Live Chat Agent-Full time Job at Brook Services, Cameron, WI

OFRBL0RsU3RCNWk1ZTRBbGhnS1RneTQ0Nmc9PQ==
  • Brook Services
  • Cameron, WI

Job Description

Live Chat Agent (Full-Time) – Job Description

Position Overview:
We are looking for a Full-Time Live Chat Agent to provide real-time online support to customers via chat. The ideal candidate is friendly, tech-savvy, and capable of delivering excellent customer service while multitasking in a fast-paced virtual environment.

Key Responsibilities:
  • Respond to customer inquiries through live chat and email in a timely, professional manner.
  • Assist customers with product information, troubleshooting, and order support.
  • Maintain a positive, empathetic, and professional attitude toward customers.
  • Document all interactions and feedback accurately in the system.
  • Collaborate with team members to improve the overall customer experience.
  • Meet or exceed response time and satisfaction targets.
Qualifications:
  • High school diploma or equivalent (Associate’s or Bachelor’s degree preferred).
  • Prior experience in customer service, preferably in live chat or online support.
  • Excellent written communication skills and attention to detail.
  • Ability to multitask and manage time effectively in a remote setting.
  • Reliable internet connection and a quiet work environment.
Benefits:
  • Full-time, remote position.
  • Competitive salary and performance bonuses.
  • Paid training and career growth opportunities.
  • Supportive and collaborative remote team culture

Job Tags

Full time,

Similar Jobs

WVU Medicine

Licensed Practical Nurse Job at WVU Medicine

 ...outlined in the patients plan of care and/or as directed by the overseeing role , to promote comfort and/or return to functional health for the patient. Consults with the Registered Nurse or Respiratory Therapist to seek guidance in delivery of nursing care, as necessary... 

CV Resources

Senior Financial Analyst Job at CV Resources

 ...Our medical services client, in partnership with CV Resources, seeks a talented Senior Financial Analyst to join their Finance and Accounting Team. The Senior Financial Analyst will support a rapidly growing FP&A team and play a key role in budgeting, forecasting, modeling... 

EyeSouth Partners

Practice Administrator Job at EyeSouth Partners

 ...providing comprehensive ophthalmology and optometry services. Specializing in cataract surgery, LASIK, glaucoma management, and advanced contact lens fitting, the practice is well-known for its patient-centered care and long-standing reputation. A great fit for candidates who... 

The UPS Store

Assistant Center Manager - Aston, PA Job at The UPS Store

The Assistant Center Manager helps the Center Manager run the day-to-day operations of this retail location. He or she may be required to open and close the center, help manage productivity and ensure the centers team delivers world-class customer service to all customers...

Insight Global

Business System Analyst Job at Insight Global

 ...The Business Systems Analyst will work collaboratively with business stakeholders and IT teams to understand business needs, elicit and document requirements, and facilitate the project pipeline. Youll work to align IT solutions with business objectives, optimizing processes...