Job Description

Req ID: 472562  

BASIC PURPOSE : Oversee coordination of 3rd party carriers across the different businesses. This role will be focused on the strategic support and usage of 3rd party carriers, regardless of customer, with a strong focus on vendor relationships.

MAJOR RESPONSIBILITIES:

• Advocate for 3rd party carrier usage where it positively serves the enterprise.
• Manage internal and external communications to coordinate carrier support.
• Develop and maintain carrier relationships.
• Find new carriers anytime market coverage is insufficient for the business.
• Effectively use reporting data, exception trends, and carrier freight costs, to move 3PL carriers onto lanes that serve enterprise goals optimally.
• Work with Logistics, Supply Coordinators, and POD Leaders to effectively fill truck time deficits.
• Coach carriers through performance issues, system usage, and effective partnership with the enterprise.
• Work with Loves Freight Reconciliation to research, negotiate, and resolve billing disputes and invoicing concerns.
• Work with Gemini back office to ensure paperwork is submitted timely and orders are reliably closed in Gravitate.
• Ensure that carrier commitments are fulfilled and orders are sent to carriers as promised.
• Periodic business travel to conferences and business meetings.
• Ensure all carriers are following company policies and procedures while handling our business.
• Keep management and leadership teams informed of any issues or concerns.
• Other duties assigned as needed.

EDUCATION AND EXPERIENCE:

• Education:
  • Bachelor’s degree or equivalent experience in Business or Logistics required.
• Experience:
  • 3-5 years Fuel Dispatch, logistics or supply chain experience preferred.
  • Previous supervisor or leadership experience preferred.

SKILLS AND PHYSICAL DEMANDS:

• Skills:
  • Hard Skills: Knowledge of Microsoft Office, Gravitate, and Slack.
  • Soft Skills: Good written and oral communication skills, team player, exceptional customer service, attention to detail, self motivated, good time management skills, and innovative thinking, and the ability to work under high stress for a long period of time.
• Typical Physical Demands:
  • Requires prolonged sitting, some bending and stooping.
  • Occasional lifting up to 25 pounds.
  • Manual dexterity sufficient to operate a computer keyboard and calculator.
  • Requires normal range of hearing and vision.

Love’s has been fueling customers’ journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company’s core business is travel stops and convenience stores with more than 630 locations in 42 states. Love’s continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love’s serves and maintaining an inclusive and diverse workplace are hallmarks of the company’s award-winning culture.

The Love’s Family of Companies includes:

• Gemini Motor Transport, one of the industry’s safest trucking fleets.
• Speedco and Love’s Truck Care, the largest oil change and preventive maintenance and total truck care network.
• Musket, a rapidly growing, Houston-based commodities supplier and trader.
• Trillium, a Houston-based alternative fuels expert.
• TVC Pro-driver, a commercial driver’s license (CDL) protection subscription service.

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