Unibasic / Unidata Support Lead Job at Tata Consultancy Services, Alpharetta, GA

OVRRM0MxNnVCWjYwZVlVdGh3YWRqQ3crNEE9PQ==
  • Tata Consultancy Services
  • Alpharetta, GA

Job Description

Job Description

Job Type: Fulltime

Location: Alpharetta, Georgia, United States (Onsite)

Experience: 6+years

Technical/Functional Skills

MUST HAVE SKILLS

Required Skills & Experience:

  • Strong expertise in Unibasic programming and Unidata (Rocket U2) MultiValue databases.
  • Experience with Pick MultiValue environments, including file structures, subroutines, and dictionaries.
  • Proven ability to lead a technical support team and manage support escalations.
  • Strong troubleshooting and debugging skills, with experience in performance tuning and system monitoring.
  • Knowledge of Unix/Linux environments, including scripting for automation and job scheduling.
  • Familiarity with web service integrations (REST/SOAP) within Unidata.
  • Understanding of ITIL processes for incident, problem, and change management.
  • Excellent communication and stakeholder management skills.

Preferred Qualifications:

  • Experience working in ERP systems that use Unidata/Unibasic.
  • Exposure to modern scripting languages (Python, JavaScript, shell scripting).
  • Knowledge of cloud-based MultiValue database environments.
  • Experience in database migrations, upgrades, and performance tuning.

Roles & Responsibilities

Job Summary:

  • We are looking for an experienced Unibasic/Unidata Support Lead to oversee the maintenance, troubleshooting, and support of applications built on Unibasic and Unidata (Rocket U2). The ideal candidate will lead a support team, ensure system stability, and work closely with development teams and business stakeholders to resolve issues efficiently. This role requires strong problem-solving skills, leadership capabilities, and deep technical expertise in Unidata and MultiValue database environments.

Key Responsibilities:

  • Lead and manage the Unibasic/Unidata application support team, ensuring timely resolution of issues.
  • Provide Level 2 and Level 3 support for Unidata-based applications, troubleshooting performance and system issues.
  • Monitor system health, identify recurring issues, and implement proactive solutions to enhance stability.
  • Work closely with developers, business analysts, and end-users to analyze and resolve technical problems.
  • Oversee incident management, root cause analysis, and preventive maintenance for Unibasic/Unidata applications.
  • Develop and maintain support documentation, knowledge base articles, and technical guides.
  • Lead system upgrades, patches, and enhancements to improve application performance and security.
  • Ensure compliance with IT policies, security standards, and best practices.
  • Train and mentor junior support team members to enhance their technical skills and troubleshooting capabilities.
  • Collaborate with vendors and third-party service providers for application support and issue resolution.

#LI-KR1

Salary Range-$120,000-$130,000 a year

Job Tags

Full time,

Similar Jobs

Career Group

Personal Assistant Job at Career Group

Personal Assistant- UHNW Celebrity A high-profile individual in the entertainment industry is seeking a discreet, highly organized, and proactive Personal Assistant to manage day-to-day personal and professional logistics. This is a dynamic, fast-paced role suited for...

MHP – A Porsche Company

Talent Acquisition Intern Job at MHP – A Porsche Company

Talent Acquisition Intern MHP at a Glance As a digitalization pioneer in the mobility and manufacturing industries, MHP transfers its expertise to a wide range of industries and is a premium partner for thought leaders on their way to a Better Tomorrow. MHP serves...

Acreage Holdings

Senior Production Manager Job at Acreage Holdings

 ...people who share our vision to join our team. Think you have what it takes? Then come grow with us! About the Role: Senior Production Manager: The Senior Production Manager (SPM) will oversee day-to-day production stages from the start of cultivation (e.g. clone... 

Mindlance

Clerical Assistant Job at Mindlance

Job Title: Clerical Assistant (Onsite) Location: NY, NY, 10029 Duration: 3-9 Months (Contract Assignment) Schedule: 12 am - 8 am or 4 pm - 12am Bilingual- Spanish speaker needed, Possible conversion to FTE Job Summary: Clerical work, including filing, ...

Rutland Regional Medical Center

Registered Nurse (RN) - Psychiatric Services Job at Rutland Regional Medical Center

 ...The RN advocates and utilizes the nursing process in the care of all age populations along the health continuum. The nursing process includes assessment, diagnosis, planning, implementation and evaluation derived from scientific, evidence-based knowledge. The RN partners...