Collections Specialist Job at Octagon Consulting, LLC, Houston, TX

OGpRMkQxdXBDcDJ6Y29Jamp3Q1RnaVErNmc9PQ==
  • Octagon Consulting, LLC
  • Houston, TX

Job Description

Collect delinquent accounts for property taxes. (Real & Business accounts)

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Locate and monitor overdue accounts.

• Locate and notify customers of delinquent accounts by mail or telephone.

• Confer with customers by telephone, email & in person (if need be) about their accounts.

• Advise customers of necessary actions and strategies for debt repayment.

• Persuade customers to pay amounts due or set arrangements for debt repayment or establish

repayment schedules that the firm requires.

• Persuade customers to pay tax amounts by using methods that are available to the collectors. (check by phone, E-Payment (Credit Card or E-Check).

• Responsible with keeping up with their emails, incoming correspondence and responding in a timely

manner.

• Responsible with keeping up voicemails and following up in a timely manner.

• Any other duties assigned.

EXPERIENCE, COMPETENCIES AND EDUCATION:

• Good written & verbal communication skills (English/Spanish) (via phone, email, and in person)

• Critical thinking

• Self-motivated

• Confident

• Good time management

• Works well in a team

• Being a quick learner

• Flexibility

• Positive attitude

• Punctuality

• Provide costumer services (English/Spanish) (via phone or in person)

• Proficient in Microsoft office and Internet Explorer

• Ability to work with multiple computer programs at once

• Determination and persistence

• Ability to multi-task

• Take initiative (when needed)

• Negotiation skills (via phone or in person)

• Effective communicator

• Competent Keyboard skills

• Ability to operate under pressure

• Ability to work with numbers

• Bilingual is REQUIRED

Physical Requirement:

• While performing the duties of this job, collector is frequently required to sit and talk or hear.

• Collector sits for at least 6 hours per day.

• Collectors use their work primarily with their hands.

• Collectors must occasionally lift and/or move up to 10 pounds.

• Specific vision ability is required to adjust focus.

Job Tags

Similar Jobs

OBXtek

Acquisition Program Analyst, SME - 5975 Job at OBXtek

 ...Communications; Space Launch; Position, Navigation, and Timing; Missile Warning; Remote Sensing; Space Domain Awareness; Offensive and Defensive Space Control; and Space Command and Control. Formulates the $145 billion Space Force investment strategy for acquiring systems,... 

KellyMitchell Group

QA Engineer Job at KellyMitchell Group

 ...Job Summary: Our client is seeking a QA Engineer to join their team! This position is located in Irvine, California. Duties: Lead end-to-end and integration testing across distributed microservices and cloud-based platforms Collaborate cross-functionally with... 

Real Value Rx

Pharmacy Technician for Compliance Job at Real Value Rx

 ...Our company is seeking pharmacy technicians to work in a pharmaceutical distribution compliance role. This position will support the compliance officer and work closely with the controlled substance portfolio of products. Essential Duties and Responsibilities * Assist... 

Pennsylvania Homecare Association

Home Care Registered Nurse - RN Job at Pennsylvania Homecare Association

 ...Association (PHA): PHA is a statewide organization of 700+ home health, home care and hospice agencies looking to hire! PHA is posting this opening...  ..., Deer Meadows Home Health. Job Title: Registered Nurse (RN) - Home Care Job Type: Full Time Work Location: Newtown... 

ASK Consulting

Certified Lenel Access Control Specialist Job at ASK Consulting

 ...moment". Job Title: Certified Lenel Access Control Specialist Location: Stanford, CA 94305 Duration: 3-Month...  ...ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates....