Inc.

Direct Support Specialist Job at Pinnacle Services, Inc.

Description: Direct Support SpecialistChaska, MN Job Type Full Time Description Looking to elevate your Direct Care experience? Pinnacle Services is seeking dedicated, caring individuals to join our team as Direct Support Specialists ! Our Direct... 

Prairie Consulting Services

Security Project Manager Job at Prairie Consulting Services

Project Manager Cybersecurity / Technology Risk (Contract) Chicago, IL | Hybrid Were hiring a Cybersecurity-focused Project Manager for a contract role with our direct client in Chicago. What youll do: Lead cybersecurity and technology risk initiatives...

Campbell County Health

CNA II | Med/Surg Job at Campbell County Health

 ...CNA II | Med/Surg ABOUT CAMPBELL COUNTY HEALTH Campbell County Health (CCH) is more than just a hospitalwe are a comprehensive...  ...excellence utilizing AIDET. Enhances patient safety by attending shift huddle, and performance of hourly rounding. Assists with admission...