Senior Business Analyst Job at National Computer Systems, San Antonio, TX

OFRJK0RsMm5BWkczY29BbWdBR1dneTQvN3c9PQ==
  • National Computer Systems
  • San Antonio, TX

Job Description

Hope you're doing well!

Please find below JD and let me know your thoughts

Role: Business Analyst III ( (ServiceNow)

Location: San Antonio, TX-Hybrid

Visa: GC and USC Visa(Only On W2)

Job Description:

Key Responsibilities:

Work with business stakeholders to identify, document, and translate requirements for ServiceNow-related solutions

Support the implementation of new ServiceNow features and modules in a cost-effective, scalable manner

Analyze existing business processes and recommend improvements aligned with organizational goals

Collaborate with developers, project managers, and QA teams to ensure requirements are clearly understood and delivered

Perform user acceptance testing and validate delivered solutions against business needs

Provide support during implementation, troubleshooting issues and facilitating updates or change requests

Contribute to quality assurance efforts and support process documentation

Qualifications:

5+ years of experience in a Business Analyst role, with a focus on ServiceNow or ITSM platforms

Strong understanding of service management processes and enterprise-level IT workflows

Proven ability to gather, document, and translate business and technical requirements

Experience supporting user testing and QA initiatives

Excellent communication and stakeholder engagement skills

Bachelor’s degree in Business, IT, or a related field preferred

Job Tags

Similar Jobs

Ethika, Inc.

Vice President of Finance Job at Ethika, Inc.

ABOUT ETHIKA: Ethika is a leading lifestyle brand based in Lake Forest, CA. Since the inception of the brand, Ethika and its team have been determined to live life, innovate, and deliver quality products, while staying true to our biggest asset - our FAMILIE. The Ethika...

Helen Ross McNabb Center

Family Crisis Center Shelter Supervisor Job at Helen Ross McNabb Center

 ...Family Crisis Center Shelter Supervisor Help Others, Make a Difference, Save a Life. Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is... 

The LiRo Group

VDC Engineer Job at The LiRo Group

We have an immediate need for a VDC Engineer for our New York City Office in lower Manhattan. LiRo-Hill Virtual Design & Construction Operations (VDCO) is a multidisciplinary practice seamlessly integrating technology and innovation for the built environment...

Jobgether

UX/UI Designer (Remote - US) Job at Jobgether

 ...behalf of a partner company. We are currently looking for a UX/UI Designer in the United States . In this role, youll help create seamless...  ...steps (such as interviews or assessments) are made by their internal hiring team. Thank you for your interest!#LI-CL1... 

1st Employment

Customer Service Representative Job at 1st Employment

 ...a reliable and customer-focused Customer Service / Counter Sales associate to join their team...  ..., both in person and over the phone. Answer customer inquiries and resolve complaints...  ...quotes. Schedule service work based on customer convenience and shop availability...