Unibasic / Unidata Support Lead Job at Tata Consultancy Services, Alpharetta, GA

OVRRM0MxNnVCWjYwZVlVdGh3YWRqQ3crNEE9PQ==
  • Tata Consultancy Services
  • Alpharetta, GA

Job Description

Job Description

Job Type: Fulltime

Location: Alpharetta, Georgia, United States (Onsite)

Experience: 6+years

Technical/Functional Skills

MUST HAVE SKILLS

Required Skills & Experience:

  • Strong expertise in Unibasic programming and Unidata (Rocket U2) MultiValue databases.
  • Experience with Pick MultiValue environments, including file structures, subroutines, and dictionaries.
  • Proven ability to lead a technical support team and manage support escalations.
  • Strong troubleshooting and debugging skills, with experience in performance tuning and system monitoring.
  • Knowledge of Unix/Linux environments, including scripting for automation and job scheduling.
  • Familiarity with web service integrations (REST/SOAP) within Unidata.
  • Understanding of ITIL processes for incident, problem, and change management.
  • Excellent communication and stakeholder management skills.

Preferred Qualifications:

  • Experience working in ERP systems that use Unidata/Unibasic.
  • Exposure to modern scripting languages (Python, JavaScript, shell scripting).
  • Knowledge of cloud-based MultiValue database environments.
  • Experience in database migrations, upgrades, and performance tuning.

Roles & Responsibilities

Job Summary:

  • We are looking for an experienced Unibasic/Unidata Support Lead to oversee the maintenance, troubleshooting, and support of applications built on Unibasic and Unidata (Rocket U2). The ideal candidate will lead a support team, ensure system stability, and work closely with development teams and business stakeholders to resolve issues efficiently. This role requires strong problem-solving skills, leadership capabilities, and deep technical expertise in Unidata and MultiValue database environments.

Key Responsibilities:

  • Lead and manage the Unibasic/Unidata application support team, ensuring timely resolution of issues.
  • Provide Level 2 and Level 3 support for Unidata-based applications, troubleshooting performance and system issues.
  • Monitor system health, identify recurring issues, and implement proactive solutions to enhance stability.
  • Work closely with developers, business analysts, and end-users to analyze and resolve technical problems.
  • Oversee incident management, root cause analysis, and preventive maintenance for Unibasic/Unidata applications.
  • Develop and maintain support documentation, knowledge base articles, and technical guides.
  • Lead system upgrades, patches, and enhancements to improve application performance and security.
  • Ensure compliance with IT policies, security standards, and best practices.
  • Train and mentor junior support team members to enhance their technical skills and troubleshooting capabilities.
  • Collaborate with vendors and third-party service providers for application support and issue resolution.

#LI-KR1

Salary Range-$120,000-$130,000 a year

Job Tags

Full time,

Similar Jobs

Kalahari Resorts & Conventions

Advanced Hospitality Internship Job at Kalahari Resorts & Conventions

 ...entertainment center, on-site signature restaurants, unique retail shops and a state-of-the-art convention center. We are inviting you...  ...properties have multiple food & beverage concepts, including a coffee and scratch-pastry shop, sit-down restaurants, beverage operations... 

Selby Jennings

Investment Banking Analyst | Tech Boutique | SF Job at Selby Jennings

 ...Job Title: Investment Banking Analyst I or II Location: San Francisco, CA Position Overview: We are currently partnering with a premier technology-focused boutique investment bank headquartered in San Francisco. This firm is actively seeking to hire an Analyst... 

Baer Engineering & Environmental Consulting, Inc.

Professional Geologist Job at Baer Engineering & Environmental Consulting, Inc.

 ...writing, and communication skills. Applicants must possess degrees in a Geology, Earth Science, or related field. Pay is 70-90k dependent on...  ...regulations and standards. Education/Experience: Bachelors degree in Geology, Earth Science, or a related field is... 

Acrisure

Carrier Placement Specialist Job at Acrisure

 ...accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Acrisure is seeking Carrier Placement Specialists to join our growing teams. We are building out Placement Specialists and Sr. Placement Specialists across the... 

Ashley | The Wellsville Group

Delivery Driver Job at Ashley | The Wellsville Group

 ...We're immediately hiring Delivery Driver in our Horseheads, NY Warehouse! In this role, you'll help transport products from the distribution center to various showroom locations. Responsibilities include handling furniture, loading and unloading items, andover time...