Job Description

What we are looking for:

This role will play an integral role in helping support the growth and success of the Sugarfina Supply Chain Team.As a Logistics Specialist, you’ll partner with our supply chain network to provide ongoing support for all outbound shipping functions to our customers. You'll support the coordination and execution of on-time materials receipts and order management with a sharp attention to detail. If you love being organized, this is a great opportunity to launch a career in supply chain with a fun, growing company.

Responsibilities:

• Partner with cross-functional teams to ensure we meet and/or exceed on-time delivery and fill rate targets.
• Partner with Customer Service to ensure exceptional service is being provided by our parcel carriers to our customer.
• Schedule carriers for all LTL and FTL needs.
• Prepare commercial invoices for all international outbound shipments.
• Prepare BOL and any other required documentation for outbound shipments.
• Create all small parcel shipping labels for international outbound shipments.
• Create small parcel shipping labels for office personnel, both DCLV and LA.
• Assist warehouse with batch shipping when needed.
• Assist warehouse with any shipping error messages they receive from Netsuite when fulfilling orders.
• Submit routing requests in customer portals when applicable.
• Review customer shipping guides in detail.
• Track and monitor shipments throughout the supply chain from origin to final delivery.
• Lead the timely and efficient delivery of outbound orders.
• Provide leadership with shipping & delivery options for outbound orders.
• Lead, monitor and report claims with shipping carriers.
• Communicate issues effectively and ensure that issues are resolved in a timely manner.
• Evaluate performance for key quality measures that impact the flow of freight.
• Monitor and maintain existing logistics network while working with the Supply Chain Team on efficiencies to drive improved service and reduced cost.
• Manage the inventory and ordering for warehouse consumables.
• Review and report order discrepancies/damages to appropriate team.
• Additional duties as assigned by management based on business needs.

Physical Demands:

While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle or feel; is regularly required to talk or hear, walk or stand. Will be occasionally required to stoop, bend, kneel, crouch, crawl, climb or otherwise move self in a reasonable way position to perform the essential duty. And must occasionally be able to safely and independently lift, carry or otherwise move or position up to 50 pounds.

Work Environment:

The noise level in the work environment is usually quiet to moderate, however it is an open floor plan. The general working hours are from 6:30am to 3:30pm. Flexibility is a necessity as overtime may be required from time to time to meet the needs of the business that will require some weekends, evenings, and holidays.

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