Job Description

Role : Technical Product Manager

Experience: Mid level 7-9 yrs

Location : Irving, Texas

Role & Responsibilities:

Lead Product Strategy & Execution:

• Develop and execute the product roadmap in alignment with business objectives.
• Identify, scope, and design product strategies and user experiences that drive customer satisfaction and business growth.
• Collaborate closely with sales, marketing, operations, UX, analytics, legal, compliance, and engineering teams to ensure successful product launches.

User-Centric & Data Driven Approach:

• Develop a deep understanding and empathy for our users (consumers, merchants, and operators).
• Conduct and analyze feedback from stakeholders, market research, customer research, usability testing, and UAT to ensure we're building the right solutions.
• Leverage data and insights to inform product decisions and drive continuous improvement.

Team Leadership & Collaboration:

• Coordinate cross-functional teams effectively to achieve product goals.
• Build strong relationships with stakeholders across all levels of the organization.

Technical Proficiency:

• Practical experience in managing tech platforms, with a good foundation in Microservice architecture, APIs, SQL, etc.
• Work closely with software engineers to ensure products and releases are launched correctly and on schedule.

Innovation & Growth:

• Make creative recommendations to expand the product base and vision.
• Suggest ways to track product use and impact on end users.

Documentation & Communication:

• Produce and review product requirements documents, wireframes, prototypes, and write specifications for new features and changes.
• Communicate product vision, strategy, and progress effectively to stakeholders.

Qualifications:

• Bachelor's degree in a related field (e.g., Business, Computer Science, Engineering)
• At least 3 years of product management & UX experience
• At least 2 years of experience leading product teams
• Experience as a team lead working with other disciplines to identify, scope, and execute critical projects
• Strong analytical and problem-solving skills with the ability to make data-driven decisions
• Excellent communication, presentation, and interpersonal skills
• Strong emotional intelligence and the ability to build trust and collaboration within teams
• Experience with Delivery Service Providers (DSPs) preferred

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