Cybersecurity/IT Support Specialist Job at DropUp®, Dallas, TX

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  • DropUp®
  • Dallas, TX

Job Description

Cybersecurity/IT Support Specialist | Join a Leader in U.S. Manufacturing

Are you ready to level up your IT career while helping protect critical systems at a powerhouse in U.S. manufacturing? A well-established and highly respected manufacturer with over 60 years of success has created a brand-new hybrid role blending IT support and cybersecurity—and they’re looking for someone ready to make an impact.

This is more than a helpdesk job—it’s your chance to be at the front lines of digital security while providing hands-on tech support that keeps operations running smoothly. You’ll work closely with the IT Director to drive real security improvements and protect infrastructure across the entire organization.

🔧 What You’ll Do:

  • Troubleshoot and resolve hardware, software, network, and security issues across the company
  • Install, configure, and maintain systems with cybersecurity best practices in mind
  • Monitor systems for threats, analyze vulnerabilities, and implement security patches and updates
  • Manage user accounts, MFA, and access permissions in environments like Active Directory and Office 365
  • Create and maintain IT and security documentation, including incident response plans and troubleshooting guides
  • Educate users on secure computing and support onboarding/offboarding processes
  • Assist with incident response, internal moves, asset tracking, and day-to-day support needs
  • Help shape long-term cybersecurity strategy alongside the IT Director

✅ What You Bring:

  • Associate’s or Bachelor’s degree in IT, Cybersecurity, or a related field (or equivalent experience)
  • 1–3 years of experience in IT support or cybersecurity
  • Experience with Windows OS, Active Directory, and Office 365
  • Understanding of threat detection, firewalls, VPNs, and patch management
  • Strong troubleshooting skills across hardware, software, and security-related systems
  • Ability to work independently, manage multiple tasks, and communicate clearly
  • A passion for supporting users and securing systems

Bonus Points for: CompTIA A+, Security+, CEH, or Microsoft certifications

📍 Location & Requirements:

  • Full-time, on-site at a secure U.S.-based facility
  • Must be a U.S. Citizen or Legal Permanent Resident
  • Must be able to lift up to 40 lbs and be available for off-hours support as needed

💲 Compensation & Details:

  • Temp-to-perm position
  • Hourly pay: $28.85 – $31.25, commensurate with experience
  • Benefits become available upon permanent hire

💥 Why This Role Rocks:

  • Be the first hire in a newly created, security-focused role
  • Work for a company with strong employee tenure and real career advancement
  • Enjoy the stability of a legacy manufacturer with a forward-thinking tech approach
  • Gain hands-on experience in both IT support and cybersecurity—a high-value combination for future growth

Ready to take the lead in shaping the future of IT security at a company that truly values its people? Let’s talk!

Job Tags

Hourly pay, Permanent employment, Full time, Temporary work,

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