Job Description

Business Operations Analyst

📍 Location: Fremont, California, USA (Virtual Flex: 1-2 days onsite)

🕒 Schedule: Monday to Friday, 8 AM - 5 PM PST (40 hours/week)

💰 Pay Range: $30 - USD 52/hour

📅 Contract Length: 24 months

✨ Top Skills:

• SAP transactional experience (preferably with service orders)
• Data analysis skills to tie off transactional data (SAP & MS Dynamics)
• Highly organized, strong problem-solving and customer service abilities

💼 Key Responsibilities:

• Monitor and resolve issues with SAP service orders and notifications
• Analyze and align data between SAP and Microsoft Dynamics
• Establish best practices for data consistency and error reduction
• Process SAP customer master requests (Plant, Sales Org, Functional Location, etc.)
• Update and maintain data accuracy within SAP business systems
• Navigate SAP installed base records and maintain equipment data
• Work closely with internal customers, understand their needs, and guide them within business processes
• Respond promptly to user transactional issues
• Participate in training to learn new project dependencies
• Review and update service process documentation and training materials
• Export SAP data, integrate it with other sources, and generate actionable insights

🔧 Preferred Experience:

• SAP service modules (FSM, CS, PM, or SD)
• Microsoft Dynamics experience (Field Service Management)
• Familiarity with SAP installed base, equipment records, and service orders
• Excellent time management and organizational skills
• Strong communication and interpersonal skills
• Business Operations Analyst

🌐 Why Join Us?

• 💻 Virtual Flex: 1-2 days onsite in Fremont, California, USA
• ⏰ Full-time: 40 hours/week, Monday to Friday, 8 AM - 5 PM PST
• 💰 Pay Range: $30 - $52/hour USD
• 📅 24-month contract with stable, ongoing work
• 🤝 Work with a collaborative, data-driven team
• 📈 Opportunity to optimize processes and support business decisions

🎯 Perks & Benefits:

• Competitive Pay
• Healthcare – Medical, dental & vision
• Supplemental Insurance – Accident, critical illness & hospital indemnity
• 401(k) Retirement Savings
• Life & Disability Insurance
• Employee Assistance Program & Legal Support
• Auto, Home & Pet Insurance
• Exclusive Employee Discounts

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