Technical Support Specialist Job at Russell Tobin, Grand Rapids, MI

OHpJMERWNnBBcHE0ZjRJZ2hnR1RqaXM1Nmc9PQ==
  • Russell Tobin
  • Grand Rapids, MI

Job Description

Job Title: L2 Tech Support – Site Migrations

Location: Grand Rapids, MI (100% onsite)

Duration: 6 Months

Citizenship: US Citizens only

Job Summary:

Provide onsite L2 technical support including break/fix, reimaging, software installation, printer/network configuration, and user assistance. Manage tickets via ServiceNow/Remedy, support Windows 10/11, O365, Active Directory, and networking issues. Collaborate with vendors and L3 teams. Strong customer service and documentation skills required. ITIL and SLA experience preferred.

Job Tags

Similar Jobs

Clarity Recruiting

Customer Service Specialist Job at Clarity Recruiting

 ...Customer Experience Specialists (CXS) needed to join a mission-driven team at the intersection of technology and healthcare. Key Details Start Date: November 18, 2025 Rate: $38/hr temp, ideally converting to a permanent employee after 16+ weeks at 80K Schedule... 

Axius Technologies Inc.

Redaction Coordinator Job at Axius Technologies Inc.

 ...Shift: Day | 8:00 AM 5:00 PM Position Overview This entry-level role involves reviewing child abuse and neglect case files,...  ...ideal candidate will have excellent attention to detail, basic computer skills, and the ability to meet production and accuracy... 

Crime Scene Resources, Inc

Forensic Evidence Technician Job at Crime Scene Resources, Inc

 ...specimens and supply inventories. Inventory toxicology sample screening supplies, and general supplies used by technicians and forensic toxicologists. Maintain clean glassware, counters, sinks, etc., for all laboratory personnel. Operate the autoclave and dishwashers... 

Kelly Science, Engineering, Technology & Telecom

Clinical Research Coordinator Job at Kelly Science, Engineering, Technology & Telecom

 ...Clinical Research Coordinator Newport Beach, CA Additional site coverage needed for Mission Viejo, California Full-time/Direct Hire This position offers a competitive rate of $28/hr - $35/hr plus occasional overtime Kelly Science and Clinical is hiring... 

HB Travels

Travel Coordinator Job at HB Travels

 ...About Us We are a professional travel services company dedicated to creating seamless, enjoyable, and stress-free travel experiences...  ...environment, is detail-oriented, and enjoys helping others explore the world. Key Responsibilities Coordinate travel...