Job Description

Appeals & Grievances Coordinator

We are The Hollister Group, the Boston area's leading women-owned staffing firm guiding candidates through the job search process and connecting top-tier talent with opportunities that meet the needs of our candidates and our clients. Right now, we are seeking candidates with experience handling appeals and grievances.

Location : Remote

Compensation : 22/hr

Responsibilities:

• Coordinates appeals and grievances activities
• Tracks all member appeals and grievances in the systems provided
• Ensures all appeals and grievances meet their administrative due dates
• Facilitates communication between parties, internally and externally
• Prepares various communications for the coordinators, medical directors, pharmacy team, compliance team, and anyone else who may be necessary
• Assists in putting together any reports or information for audits or oversight actions
• Other responsibilities as assigned

Qualifications:

• 2+ years of experience in appeals & grievances
• Strong organizational skills
• Strong interpersonal skills
• Customer service and administrative skills

Interested in learning more? Apply with your resume and we'll get in touch!

Our Commitment to Diversity, Equity & Inclusion

The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.

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