EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are fight hard to win, take personal responsibility, be optimistic and have fun, grow, and learn, and be a team player.
The Personal Training Manager is responsible for the day-to-day leadership of the personal training team in select high volume EōS locations. Reporting to the Fitness Manager and indirectly reporting to the Sr. Director of PT Experience, the PT Manager will be the gym leader who is responsible for trainer service delivery and member relationship management that drives client acquisition, satisfaction and retention. While all personal trainers will report to this individual, they must be a knowledgeable and respected fitness professional experienced in (and passionate about) developing staff. Additionally, they must have strong business acumen and a drive for coaching teams to achieve ambitious financial goals.
Department: Fitness
Essential Purpose: Reporting to the Fitness Manager, the EōS Personal Training Manager (PTM) is a full-time position responsible for improving the quality and maximizing the profitability of the personal training team in high volume EōS locations.
The PTM is responsible for coaching and educating their teams to: ensure the highest quality service delivery, drive PT client profitability, experience, and retention, and improve personal trainer performance and retention.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
Responsibilities:
* Serve as the owner/operator of the day-to-day management of the personal training staff
* Serve as the key business partner to the Fitness Manager on day-to-day management of the personal training business
* Drive the team to meet (or exceed) all established PT targets each month
* Lead the team to deliver high value PT orientation sessions that maximize new client acquisition and increase overall PT penetration
* Proactively identify and operationalize opportunities to grow and improve the business of the personal training department
* Oversee and improve the EōS personal training experience to drive revenue growth and client retention
* Own the end-to-end management of the trainer lifecycle, from sourcing to hiring, onboarding, in-club training, development, and on-going performance management
* Lead the ongoing trainer coaching and development through regularly scheduled individual and team meetings
* Minimize trainer turnover and increase personal trainer tenure through on-going coaching, development, and support
Qualifications:
* At least one year as an EōS personal trainer for internal candidates (or at least one year of verifiable managerial experience for external candidates)
* At (or equivalent to) an L2 or Master Coach level as an EōS personal trainer
* Enthusiastic about developing teams through education and coaching
* Comfortable being held accountable (and holding others accountable) for achieving established performance goals and company KPIs
* Excellent communicator with a high level of emotional intelligence
* Organized, detailed-oriented initiative-taker who can meet deadlines
* Requirements:
* Must successfully pass background check.
* Must carry valid Personal Training Certification.
* CPR certification required within 30 days of hire.
* Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public
* Ability to bend routinely and repetitively to lift more than 40 lbs.
* Ability to access and operate company computer systems including preparing documents, entering data into computer systems, reading reports from a computer database or email system
Benefits and Perks:
* A highly energetic and collaborative team.
* A management team that cares about your professional development.
* Free membership for you and plus one family member.
* Discounted Personal Training, and merchandise -- including supplements.
* Competitive pay, plus holiday and sick pay.
* Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!
* Employee referral program.
* 401(k) + Company matching!
Compensation Plan:
* Competitive base salary + bonus opportunity
* Ability to train 5 paid client sessions per week
Job Type: Full-Time, Exempt
Schedule: Monday --Friday, some weekends including every final Saturday of the calendar month.
EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.
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