is seeking a proactive, organized Customer Onboarding Manager to lead new B2B clients through the onboarding process—from contract signature to go-live. You'll own the customer relationship during the onboarding stage of the customer lifecycle, managing timelines, configuring the Wolf platform to meet client-specific workflows, and training users to ensure success and value realization within a 60–80 day window.
You’ll report to the Director of Implementation and collaborate cross-functionally with Sales (to align on client goals and handoffs), Product and Engineering (for technical setup and issue resolution), and Customer Success (to transition accounts post-launch).
The ideal candidate can juggle multiple projects and deliver a high-touch, consultative onboarding experience. You bring with you a blend of project management skills, customer-facing communication skills, and technical aptitude to handle software configuration and troubleshooting. By executing onboardings effectively, you’ll play a pivotal role in accelerating customer activation and setting the stage for long-term account growth.
Responsibilities
The primary responsibilities of the Customer Onboarding Manager will include:
Why It’s Exciting to Work at Wolf
Wolf.xyz is a fast-growing, venture-backed startup based in vibrant East Austin, where we’re building industry-defining technology to change how people find and secure work. Our whitelabeled B2B Staffing Platform as a Service (SPaaS) is reimagining staffing from the ground up—bringing speed, efficiency, and modern tools to an industry ready for transformation. At Wolf, you’ll be part of a passionate team working on real-world problems that impact how jobs are filled every day. You'll have a front-row seat to a high-growth startup environment, with the ability to make a tangible impact on the success of both our clients and our company.
...full-time (48-55 hours a week)~ Conflict resolution ~ Special event execution ~ Wine, beer, and spirit knowledge preferred ~ Food Safety Knowledge ~ Experience working with POS Systems ~ Recruiting, staff education, and motivation Salary/Benefits ~...
...Sr. Technical Producer - Creative Technology 2025 About VTProDesign VTProDesign is a full-service creative design firm with a focus... ..., and leadership skills are essential. Experience in creative agencies or media production, as well as familiarity with budgets,...
...Shift- Weekend PM shift (6:30PM-6:30AM, Friday, Saturday, Sunday; work 36 hours receive 40 hours of pay) Responsibilities Perform diagnostic assessments and repairs on all production and plant equipment Execute line and equipment changeovers to ensure seamless...
...As a Brand Ambassador on your team, you would be responsible for providing exceptional customer service, driving sales, and ensuring a positive experience for customers. This role requires a combination of product knowledge, communication skills, and the ability to build...
...employees. Job Responsibilities Coordinates custodial and housekeeping operations Maintains communication with and responds to the... ...Minimum of two to five years of experience in hospital housekeepingoperations Bachelor Degree or equivalent experience...