Job Description

OnTrac is hiring a Branch Operations Manager!

As an Operations Manager at OnTrac, you will play a pivotal role in overseeing and optimizing the day-to-day activities to ensure efficiency and productivity. Your primary responsibilities will revolve around managing personnel, implementing strategic processes, and sustaining a positive work culture within the warehouse.

If you are excited to be part of our team and grow with our OnTrac family, we invite you to apply!

Location Details: 1175 Boeing Street, Boise, ID 83705

Pay: $60,700 - $107,000 annually, depending on experience.

Shift: Tuesday- Friday from 9:00 AM to 6:00 PM and Saturday from 4:00 AM to 1:00 PM. Hours subject to change based on the needs of the business

Unpacking the Benefits:

• Competitive individual and group benefits
• Medical, Dental, and Vision insurance
• Paid Time Off including Holiday pay
• 401(k) with company match
• Referral Bonus Program - up to $500 per referral

The Must-Haves:

• GED/Diploma required; college degree preferred
• Four years of experience in logistics and/or transportation or can be less if a college degree
• A minimum of 3 years of experience managing people, 1 of which is in a similar industry
• Intermediate to advanced Microsoft Office and mathematical skills
• Effective communication skills including the ability to give honest, constructive feedback

Your Mission in Motion:

• Lead, manage, and develop a high-performing team through effective hiring, coaching, performance management, and employee engagement strategies.
• Drive operational excellence by analyzing KPIs, implementing process improvements, and ensuring compliance with safety and labor standards.
• Oversee daily labor planning and sort operations, partnering with cross-functional teams to address operational challenges and ensure resource alignment.
• Champion a culture of safety, ensuring adherence to key protocols such as dock safety and lockout/tagout procedures.
• Build strong relationships with Contracted Service Providers (RSPs), managing contractual performance and facilitating clear, ongoing communication.
• Maintain a visible leadership presence on the floor, ensuring operational readiness, materials availability, and continuous process efficiency.

Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.

OnTrac is proud to be an Equal Opportunity Employer

OnTrac is an equal opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace. If you are excited to be part of our team and contribute to our talent acquisition efforts, we invite you to apply.

Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, "OnTrac" or the "Company") is an equal opportunity employer.

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