Job Description

TSS is partnering with a prestigious, high-profile law firm to hire a full-time, onsite Human Resources & Operations Manager for a permanent position in the financial district in NYC, NY.

This key leadership role will supervise clerical staff, manage office logistics, support firm-wide HR processes, and partner with senior leadership to maintain a productive, compliant, and positive work environment.

KEY RESPONSIBILITIES

Human Resources & Staff Management

• Oversee the administrative team of approximately 25 staff in partnership with their assigned manager.
• Lead the recruitment, onboarding, and offboarding of clerical and non-legal staff.
• Conduct new hire orientations and support staff integration into the firm’s culture.
• Monitor employee attendance, punctuality, and adherence to schedules.
• Maintain accurate and compliant personnel records.
• Support policy enforcement, handle disciplinary documentation, and assist with terminations.
• Stay current on employment laws and ensure organizational compliance.

Office & Operations Oversight

• Supervise daily operations to ensure staff productivity and adherence to internal policies.
• Conduct regular walkthroughs to monitor workspace organization, professionalism, and policy compliance.
• Ensure the functionality and cleanliness of the office and shared spaces.
• Identify and address workflow inefficiencies and recommend process improvements.

Facilities & Vendor Management

• Oversee inventory and coordinate the timely ordering of supplies and printed materials.
• Schedule and manage the maintenance of office equipment and liaise with external vendors.
• Work with building management and cleaning crews to maintain a professional environment.

Culture & Engagement

• Foster a positive, team-oriented office culture.
• Plan morale-boosting initiatives and internal engagement activities.
• Identify and report workplace behavior issues to leadership as needed.

Reporting & Executive Support

• Provide regular operational updates to firm leadership.
• Assist with policy rollouts and support special projects.

QUALIFICATIONS

• Work the schedule of M-F 9am-6pm.
• 8+ years of experience in human resources or office management, preferably within a law firm or professional services setting.
• Strong leadership skills.
• Strong knowledge of HR best practices, employment law, and administrative procedures.
• Excellent interpersonal, organizational, and conflict-resolution skills.
• Proven ability to multitask and prioritize in a fast-paced environment.
• Proficiency in Microsoft Office; experience with HRIS or time-tracking tools is a plus.

COMPENSATION & BENEFITS

The salary range is $110,000 - $125,000 DOE. Health benefits include: Medical, Vision, and Dental, PTO, paid sick leave, paid holidays, 401k with match, commuter benefits, and more!

ABOUT US

TSS (Temporary Staffing & Search) is a boutique employment agency established in 1999, dedicated to connecting exceptional talent with organizations that are making a difference. Originally founded as Temporary Staffing by Suzanne Ltd., TSS has evolved over the years while maintaining its core belief: that every person has value and deserves to be treated with respect. We are still a woman-owned enterprise, and we continue to nurture the strong personal relationships we've built over the past two decades within our extensive network of job seekers and employers.

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