Key Responsibilities:· Provide second-level technical support for desktop/laptop hardware, software, and peripheralissues.· Diagnose and resolve advanced technical issues escalated from the L1 support team.· Install, configure, and maintain operating systems, software applications, and system updates.· Perform root cause analysis to identify recurring technical problems and develop solutions.· Excellent in troubleshooting break/fix issues of windows and mac computers· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.· Collaborate with IT team members on projects, upgrades, and implementations.· Maintain accurate records of work performed, issues, and resolutions using the company'sticketing system.· Provide remote support and troubleshooting for users working from home or in the field.· Train and mentor junior support technicians as needed.· Ensure compliance with IT policies, security protocols, and best practices.· Perform routine maintenance and inspections to ensure optimal performance of equipment· Build and maintain strong relationships with end users and ensure user satisfactionQualifications:· Associate or bachelor’s degree in information technology, Computer Science, or relatedfield, or equivalent work experience.
...Applied EPIC and you want to work for a local agency that will not... ...and has had many of their customers for over 20 years, this opportunity... ..., and in the social services sector. They are on EPIC. You... ...scheduling and will allow work from home as long as you live in WA state...
...Possesses a continuous improvement mindset with strong analytical skills. ~ Demonstrated capability of using technology to enhance and optimize processes and controls. ~ Proficient in Microsoft Office, Excel, web-based databases, and general computer skills....
The Epoch Times's sister media, NTD DC Bureau, is seeking a skilled and experienced photojournalist to join our team and cover news events, both live and recorded, around Washington, DC, including Capitol Hill, the White House, and various other government agencies. ...
...Charter One works with schools across the country to provide all-inclusive education management services. At Charter One we pride ourselves on our thorough knowledge of charter school operations, academics, finance, human resources, information technology, marketing, and...
...Financial Services Representative - State Farm Agent Team Member Deborah L Manno Insurance Agency Inc., a highly successful and well-respected firm, is seeking an ambitious Financial Services Representative with expertise in financial products and services. If you...