SGS Technologies, we are a software development and staffing company that doesn’t simply talk services – we accomplish them. With two decades of experience, we use a combination of latest technological knowledge, future-driven ideas, and specialized skills for multiple forms of IT requirements.
SGS has served numerous clients nationwide in various industries and we want you to be a part of that growth and opportunity!
Roles and responsibilities:
· Greeting visitors
· Managing security and telecommunications systems
· Handling queries and complaints via phone, email and general correspondence
· Transferring calls as necessary
· Taking and ensuring messages are passed to the appropriate staff member in time
· Managing meeting room availability
· Receiving, sorting, distributing and dispatching daily mail
· Preparing vouchers
· Handling transcription, printing, photocopying and faxing
· Recording and maintaining office expenses
· Handling travel arrangements
· Coordinating internal and external events
· Managing office inventory such as stationery, equipment and furniture
· Overseeing office services like cleaners and maintenance service providers
· Assisting the HR team with recruitment, onboarding and termination processes
· Maintaining safety and hygiene standards of the reception area
As you create your receptionist job description, be sure to include any of your business’s unique needs so that your job listing accurately reflects what your role will entail.
Front desk/ Receptionist Skills
· Excellent verbal communication
· Good telephone communication etiquette
· Organized and resourceful
· Customer-focused
· Active listener
· Adept at prioritizing, scheduling and multitasking
· Ability to handle office equipment (e.g., the telephone system, printer and the fax machine)
· Fast and eager learner
Front desk/ Receptionist Qualifications
· High school diploma or GED
· Associate or bachelor’s degree in communications or business
· Familiarity with multi-line telephone systems
· Prior experience with Microsoft Office and typing
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