Job Description

Property Administrator

Santa Clara, CA 95054

SUMMARY:

• This position is responsible for assisting the Senior Property Manager, Property Managers and Assistant Property Managers as well as the Property Management Department in all facets
• Specific responsibility is to act as support to Property Managers as directed by them

SPECIFIC RESPONSIBILITIES:

• Maintain excellent tenant and client relations by responding to all requests in a timely, efficient, and courteous manner, with written follow-through as required
• Assist in processing and coordinating tenant requests for service. Follow through requests to completion, including scheduling vendor work and tenant notification
• Responsible for accounts receivable. Follow delinquency procedures, including contacting tenants on delinquencies, sending letters as required, and recommending assessment of late charges if required. Complete analysis of tenant accounts as necessary
• Responsible for maintaining the tenant and vendor insurance compliance program
• Assist with and perform general lease research as directed by the Property Manager
• Assist with follow-up of corrective items to tenants and vendors as directed by the Property Manager
• Continue an ongoing familiarity with all projects to assist the Property Manager
• Coordinate facets of the tenant move-in/-out process as directed, including power changeover, move-in package preparation, suite and directory signage ordering, gift ordering, and directory updates
• Perform administrative functions for Property Manager as requested, including typing of general correspondence, proposals, reports, and lease amendments
• Process incoming/outgoing daily mail for managers, copying, federal express package preparation, and drop off
• Assist in maintaining property management files in an orderly and efficient manner.
• Assist with the preparation of three-day notices, Notices of Non-Responsibility
• Assist in processing service contracts, collecting proposals and drafting the contract
• Phone coverage for the receptionist during breaks and lunch. (Will be placed on rotating schedule with other administrative support)
• Assist in departmental projects as required

PHYSICAL REQUIREMENTS FOR THE POSITION INCLUDE:

• Ability to lift and carry up to 25 pounds
• Ability to stoop, crouch, bend, kneel, climb, and to reach with hands and arms
• Able to sit for extended periods of time
• Must be able to hear, talk, and see well enough to communicate with coworkers, tenants and vendors via phone, email, or in person
• Must have manual dexterity to type, file, and operate common office equipment, including phones, fax machines, copiers, computers, and printers

We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.

req25-00933

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