Job Description

Our client, a major hospital in Boston with a fantastic reputation, is seeking to hire multiple Bilingual Patient Care Representatives to support administrative and customer service functions.

The ideal candidate is a recent college grad or someone with 1-2 years of administrative or customer service experience looking to make an impact with a healthcare organization that is helping to save lives.

**Must be fluent in Mandarin OR Arabic

*This a hybrid position requiring 4 days onsite, 1 WFH (after the training/probationary period).

*Must be able to commute to Boston (parking is limited but very accessible via public transportation).

Key Responsibilities

• Patient Services Support- Providing high-level support to international patients. Acting as the first point of contact, answering questions, and providing information via phone, email, or in person.
• Administrative Tasks-C ompleting necessary paperwork and documentation. Obtaining records from international offices as needed.
• Bilingual Communication:- Utilize bilingual fluency to communicate with patients and international offices as needed

Requirements

• BA/BS Degree preferred
• Bilingual/Fluent in Mandarin or Arabic
• 1-2 years of administrative or customer service experience ideal
• Excellent verbal and written communication skills
• Computer skills including the Microsoft Office Suite
• Long-term interest in working in a healthcare setting

**Full Job Description will be shared prior to an interview with my client

**Apply here or email along with a copy of your resume to [email protected] to be considered

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