Customer Success Manager Job at MagniFind, New York, NY

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  • MagniFind
  • New York, NY

Job Description

MagniFind is excited to partner with a leading AI-driven growth platform in the search for a Customer Success Manager to drive client success and retention.

YOUR BACKGROUND:

  • 3+ years in customer success or account management within SaaS or marketing technology.
  • Proven experience managing digital ad campaigns with expertise in Google and Meta platforms.
  • Strong analytical skills with the ability to translate campaign performance data into actionable insights.
  • Excellent communication and presentation abilities, engaging both technical and executive stakeholders.

THE COMPANY:

  • An innovative AI-powered platform optimizing user acquisition and retention for leading brands.
  • Recognized for delivering significant improvements in Return on Ad Spend (ROAS) and customer lifetime value.
  • Committed to leveraging data and technology to drive predictable and scalable growth.

THE ROLE:

  • Serve as the primary point of contact for clients, ensuring their success and satisfaction.
  • Analyze ad campaign performance to provide strategic recommendations.
  • Collaborate with cross-functional teams to align on client goals and outcomes.
  • Identify opportunities for account growth through upselling and cross-selling.

WHY JOIN?

  • Be part of a company at the forefront of AI-driven marketing solutions.
  • Opportunity to make a significant impact on client success and company growth.
  • Join a collaborative and innovative team dedicated to excellence.

Job Tags

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