Job Description

JOB DESCRIPTION:

This position is responsible for supporting the Manager, Process Optimization and other Process Optimization team members in leading Simply & Digitize (S&D) Enterprise Initiatives and Client Business Platforms (CBP) Continuous Improvement (CI) needs. This role focuses on blueprinting, designing, and implementing process improvements in a way which adds value, removes inefficiencies, and mitigates risk for global processes. The ideal candidate for this role enjoys finding and executing Continuous Improvement and Cost Savings opportunities.

Responsibilities:

• Optimize business process re-engineering, standardization, and simplification opportunities as needed.
• Collaborate with Subject Matter Experts to identify business requirements by understanding existing (as-is) or future state processes.
• Partner with Subject Matter Experts to define and design Optimization roadmap as appropriate.
• Provide governance on process documentation to enable the business to deliver key process documentations in alignment with all process policies and procedures.
• Create process maps from SME verbal explanations.
• Maintain Process Optimization documentation repository for all initiatives led and executed by Process Optimization team for archiving and historical reference.
• Use standard project management techniques and assess optimization candidates, co-develop roadmaps, and provide timeline estimates for development of projects.
• Deliver optimization project implementation according to plan.
• Build relationships with key stakeholders affected by the HBP project portfolio, as well as the HBP Leadership who support these business partners.
• Embody client behaviors, communicating clear and consistent messages, relying on data and facts to advocate a position or overcome objections.

Training and Reporting:

• Provide reports and updates to internal Project Management Team on Projects and Change Management needs.
• Create Process maps using Visio Software
• Participate in the building and cascading of Continuous Improvement Lean Tool Trainings (Yellow Belt Trainings) to all HBP resources to ensure a Continuous Improvement mindset across HBP Business Units.

Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities:

• Subject Matter Expertise in Finance, preferred.
• Proven communication skills.
• Analytical and project management skills with the ability to manage multiple assignments simultaneously.
• Strong interpersonal skills demonstrating the ability to work independently and with a cross functional team.
• Excellent technical and analytical/statistical skills.
• Detail oriented, logical, and methodical approach to problem solving.
• Strong team builder, change agent, and motivator.
• High-energy, self-starter, and agile.
• Continuous Improvement Advocate

Education:

• Bachelor's/College Degree in Business, Industrial Engineering, or equivalent experience, required.
• Lean/Six Sigma Greenbelt or Blackbelt Trained/Certified or any comparable advanced process certification, preferred.

Experience:

• 2-3 years' experience in Business Process Optimization and/or Continuous Improvement or Project Management.
• Subject Matter Expertise in Finance, preferred.
• Strong Visio Software Experience desired.

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