ServiceNow SPM Trainer Job at Medasource, Boston, MA

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  • Medasource
  • Boston, MA

Job Description

ServiceNow Trainer

Location: Boston, MA

Duration: 4 month contract

2-3 weeks onsite

Overview:

Our major Northeast health system partner is preparing/planning out their training for a ServiceNow implementation of the SPM Module.

Requirements:

  • 4+ years of relevant experience
  • Strong knowledge of ServiceNow modules (SPM specifically)
  • Experience in developing and performing ServiceNow SPM training material
  • Excellent communication skills

Responsibilities:

  • Provide tailored, role-based training sessions for varying user groups
  • Develop detailed training documentation including guides for SPM configuration and administration, video tutorials, and cheat sheets
  • Conduct live training to the Customer’s audience defined in the Scope section and transfer knowledge to MGB’s super users
  • Evaluate the effectiveness of training programs and make adjustments as needed
  • Provide feedback to trainees on their performance and areas for improvement

Job Tags

Contract work, Traineeship,

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