Job Description

At SCA Health, we believe health care is about people – the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization.

As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.

What sets SCA Health apart isn’t just what we do, it’s how we do it . Each decision we make is rooted in seven core values :

• Clinical quality
• Integrity
• Service excellence
• Teamwork
• Accountability
• Continuous improvement
• Inclusion

Our values aren’t empty words – they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you’ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.

At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Click here to learn more about our benefits.

Your ideas should inspire change. If you join our team, they will .

Supply operational and tactical leadership, assistance and overall direction to the SCA IT systems and network engineering support teams for all SCA Health locations. The IT PD&I Acquisition Analyst Manager will handle hiring, mentoring, coaching and developing personnel consistent with SCA core values and technical responsibilities as they relate to the support, maintenance and distribution of desktops, laptops, printers, AV-equipment and other peripherals that support SCA Health’s integration processes, implementations, and its surrounding entities. The IT PD&I Manager will report directly to the Director, IT Acquisition, and will be responsible for managing IT Acquisition Analysts as part of the IT PD&I team.

Position Responsibilities

• Manage daily operational activities for multiple IT Acquisitions Analyst resources and project-related activities
• Collaborate with leadership and a variety technology and clinical teams in order to determine proper scope, resource requirements specifications required for successful project outcomes
• Partner with engineers and architects as needed to determine operational and tactical success when delivering desktop solutions that support our customers proactively identifying and managing risks and issues
• Proactively build and manage the IT Integration schedules and supply milestones to the larger business integration schedule.
• Meet budgetary, technical, and business goals and adjust project constraints based on resource analysis
• Strong ability to multi-task and manage multiple priorities in a fast-paced environment; able to manage multiple deliverables, scope change, and schedules to keep key business initiatives on schedule
• Prepare assigned IT Acquisitions Analyst engineering resources with necessary information, ensuring proper understanding of requirements, roles & responsibilities, work processes, and success criteria
• Manage, find, and change any new requirements to meet the needs of the business as dictated by cost or circumstance
• Participate, as needed in technical discovery meetings related to change, request, incident, and problem management situations
• Lead and manage assigned IT Acquisitions Analyst engineering initiatives and personnel to a successful completion within appropriate timeframe, cost, and scope expectations
• Provide mentoring, coaching and professional development to IT Acquisitions Analyst engineering personnel that properly aligns organizational expectations and ensure ongoing professional growth for staff
• Conduct consistently recurring monthly 1:1 meeting with staff to ensure continued professional and business continuity for operation and performance
• Create, supply and update Key Performance Indicators (KPIs) as related to service quality, customer satisfaction, ITSM documentation, service response and process improvement.

• Ability to understand and work with building codes and guidelines used in the design and construction of health care facilities.
• Experience in hiring, managing and administering the activities of desktop engineers, service vendors and contractors in support of SCA End-User Services IT Department.
• Experience with Statements of Work (SOW), Requests for Proposals (RFP) contracts and negotiate agreements with service vendors and work with SCA IT leadership and Legal on completing the terms and conditions as appropriate.
• Ability to work with facility CEO’s, Risk Management, insurance adjusters, contractors and others in responding to emergencies.
• Familiarity with ITSM Service Management Tools (ServiceNow) and other software needed to manage desktop operations.
• Excellent organizational and critical thinking skills
• Effective leader capable of creating cooperation with new members that fosters collective ‘can-do’ attitude that translates into successful execution of key business deliverables.

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