Field Support Engineer
Location: Farmington, CT 06032
The role is crucial in providing helpdesk technical support. The candidates must be adept at troubleshooting and documenting issues effectively. This role is the first point of contact for all inbound service requests for PC, Apple, or infrastructure support. The primary responsibilities include:
1. Strong Field Support experience
2. Basic Networking skills (like IP Addressing, DHCP, DNS, etc)
3. Understand of IDF environment (or willingness to learn)
Also, as for as their clinic visit goes, they would be covering a radius of 60 mi. While most of them should be around 30-35 mi, there would be some clinics which would be away.
• Support client workstations (e.g., video cards, drivers), printers, and peripheral equipment (e.g., USB devices).
• Proactively and consistently communicate with clients and colleagues
• Accurately and promptly record all-time in our ticketing system
• Proactively manage ticket queue
• Ensure all ticket notes and statuses are up to date
• Troubleshoot end-user technical issues and document all steps up through resolution
• Effectively multi-task to manage workload
• Collaborate on the improvement of operational effectiveness
• Document, take ownership of, and escalate issues
• Meet individual and team SLA targets
...sales rep with their own book of business that is looking for improved service for their clients What Were Offering: Work from home and set your schedule Well manage your jobs from start to finish, so you can focus on sales We'll schedule your orders,...
...experience or equivalent certified EHS Professional recognized in the USA Expect to travel about 10-20% if needed Proficiency in Word... ...). Excelitas regrets that it is unable to sponsor employment visas or consider individuals on time limited visa status for this...
...Albemarle Home Care & Hospice , a division of Medical Services of America, Inc., currently a full-time Certified Nursing Assistant for... ...City (Pasquotank, Elizabeth City) NC. Job Description The CNA works under the general direction of the Registered Nurse/Case...
...for employees who have a minimum of 2 years' experience operating trucks with a Class A driver's license. The position requires an... ...objective of this position is to be able to safely and effectively drive CERT vehicles that have minimum requirements of Class A license....
...Part-Time Weekend HPLC Chemist Harken Research Pasadena, CA (On-site) Compensation: $28$35/hour (DOE) Schedule: 816 hours/week... ...role is ideal for someone with strong analytical chemistry experience who enjoys working independently and with precision. You will...