Job Description

The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting and performance management.

Responsibilities

Managing Health and Wellness:

• Provide strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Province law, to promote the health and wellness of the resident population.
• Provide clinical care through the direct application of the nursing process; perform and document resident assessments, progress notes, evaluates changes in care needs, complete Individualized Service Plans, provide or delegate hands-on clinical care as indicated by the plan of care and evaluate resident outcomes.
• Collaborates with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents.
• Fulfills all required training within the required time frame, including the completion of all Sunrise University training and all training required by regulating authorities.
• Serves as the CLIA Director as applicable for the community and according to the federal and state requirements.
• Partner with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care.
• Collaborate with Sales partners to determine community capability and assess potential residents’ appropriateness for move- in.
• Seeks direction from a Registered Nurse as needed in accordance with state regulations and nurse practice acts.

Medication Management:

• Provide strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Province law, to promote the health and wellness of the resident population.
• Provide oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews.
• Fulfills all required training within the required time frame, including the completion of all Sunrise University training and all training required by regulating authorities.
• Provide clinical training and education, as needed, to nurses, medication care managers, care managers and others who provide resident care. Perform skill evaluation to assure clinical capability of care team members.

Quality Assurance and Regulatory Compliance:

• Track, trend and report clinical quality data to identify risk.
• Actively participate as a member of the community Quality Assurance and Performance Improvement committee.
• Lead clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes.
• Recruit, hire and train clinical team members and is responsible for performance management, evaluations, and engagement.
• Completes direct report team member staffing and scheduling according to operational and budgetary guidelines.
• Partners with the community leadership team to promote resident safety and compliance with Risk Management and OSHA programs.
• Serves as the ICC and CLIA Director as applicable for the community.
• Responsible for infection control programming, including delegation of infection control preventionist, as per state requirements.
• Assure compliance with all Federal, State/Provincial, board of nursing and other applicable regulations.

Financial Management:

• Manages the department budget to include labor and other expenses and understands it’s impact on the community’s bottom line.
• Processes and submits monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls.
• Understands the internal costs associated with all Sunrise resident care programs.

Training, Leadership and Team Member Development:

• Partners with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs.
• On-boards new RCD leaders and other department coordinators as needed.
• Develops a working knowledge of state/provincial regulations, ensures compliance through supervising and coaching team members.
• Completes clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community.
• Holds clinical team accountable, corrects actions when necessary and documents.
• Attends regular meetings; Stand Up, Cross Over, Department Head Meetings, Town Hall, QAPI, and others as directed by the Executive Director.
• Keeps abreast of professional developments in the field by reading and attending conferences and training sessions.

Qualifications

• Graduate of an accredited college or school of nursing with a current state license as a professional Nurse (RN Preferred).
• Minimum two (2) years nursing experience; at least one (1) year experience in home health, assisted living, or long-term care environment preferred.
• Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling and daily operations supervision.
• Certified in CPR and First Aid.
• Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/province and board of nursing requirements.
• Knowledge of infection control practices and prevention of disease transmission.
• Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations.
• Experience in tracking, trending and analysis of clinical performance data preferred.
• Experience in quality and clinical process improvement and risk assessment preferred.
• Experience in staff development, training and/or clinical education preferred.
• Proven ability to handle multiple priorities, organize efficiently, and manage time effectively.
• Demonstrated critical thinking, clinical judgment, and decision-making skills.
• Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications.
• Ability to work weekends, evenings& flexible hours as needed for resident care/services, including 24/7 on call responsibility.

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