Unibasic / Unidata Support Lead Job at Tata Consultancy Services, Alpharetta, GA

OVRRM0MxNnVCWjYwZVlVdGh3YWRqQ3crNEE9PQ==
  • Tata Consultancy Services
  • Alpharetta, GA

Job Description

Job Description

Job Type: Fulltime

Location: Alpharetta, Georgia, United States (Onsite)

Experience: 6+years

Technical/Functional Skills

MUST HAVE SKILLS

Required Skills & Experience:

  • Strong expertise in Unibasic programming and Unidata (Rocket U2) MultiValue databases.
  • Experience with Pick MultiValue environments, including file structures, subroutines, and dictionaries.
  • Proven ability to lead a technical support team and manage support escalations.
  • Strong troubleshooting and debugging skills, with experience in performance tuning and system monitoring.
  • Knowledge of Unix/Linux environments, including scripting for automation and job scheduling.
  • Familiarity with web service integrations (REST/SOAP) within Unidata.
  • Understanding of ITIL processes for incident, problem, and change management.
  • Excellent communication and stakeholder management skills.

Preferred Qualifications:

  • Experience working in ERP systems that use Unidata/Unibasic.
  • Exposure to modern scripting languages (Python, JavaScript, shell scripting).
  • Knowledge of cloud-based MultiValue database environments.
  • Experience in database migrations, upgrades, and performance tuning.

Roles & Responsibilities

Job Summary:

  • We are looking for an experienced Unibasic/Unidata Support Lead to oversee the maintenance, troubleshooting, and support of applications built on Unibasic and Unidata (Rocket U2). The ideal candidate will lead a support team, ensure system stability, and work closely with development teams and business stakeholders to resolve issues efficiently. This role requires strong problem-solving skills, leadership capabilities, and deep technical expertise in Unidata and MultiValue database environments.

Key Responsibilities:

  • Lead and manage the Unibasic/Unidata application support team, ensuring timely resolution of issues.
  • Provide Level 2 and Level 3 support for Unidata-based applications, troubleshooting performance and system issues.
  • Monitor system health, identify recurring issues, and implement proactive solutions to enhance stability.
  • Work closely with developers, business analysts, and end-users to analyze and resolve technical problems.
  • Oversee incident management, root cause analysis, and preventive maintenance for Unibasic/Unidata applications.
  • Develop and maintain support documentation, knowledge base articles, and technical guides.
  • Lead system upgrades, patches, and enhancements to improve application performance and security.
  • Ensure compliance with IT policies, security standards, and best practices.
  • Train and mentor junior support team members to enhance their technical skills and troubleshooting capabilities.
  • Collaborate with vendors and third-party service providers for application support and issue resolution.

#LI-KR1

Salary Range-$120,000-$130,000 a year

Job Tags

Full time,

Similar Jobs

Pandora

Analyst, Carrier Job at Pandora

 ...B2B Carrier Analyst, Pandora NAM Do you want to be a part of the worlds leading jewelery company while putting your experience in Internal Communication into use? If yes, then we might have an exciting opportunity for you! You will be part of an exciting business... 

Perfetto Contracting Co. Inc.

Property Management Administrator / Full Charge Bookkeeper Job at Perfetto Contracting Co. Inc.

 ...analysis as needed. Administrative & Office Support: ~ Provide front desk coverage during lunch hours and serve as backup for receptionist duties as needed. Qualifications: ~ Bachelors degree in Accounting, Business, or related field preferred. ~3+ years... 

Judy Blue

Ecommerce Specialist Job at Judy Blue

 ...sitting, typing, attending meetings, and occasional lifting of items up to 10 pounds. Were committed to providing reasonable accommodations to support individuals with disabilities in performing essential job functions. Diversity, Equity, Inclusion & Equal Employment... 

Find Great People | FGP

Design Engineer Job at Find Great People | FGP

 ...The Design Engineer is an entry-level position where associates are heavily supervised and are expected to learn and assist with all engineering design aspects of a project. Once trained, associates in this position will be responsible for their own design projects and... 

EPM Scientific

Manager, Quality Assurance Job at EPM Scientific

 ...Title: Manager, Quality Assurance Location: Springfield, MO (On-site) Summary: The Quality Assurance Manager is responsible for oversight of conditions and activities in API manufacturing areas to ensure continual compliance with cGMP standards. This position...