Job Description

CPH & Associates is an innovative IT/Marketing firm that sells niche insurance products. Located in Downtown Chicago, we uniquely approach the insurance industry with creative digital strategies, custom web based applications and unprecedented customer service.

Since 2001, we have become one of the leading providers of specialized insurance products.

Our team moves quickly and collaborates constantly to accomplish goals others would think are unattainable. We are problem solvers and challenge seekers.

We're looking for versatile, driven, innovative people who embrace our core values. You must be committed to results, ambitious for growth, and a multi-tasker by nature.

Key Responsibilities

• Assist a high volume of customers with navigating products and platforms via phone and email
• Keep records of customer interactions, process customer accounts and file documents
• Provide efficient processing of customers’ policies, endorsements, claims, and coverage changes.
• Defend the integrity of our programs through mindful and intuitive underwriting
• Engage with technology-focused projects, reporting issues or suggestions to product development team

Why Work at CPH & Associates?

If you have what it takes, these are just a few of the perks you can expect:

• Great Company culture – work alongside great people, doing great things
• Opportunity to own your career advancement based on your performance
• Competitive compensation package
• Comfortable loft office space in Chicago's Printers Row

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Work from home

Attitude and Attributes

• Excellent multi-tasking skills: Ability to shift mindset and priorities in a fast paced environment
• Prefers a small company, team oriented culture
• Problem solver and results driven, you can think quickly on your feet
• Comfort with being a decision maker
• The willingness to learn and help
• Customer focused attitude: Composure, resilience and flexibility with customer needs
• A sense of urgency, curiosity and eagerness to collaborate with the team

Qualifications

• License in Property & Casualty Insurance (preferred)
• Bachelors Degree
• Ability to work in the office in downtown Chicago 2x/week
• Spanish speaking (preferred)

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