Job Description

Job Title: Kitchen Document Control Specialist

Reports to: Sr Kitchen Group General Manager

FLSA Status: Exempt

Note: This operation runs 24/7, and individual schedules are determined by volume and client needs. Weekend availability is required and the facility is only closed three days each year.

Job Purpose:

The Quality Assurance Supervisor is part of the Quality Assurance team. The Kitchen QA Supervisor will maintain and supervise Quality Assurance procedures in food manufacturing operations of Ready-to-Eat products. This role helps oversee applications of comprehensive quality and food safety programs and serves as the point of contact for regulatory inspections.

Essential Duties and Responsibilities:

• Develop, implement, and maintain the company’s document control system for policies, procedures, forms, SOPs, and work instructions.
• Ensure documents are reviewed, approved, issued, and archived according to company and regulatory requirements.
• Maintain version controls and prevent use of obsolete documents.
• Track document changes and maintain revision histories.
• Ensure documentation meets applicable standards (e.g., SQF, HACCP, FSMA, FDA, USDA).
• Support internal and external audits by retrieving, organizing, and presenting documentation.
• Ensure proper retention and disposal of records according to legal and regulatory timelines.
• Distribute controlled documents to relevant departments and ensure staff are trained on updates.
• Assist in developing and maintaining document control training materials.
• Communicate changes to procedures or policies in a timely and effective manner.
• Maintain both physical and electronic filing systems for records, logs, and certificates.
• Verify completeness and accuracy of production, quality, and food safety records.
• Participate in system reviews to identify opportunities for process and efficiency improvements.
• Recommend enhancements to document control procedures to meet evolving regulatory and operational needs.
• Other tasks as assigned.

Education and/or Experience:

• Associate or bachelor’s degree in food science, Quality Assurance, Business Administration, or related field preferred.
• 2–4 years of document control experience, preferably in a food manufacturing or regulated industry.
• Knowledge of food industry regulations and certification programs (SQF, BRCGS, HACCP, FSMA).
• Strong attention to detail and organizational skills.
• Proficiency in Microsoft Office Suite and document control software.
• Ability to manage multiple priorities under tight deadlines.

Additional Comments:

• Assure that Minimum Vendor GMP and Food Safety Requirements are met.
• Conduct internal audits of kitchen operations and maintain third-party audit preparedness.
• Conduct timely investigations of all customer store complaints.
• Serve as point of contact for all regulatory agencies, including FDA, USDA, and local health inspectors.

Computer Skills:

• Strong computer skills required; proficiency in MS Office, Excel, and WMS systems.
• SAP knowledge.
• WMS/Gold system literacy.

Reasoning Ability:

• Must be able to interact with all levels of management and have excellent written and verbal communication skills.
• Must be able to manage and lead a diverse workforce.

Physical Requirements and Working Conditions:

• Physical demands described are representative of those required to perform the essential functions of the job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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