Bilingual Customer Service Rep (Local-REMOTE) Job at Amerit Consulting, Fremont, CA

OHpRK0MxNnVBWml6Zm9BaGhRK1hqQ28vNEE9PQ==
  • Amerit Consulting
  • Fremont, CA

Job Description

OVERVIEW : Our client, a US Fortune 1,000 company and a major process services provider to Government Health and Human services agencies in the US, seeks an accomplished “Bilingual Customer Service Rep (Local-REMOTE)”

Position: Bilingual Customer Service Rep (Local-REMOTE)

Location: Rancho Cordova, CA ( Full address : 3130 Kilgore Road, Rancho Cordova, CA 95670)

Duration: 6 months+ temp-to-hire!!!

Pay rate: $20/hr on W2

Note:

  • Initial Training will be ONSITE, after training, the candidate is allowed to work remotely.
  • Work from home will be allowed.
  • Work schedule is 9-6pm PST.
  • Bilingual fluency in English and one of these commonly spoken languages : Spanish, Japanese, Thai, Laotian, Mandarin, Cantonese, Cambodian, Korean, Russian, Vietnamese, Tagalog, and Armenian.
  • Equipment will be provided by the client, however the candidate needs to have High speed wired internet connection to work REMOTELY.

JOB DESCRIPTION:

  • One year of experience in the field or related area.
  • High School diploma, GED, or equivalent certification.
  • Computer literacy with the ability to quickly learn new software programs.
  • Demonstrated ability to follow procedures and meet quality and production standards set for the position or equivalent.
  • excellent organizational, interpersonal, written, and verbal communication skills; ability to perform comfortably in a fast-paced, deadline-oriented work environment.
  • Ability to successfully execute many complex tasks simultaneously.
  • Ability to work as a team member, as well as independently; and computer literacy with the ability to quickly learn new software programs.
  • Preferred qualifications include experience in a health or human services field dealing with the public in a call center environment.

JOB RESPONSIBILITIES:

  • Responds to inbound 800-line calls and completes outbound support calls, provides responses to questions, and in specific instances, refers callers to the appropriate supervisor, county or state agency representatives for service and/or when problems or concerns occur.
  • Assists beneficiaries by completing enrollment transaction request transactions, as applicable.
  • Maintains updated knowledge of the Client program, including its policies and procedures as referenced in the employee manual and other policies adopted by corporate, the project and/or client and as referenced in desk procedures for the position.
  • Maintains knowledge of contract compliance provisions of the project and meets those provisions that are applicable to this job position.
  • Follows policies and procedures applicable to the position.

Thanks!

GURJANT "GARY" SINGH | LEAD RECRUITER

Office 925.297.5994

Job Tags

Contract work, Temporary work, Local area, Remote job, Work from home,

Similar Jobs

Carlo's Bakery

Supply Chain Solution Specialist Job at Carlo's Bakery

 ...orders are fulfilled accurately and delivered to the appropriate distribution centers in a timely manner. Key Responsibilities: Purchase...  .... Systems Management experience working with Walmart systems. Qualifications: Previous experience in procurement... 

CMC Support

Housekeeping Worker Job at CMC Support

 ...Job Overview: The Housekeeping Worker cleans and supplies Operating Rooms, sub-sterile areas, ancillary areas, and any other areas assigned...  ...the Environmental Services Department and in accordance with hospital objectives. Qualifications: Preferred: Hospital... 

Insight Global

Accounts Payable Representative Job at Insight Global

 ...Job Description: As an Accounts Payable Representative, you will be responsible for researching tax tracker notifications and inquiries, assisting with 1099 reporting, and tracking IRS levies. The role includes reconciling accounts, verifying account assignments, and... 

New Edge Associates a Talent Acquisition Firm

Senior Wealth Planner Job at New Edge Associates a Talent Acquisition Firm

 ...0 years' post-qualification experience in wealth planning or a related discipline. Deep understanding of U.S. and international private client structuring, asset protection, and regulatory considerations. Fluency in both English and Spanish is required. Well-... 

Midtown Athletic Clubs

Assistant General Manager Job at Midtown Athletic Clubs

 ...Windy Hill Athletic Club, Atlanta, GA is in search of an Assistant General Manager to join our world-class leadership team. Job Description The Assistant General Manager (AGM) is a senior member of the leadership team, and as an extension of the General Manager...