Job Description

About this Position:

Job Title: Fire Department Support Programmer

Daily/Weekly expectations:

• Day-to-day department’s operational support dependent on project needs.
• Deliver weekly progress reports for development team code review.
• Analyze and correct technical issues as found, providing weekly bug status updates.
• Evaluate and recommend alternative application design solutions.
• Maintain and communicate status of work performed bi-weekly at minimum.
• Responsibilities include building units, stations, and response plans, modifying protocol, adding new users, monitoring system health and troubleshooting CAD issues and outages.
• Several ad hoc reports are requested by various personnel.

Minimum Qualifications:

• Expert level/Minimum five (5) years’ experience in:
• CAD Administrator with knowledge of CentralSquare software.
• MS SQL Server (T-SQL / Stored Procedures).
• Power BI, Crystal Reports report writing.
• Advance level/Minimum one (1) year’ experience in:
• FireRMS support.
• ProQA support.
• Station Alerting support.
• Minimum one (1) year’ experience in:
• Documentation of technical requirements in project tracking system.
• Building and executing test plans for software modifications.

Preferred/Special Skills:

• Proficient command of written and spoken English. Should demonstrate fluency in both oral and writing communications.
• Demonstrates professional organization, documentation, communication, and interpersonal skills.
• Operating System Basics.
• Networking Fundamentals.

"No phone calls please."

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