Unibasic / Unidata Support Lead Job at Tata Consultancy Services, Alpharetta, GA

OVRRM0MxNnVCWjYwZVlVdGh3YWRqQ3crNEE9PQ==
  • Tata Consultancy Services
  • Alpharetta, GA

Job Description

Job Description

Job Type: Fulltime

Location: Alpharetta, Georgia, United States (Onsite)

Experience: 6+years

Technical/Functional Skills

MUST HAVE SKILLS

Required Skills & Experience:

  • Strong expertise in Unibasic programming and Unidata (Rocket U2) MultiValue databases.
  • Experience with Pick MultiValue environments, including file structures, subroutines, and dictionaries.
  • Proven ability to lead a technical support team and manage support escalations.
  • Strong troubleshooting and debugging skills, with experience in performance tuning and system monitoring.
  • Knowledge of Unix/Linux environments, including scripting for automation and job scheduling.
  • Familiarity with web service integrations (REST/SOAP) within Unidata.
  • Understanding of ITIL processes for incident, problem, and change management.
  • Excellent communication and stakeholder management skills.

Preferred Qualifications:

  • Experience working in ERP systems that use Unidata/Unibasic.
  • Exposure to modern scripting languages (Python, JavaScript, shell scripting).
  • Knowledge of cloud-based MultiValue database environments.
  • Experience in database migrations, upgrades, and performance tuning.

Roles & Responsibilities

Job Summary:

  • We are looking for an experienced Unibasic/Unidata Support Lead to oversee the maintenance, troubleshooting, and support of applications built on Unibasic and Unidata (Rocket U2). The ideal candidate will lead a support team, ensure system stability, and work closely with development teams and business stakeholders to resolve issues efficiently. This role requires strong problem-solving skills, leadership capabilities, and deep technical expertise in Unidata and MultiValue database environments.

Key Responsibilities:

  • Lead and manage the Unibasic/Unidata application support team, ensuring timely resolution of issues.
  • Provide Level 2 and Level 3 support for Unidata-based applications, troubleshooting performance and system issues.
  • Monitor system health, identify recurring issues, and implement proactive solutions to enhance stability.
  • Work closely with developers, business analysts, and end-users to analyze and resolve technical problems.
  • Oversee incident management, root cause analysis, and preventive maintenance for Unibasic/Unidata applications.
  • Develop and maintain support documentation, knowledge base articles, and technical guides.
  • Lead system upgrades, patches, and enhancements to improve application performance and security.
  • Ensure compliance with IT policies, security standards, and best practices.
  • Train and mentor junior support team members to enhance their technical skills and troubleshooting capabilities.
  • Collaborate with vendors and third-party service providers for application support and issue resolution.

#LI-KR1

Salary Range-$120,000-$130,000 a year

Job Tags

Full time,

Similar Jobs

State of Indiana

ITS & Traffic Operations Engineer Job at State of Indiana

 ...challenging opportunities for you. Role Overview : This Engineering role will regularly be involved in ITS (Intelligent...  ...site visits, construction meetings, etc) and will be part of the Traffic Management team. The candidate will be reviewing plans, aiding... 

Prairie Consulting Services

Security Project Manager Job at Prairie Consulting Services

Project Manager Cybersecurity / Technology Risk (Contract) Chicago, IL | Hybrid Were hiring a Cybersecurity-focused Project Manager for a contract role with our direct client in Chicago. What youll do: Lead cybersecurity and technology risk initiatives...

Paradigm Oral Health

RCM Specialist I Job at Paradigm Oral Health

 ...benefit gather across dental or medical payers, clean pre-...  ...insurance processing, and a positive experience for patients and supported offices...  ..., claim submission, charging/coding requirements, insurance AR...  ...Certified Professional Coder (CPC) or Certified Revenue Cycle... 

Net2Source (N2S)

Technical Designer Job at Net2Source (N2S)

 ...Hello Everyone, Client is looking for a Lead Technical Designer, Global Football - Chassis who has experience in creating tech packs...  ...solutions & acting as a technical resource. ~ Expert in writing product specs and construction standards instructions. ~ Proficient... 

KellyMitchell Group

Lab Technician - Biology/Microbiology Job at KellyMitchell Group

 ...different substrates and growth mediums Keep good data records and ensure proper labeling Desired Skills/Experience: Bachelor's degree in Biology, Microbiology, Microorganism, etc. Able to work in a fast-paced environment and with a dynamic team...