Job Description

About the Role

Hands-on property operations role for a recent graduate seeking a long-term career path into property management. This is a management-track role with full mentorship. A well-established property management firm in Queens is looking for a hands-on, customer-focused full-time Assistant Property Manager / Field Manager (Entry-Level). This position supports daily building operations, resident relations, and administrative tasks. You will work directly with an experienced Property Manager who will provide mentorship and training in building operations, resident services, vendor coordination, and compliance management.

This is an excellent opportunity for a recent college graduate who is organized, detail-oriented, professional, and eager to build a long-term career in property management.

Key Responsibilities

Operations and Field Support

• Conduct daily building walk-throughs and assist with site inspections, inspecting safety, cleanliness, mechanical systems, etc.. as well as respond to building emergencies.
• Monitor and coordinate maintenance, repairs and service requests and follow up with vendors to ensure timely resolution.
• Support preventive maintenance programs and capital oversight.
• Track work orders, compliance deadlines, and scheduled inspections.
• Track compliance items (FDNY, HPD, DOB, elevator inspections, Local Law requirements).
• Maintain logs, reports, and operational documentation.
• Serve as a liaison between the Board of Directors, tenants, and management.
• Maintain meeting minutes for the Board and ensure they are produced promptly, accurately, and in an organized manner.

Customer Service & Resident Relations

• Provide professional, timely communication to residents and building staff
• Assist in resolving resident concerns and coordinating appropriate solutions
• Support resident notices, onboarding activities, and general building communications

Field Management Training

• Learn building systems, NYC compliance requirements, and property management workflows
• Shadow the Property Manager on maintenance, repairs, and capital projects
• Build strong rapport with residents, building staff, and vendors

Requirements

• Bachelor’s degree Property Management, Real Estate, Facilities Management, Construction Management, Business Administration, or related field (required).
• Strong communication and customer service skills
• Excellent organization, follow-up, and time-management abilities
• Ability to multitask in a fast-paced operational environment
• Interest in pursuing a long-term career in property management
• Comfortable performing on-site walkthroughs and interacting with residents and staff.

Schedule & Expectations

• Full-time, Monday–Friday
• Due to the nature of building operations, this position is not a typical 9–5 schedule. The Assistant Property Manager / Field Manager must be prepared to handle occasional evening board meetings, late-night calls, and time-sensitive emergencies as necessary.

What We Offer

• Comprehensive mentorship from a senior Field Manager
• Career pathway into property management and building operations
• Exposure to co-op board interaction, building systems, and NYC compliance
• Competitive compensation and benefits

Physical Requirements

This role involves both office-based tasks and on-site field work across the property. To successfully perform the essential duties of this position, the Assistant Property Manage/Field Manager must be able to:

• Conduct regular property walkthroughs including stairwells, rooftops, mechanical rooms, basements, and exterior grounds.
• Stand, walk, and navigate the building for extended periods of time (could be several hours at a time).
• Occasionally lift, carry, or move items up to 25 lbs., such as inspection tools, packages, maintenance logs, or supplies.
• Climb stairs and ladders as needed during inspections and emergency response.
• Bend, kneel, or reach to review utility meters, mechanical equipment, or building components.
• Use a smartphone, tablet, and computer for communication, documentation, and work order management.
• Work in various indoor/outdoor conditions, including heat, cold, rain, or snow, when inspecting building systems or addressing tenant issues.
• Respond to emergencies, which may require quick movement, extended standing, or navigating the building efficiently.

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