Assistant to head wellness coach Job at Confidential, Fresno, CA

OXpJL0NWbXRDNTI0ZW9NaWdnNlVpU3MxN3c9PQ==
  • Confidential
  • Fresno, CA

Job Description

Key Responsibilities:

  • Client Communication:
  • Respond promptly to client emails and text messages, providing excellent customer service and support.
  • Address client inquiries, assist with scheduling, and provide information about services offered by the wellness coaches.
  • Maintain clear, professional, and empathetic communication at all times.
  • Scheduling & Appointment Management:
  • Schedule and confirm appointments for clients with coaches, ensuring that there is no overlap and managing cancellations/reschedules efficiently.
  • Assist with creating a well-organized calendar for wellness coaches, managing daily, weekly, and monthly schedules.
  • Prepare and send appointment reminders to clients.
  • Office Management:
  • Oversee day-to-day office operations, ensuring the environment is organized, clean, and conducive to wellness practices.
  • Handle general office administrative tasks such as filing, document preparation, and ordering office supplies.
  • Assist in maintaining digital and physical records for client sessions, payments, and other business operations.
  • Support for Wellness Coaches:
  • Provide administrative support to coaches, including setting up meetings, preparing materials, and managing logistics.
  • Assist in creating client reports, tracking progress, and maintaining necessary documentation.
  • Coordinate with coaches to ensure they have everything needed for client sessions and workshops.
  • Errands and Business Logistics:
  • Run errands for the business, including purchasing supplies, handling deliveries, and other tasks as required.
  • Ensure that business operations, such as events or client intake, run smoothly and efficiently.
  • KPI Tracking & Reporting:
  • Track and report on key performance indicators (KPIs) for the business, coaches, and clients.
  • Analyze data related to client progress, business growth, and team performance to assist coaches and management in decision-making.
  • Maintain and update systems for tracking client results, appointment metrics, and other relevant data.
  • Additional Duties:
  • Assist with the planning and coordination of wellness workshops, seminars, or client events.
  • Provide backup support in case of staff absence or during peak times.
  • Stay updated on wellness industry trends and client needs to proactively support the team and business.

Qualifications:

  • Education & Experience:
  • High school diploma or equivalent; additional certifications in administration, wellness, or health-related fields are a plus.
  • Previous experience in an administrative or assistant role, preferably within the wellness, health, or fitness industries.
  • Strong understanding of office management systems and procedures.
  • Skills & Competencies:
  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • Proficiency with office software (e.g., Microsoft Office, Google Suite) and basic knowledge of CRM or scheduling tools.
  • Strong attention to detail and the ability to prioritize tasks effectively.
  • Ability to work independently and as part of a team.
  • Knowledge of wellness and health-related trends is an advantage.
  • Creative mindset for marketing and social media tasks.
  • Personal Attributes:
  • Friendly, approachable, and professional demeanor.
  • Passion for wellness and helping others achieve their personal health goals.
  • Ability to maintain confidentiality and handle sensitive client information with care.
  • High level of integrity, responsibility, and dependability.

Job Tags

Similar Jobs

Veritas Partners

Investment Banking Associate Job at Veritas Partners

 ...with portfolio companies. Based out of the companies primary headquarters in Chevy Chase, MD this position will offer a hybrid work from home/office schedule, a base salary in the $125,000 range, a 20%-30% annual bonus, full benefits, and excellent career mobility. This... 

Missouri Pure Cleaning

Cleaner Job at Missouri Pure Cleaning

Company Description We suggest you enter details here. Role Description This is a contract on-site role for a Cleaner at Missouri Pure Cleaning located in the Kansas City Metropolitan Area. The Cleaner will be responsible for performing day-to-day cleaning...

dnata

Cabin Cleaning Agent Job at dnata

 ...dnata is hiring Cabin Cleaning Agents at LAX Airport! Pay Rate $25.23/hr ~ Weekly pay, 401K, paid time off, paid training and company uniforms * We are Reconnecting a Better World through our best-in-class team of dedicated, passionate, and highly trained aviation... 

Brookdale Senior Living

Security Guard Job at Brookdale Senior Living

Responsible for maintaining a secure environment for all residents and associates within the building and on the community grounds. Greets...  .... Checks the security of all doors regularly throughout the night.Maintains familiarity with and monitors all emergency and safety... 

Larson Maddox

US Trading Compliance Officer Job at Larson Maddox

 ...An international trading firm is seeking a US Regulatory Compliance Officer to manage the compliance program for their US business, working closely with the COO, international leadership, and the Chief Compliance Officer. An ideal candidate will be well-rounded in handling...