Job Description

Compass Healthcare Consulting & Placement is conducting a search for a Director of Community Outreach for Assisted Living Facilities located in Long Island, NY. Qualified candidates will be passionate about improving the lives of senior citizens and confident in her/his knowledge of DOH, and Assisted Living Facilities admission process. Compassionate, caring and professional in appearance and personality. Must have a driver’s license and reliable vehicle with ability to travel in the field in Suffolk County, Long Island, NY.

The Director of Community Outreach is responsible for evaluating prospective candidates for potential admission to Assisted Living Facilities within Long Island, New York and leading the admissions process to ensure compliance with NYSDOH guidelines and the individual needs of each resident. This role includes conducting community tours, actively marketing Assisted Living Facilities within the greater community, and screening potential residents during outreach efforts. The Director of Community Outreach plays a key role in driving occupancy by attracting and engaging prospective residents and assisting in converting leads into move-ins.

Duties and Responsibilities:

• Maintain relationships with and make outreach calls and visits to industry associated professionals and referral sources such as seniors’ organizations, hospital discharge planners, skilled nursing facilities, churches, community centers etc.
• Manage and coordinate the interview/screening and tour process with each community
• Manage and coordinate the admission process between community/designee and referral source ensuring transportation is scheduled and all required screening, medical, mental health and financial documentation are obtained and compliant prior to admission.
• Act as a liaison between referral sources and community to ensure any potential issue or complaint is addressed with the company’s vision at the forefront and with discretion.
• Work in unison with the corporate and community team to ensure all team and individual deadlines and goals are met as set forth by the company.
• Provide daily updates to team and regionals with the Medicaid tracker
• Maintain the CRM for both private pay and Medicaid leads that are received directly
• Maintain a working knowledge of NYSDOH and CMS regulations and guidelines as it relates to admission standards
• Adhere to HIPAA policies and maintain confidentiality

Qualifications:

• Previous sales experience preferred, will train if necessary
• Experience with Medicaid and Private Pay referral and admissions process
• Excellent Customer Service and/or prior Admissions Coordination experience within a healthcare setting such as Assisted Living, Senior Living, Nursing Home or other
• Proven ability to track and manage sensitive data regarding health information, insurance information and all forms of payment
• Computer savvy with excellent Communication skills

Benefits:

• Health, Dental, and Vision Benefits Offered
• Paid time off
• Paid Sick Time Off
• Paid Holidays Off
• Mileage Reimbursement Program
• Company Cell Phone
• Unlimited incentive bonus program

Competitive Salary $70,000 - $80,000 plus Bonus Plan & Excellent Benefits!

Qualified Candidates Please Apply Now for Immediate Consideration

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