Job Description

Kirby Bates Associates has been exclusively retained by the University of New Mexico Health System to conduct a search for their next Executive Director, Care Management.

The University of New Mexico (UNM) Health System is the state’s premier academic medical center, renowned for providing patient-centered care, advanced medical education, and groundbreaking research. Serving as a vital healthcare resource for New Mexico’s diverse communities, UNM Health offers a comprehensive range of services, including specialized care in cancer, pediatrics, and neurosciences with the state’s only trauma center. With a strong commitment to health equity, innovation, and excellence, UNM Health fosters collaboration among its hospitals, clinics, and academic programs to deliver high-quality, compassionate care while training the next generation of healthcare professionals. The health system consists of the University of New Mexico Hospital (UNMH), University of New Mexico Psychiatric Center (UPC), University of New Mexico Carrie Tingley Hospital (CTH), University of New Mexico Children's Psychiatric Center (CPC) and University of New Mexico Young Children's Health Center (YCHC) as well as a medical group and specialty care clinics.

The Executive Director will oversee the development, direction, and administration of Care Management, Social Work, Infusion, and Hospice services throughout the system and serve as the primary liaison between department directors, hospital administrators, physicians, and community resources ensuring seamless collaboration and alignment with organizational goals along with timely and optimal patient placement within the continuum of care. This role focuses on quality care delivery, cost-effectiveness, and optimal team performance, without direct patient care assignments.

The Executive Director also provides strategic leadership, guiding managers and staff to achieve excellence in care delivery and operational performance, as well as overseeing the development and implementation of strategic plans, ensure fiscal responsibility through budget management, and fostering staff growth through training programs and recognition initiatives. Regular evaluations of staffing, quality assurance, and financial performance will drive continuous improvement, while innovative care systems will enhance efficiency, patient satisfaction, and quality.

This role also involves ensuring regulatory compliance, developing and implementing policies, and optimizing resource utilization to achieve effective outcomes. The Executive Director will lead patient safety initiatives, addressing risks and fostering a culture of accountability and improvement. Additionally, they will represent the organization in professional and civic engagements while contributing to hospital-wide initiatives, ensuring the organization remains competitive and aligned with its mission of delivering exceptional care.

Opportunity Highlights:

Dynamic Work Environment : Join a health system that is the sole New Mexico provider for many specialties, offering exposure to complex clinical care and a wide variety of patient needs.

Educational & Growth-Focused Culture : Thrive in an organization dedicated to growth, with strong support for continuing education and professional development. Stable & Collaborative

Leadership : Work under a CEO who has led continuous growth since 2018, with opportunities to collaborate with a leading medical school.

Qualifications:

• Master’s degree in nursing required , DNP preferred.
• Four years of progressively responsible leadership experience directly related to care management in a complex healthcare environment.

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