Technical Support Specialist Job at Net2Source Inc., Moline, IL

OWpZekNscXBBSjZ4ZUlna2dBU2NqeTQrNlE9PQ==
  • Net2Source Inc.
  • Moline, IL

Job Description

Depot Management – Tech Support Engineer

Location: 400 19th Street, Moline, IL

Required Skills:

  • Proficiency in troubleshooting and resolving technical issues.
  • Ability to collaborate effectively with cross-functional teams.
  • Strong documentation and communication skills.

Job Summary:

Config Center tech will oversee hardware and software configurations, device replacements, and collaborate with other IT professionals to execute small to large scale hardware deployment projects. This position will require some technical skill and background for day-to-day functions of the role.

Typical Examples:

  • Imaging/reimaging, setting up workstations/laptops, barcoding, and asset management
  • Troubleshooting and break/fix for laptops/desktops and coordinate hardware warranty repair
  • Break/fix repair of hardware

In addition to device management listed above, the ability to effectively communicate written and verbally is important to the success of this role. Execution of project-based work and ability to prioritize work based off guidelines will ensure that the needs of our customers are met.

Typical examples:

  • Project tracking, customer interactions (written & verbal), and ServiceNOW updates
  • Shipping and receiving of hardware
  • Interaction with shipping/receiving departments and guidelines

This role will also be responsible for asset management to ensure effective tracking of assets within the United States.

Typical examples:

  • ServiceNOW updates as devices move from primary location
  • Inventory Audits on monthly basis
  • Barcode and assign asset

Years of Experience: 4-7 Years of Experience

Job Tags

Similar Jobs

K-Swiss Global Brands

Senior SAP SD/MM Manager Job at K-Swiss Global Brands

This is an exciting position as a Sr. SAP SD/MM Manager of a beloved brand that is known as one of the footwear industrys most respected products. As a Sr. SAP SD/MM Manager, you will report to the Global IT Director and serve as an instrumental component of a vital...

Insight Global

Service/Repair Technician Job at Insight Global

 ...Job Overview: The client is seeking an experienced refrigeration technician to maintain, troubleshoot, diagnose, and repair various refrigeration systems and coolers. The ideal candidate will demonstrate high-quality workmanship, a positive "get it done" attitude, and... 

Norbut Renovations

Carpenter Job at Norbut Renovations

 ...supports the construction team in various construction and renovation projects, including carpentry, painting, tiling, framing, and demolition. Responsibilities include operating tools and machinery, ensuring job site safety, and maintaining high-quality workmanship. This... 

Buildforce

Talent Operations Manager Job at Buildforce

 ...experience through inbound emails, text messages, chats, and phone calls. Listen to concerns,...  ...recruiting, sales, marketing, or related work experience. ~ Proven success with self-...  ...~ Hybrid (Working from Atlanta Office and Home)~ Time Off & Holidays ~ Parental Leave... 

Vitaly Health

Locum Tenens - Hospitalist NP/PA Job at Vitaly Health

 ...Job Title: Locum Tenens - Hospitalist NP/PA Location: Oklahoma State Position Overview: Our team at Vitaly Health is looking for a Hospitalist NP/PA to join our Medical Center on an ongoing Locum Tenens basis, with a start date of February 2025. The role involves...