Job Title: Application Support Manager Web Applications
Location:Dallas, TX (Onsite 5 days’ work from office)
Job Summary:
We are looking for an experienced and customer-focused Technical Support Manager to lead our software support team. This role involves managing day-to-day support operations, handling escalations, driving process improvements, and ensuring timely and effective resolution of technical issues for our software products or platforms. The ideal candidate will bring a combination of technical expertise, leadership experience, and a passion for customer satisfaction.
Key Responsibilities:
Required Skills & Qualifications:
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