Job Description

We're searching for a highly motivated and detail-oriented Administrative and Care Coordinator to join our small, close-knit team at Donor Nexus! If you're passionate about helping others grow their families and want to make a real difference in a supportive environment, this role is perfect for you.

Since 2012, Donor Nexus has been dedicated to making high-quality egg and embryo donor treatments affordable and accessible to all loving families, including traditional, unmarried, same-sex couples, and individuals. You'll be an integral part of our mission, assisting in all aspects of cycle coordination and ensuring exceptional care for our clients and egg donor participants.

As a Administrative and Care Coordinator , you'll be on the front lines, managing a high volume of donor interest, donor communications and client relationships Your responsibilities will include:

• Answering and screening phone calls with professionalism and empathy.
• Collecting essential medical records for our donor intake process.
• Intake and onboarding of donor applications , including profile review, donor education, and precise database management.
• Providing continuous donor oversight and proactively addressing donor and client needs throughout their cycle.
• Facilitating seamless inter-party communication with outside clinics.
• Overseeing all logistics, administrative duties, and relationship management throughout the complete donor cycle.
• Creating engaging social media content for our egg donor pages.

We're looking for someone who thrives in a fast-paced environment and can work independently while maintaining exceptional attention to detail.

• A highly motivated and self-driven work ethic .
• The ability to work in a fast-paced environment and manage multiple assignments effectively.
• Excellent communication, organization, prioritization, and writing skills .
• Proficiency using Outlook, Word, and and Excel on Mac .
• A Bachelor's Degree is required.

While not required, a background in third-party reproduction is a plus!

• If you're ready to make a significant impact and grow with a team that values dedication and compassion, we encourage you to apply!

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