Job Description

Job Title: Ocean Import Specialist

Location: Chicago, IL

About the Company

We are working with a fast-growing freight forwarder in the Chicago area that is expanding its import team. The company prides itself on delivering tailored logistics solutions, providing excellent customer service, and fostering a collaborative working environment.

The Role

As an Ocean Import Specialist, you will play a key role in managing the end-to-end import process for ocean freight shipments. You will work closely with clients, carriers, customs brokers, and internal teams to ensure smooth and compliant operations. This is an excellent opportunity for a motivated professional to join a forwarder that offers growth, stability, and the chance to develop within a supportive team.

Key Responsibilities

• Coordinate and manage ocean import shipments from origin to final delivery
• Prepare and review import documentation, ensuring accuracy and compliance with U.S. Customs regulations
• Communicate with clients, carriers, and overseas agents to track and trace shipments
• Handle ISF filings, customs entries, and related documentation
• Monitor shipments and resolve any exceptions or delays
• Provide excellent customer service and maintain strong client relationships
• Support the wider operations team as needed

Preferred Experience & Skills

• 4+ years’ experience in ocean import operations within freight forwarding
• Strong knowledge of U.S. import regulations and documentation requirements
• Customs experience is highly desirable; a Licensed Customs Broker qualification is preferred but not a deal breaker
• Excellent communication and organizational skills
• Ability to work independently and as part of a team
• Proficiency with industry systems and Microsoft Office

What’s on Offer

• Opportunity to join a growing and ambitious freight forwarder
• Competitive salary and benefits package
• Supportive and collaborative team culture
• Room for career progression as the company continues to expand

Interested and have the relevant experience please apply or contact Jamie Watts on [email protected]

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