Call Center Customer Service Representative Job at LHH, Melville, NY

OHpjeURseW5BcG16ZjRFbWdBT2NqU1EwNnc9PQ==
  • LHH
  • Melville, NY

Job Description

Job Title: Call Center Representative

Are you passionate about providing top-notch customer service and looking for a career in Non-Clinical Healthcare? Our client is on the lookout for a dynamic Call Center Representative to join their team in Melville, NY. In this role, you'll be the first point of contact for patients, helping them schedule appointments and addressing their inquiries with care and professionalism. If you're ready to be part of a supportive and fast-paced environment, this opportunity is for you!

Key Responsibilities:

  • Schedule appointments via inbound and outbound calling software.
  • Provide exceptional customer service by interacting with patients in a supportive manner.
  • Follow provided scripts and use professional terminology during patient interactions.
  • Report appointment scheduling issues and technical problems to management promptly.
  • Efficiently use Cisco Systems/EPIC programs and other resources provided by Call Center management.
  • Adapt quickly to new information and clinic changes.
  • Ensure internal customers receive personalized and prompt attention.

Qualifications:

  • High School Diploma or GED required.
  • 1-5 years of call center, office, or customer service experience.
  • Excellent computer and typing skills.
  • Strong oral, listening, and written communication skills in English; proficiency in Spanish or another second language is a plus.
  • Ability to multitask and exceptional organizational skills.

Compensation: $23-$25 per hour

Benefits: Health, dental, vision insurance; PTO; personal, sick, and holiday leave, and more!

Job Tags

Hourly pay, Holiday work,

Similar Jobs

The Market Social

Entry Level Sales & Marketing Representative Job at The Market Social

 ...Our client is currently hiring hardworking individuals to fill their entry-level Sales & Marketing Associate position. As a Junior Sales & Marketing Associate, you will use face-to-face marketing and sales efforts to bridge the gap between our clients, their services,... 

Hiring Drivers Now

CDL-A Dedicated Dry Van Driver Job at Hiring Drivers Now

We are seeking a reliable CDL-A Dedicated Dry Van Driver to join our team in providing top-notch delivery services. The ideal candidate will be responsible for transporting goods safely and efficiently across long distances, ensuring timely arrivals while adhering to all... 

LeaderStat

Microbiology Manager Job at LeaderStat

 ...Job Title: Central Lab Microbiology Manager Position Type: Full-Time, Permanent Position Overview: LeaderStat is seeking a dynamic and visionary leader for a job title in Lenexa, KS. This leader is responsible for guiding the hospitals strategic direction,... 

Infotree Global Solutions

Medical Device Repair Technician Job at Infotree Global Solutions

 ...Technician is responsible for the repair, refurbishment, failure analysis, and complaint investigations of medical infusion pump devices. This role requires a strong understanding of service operations, including root cause analysis and documentation of findings using... 

Ankrom Moisan

Interior Designer 3 Job at Ankrom Moisan

 ...Description Your Next Interior Design Adventure Starts Now! If that grabbed your attention, come grow with us! ABOUT...  ...supportive work environment Represent Ankrom Moisan at industry events, building and strengthening client and industry connections....