Customer Support Representative (27965) Job at Dahl Consulting, Wichita, KS

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  • Dahl Consulting
  • Wichita, KS

Job Description

Are you searching for a new career opportunity? Dahl Consulting is currently partnering with a global company in the food industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring a Customer Service Representative for a contract role! Interested? Get more details below!

  • Contract Duration: 7-months
  • Worksite Location : Wichita, KS
  • Compensation : $17.62/hour

What you’ll do as a Customer Service Representative:

  • Prepare and submit accurate export documentation for ocean shipments, including bills of lading, EEI filings, and import ISF filings, ensuring compliance with U.S. Customs and Bureau of Census regulations
  • Coordinate with carriers, brokers, third-party facilities, and global stakeholders to execute shipments and resolve documentation issues
  • Manage customer requests and problem resolution using SAP and internal systems
  • Communicate shipment updates and requirements with internal teams and external partners
  • Support import coordination, including broker engagement and regulatory compliance
  • Contribute to ongoing documentation accuracy and stakeholder communication across business units
  • Perform administrative and support tasks as needed in a fast-paced, team-oriented environment

What you’ll bring to the Customer Service Representative role:

  • High school diploma or GED (Associate’s degree preferred)
  • At least 1 year of office experience; 2+ years in logistics, transportation, or supply chain preferred
  • Proficiency in Microsoft Office, especially Excel
  • Experience with SAP, AS/400, or GT Nexus preferred
  • Familiarity with Incoterms, customs clearance, insurance, and claims
  • Excellent written and verbal communication skills
  • Strong organizational, analytical, and problem-solving abilities
  • Ability to work independently and collaboratively across diverse global teams
  • Flexibility to adapt in a dynamic environment with multiple systems and shifting priorities
  • Willingness to work overtime as needed

Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps! For questions or more information about this role, please call our office at (651) 772-9225.

As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary:

Job Tags

Contract work, Local area, Shift work,

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