Job Description

POSITION OVERVIEW:

The Travel Coordinator is responsible for coordinating all aspects of travel arrangements for Game Creek Video employees to ensure a smooth and efficient travel experience. He/she will reconcile and resolve travel issues and communicate resolutions to appropriate parties.

5 KEY RESULTS THAT DEFINE SUCCESS IN THIS JOB:

• Comprehensive travel support provided to staff in a timely manner
• Proactive management of all travel expenses to meet annual company targets
• Coordination of Concur travel approval process
• Enforcement of Travel & Expense Policy to promote employees’ well-being and cost savings
• Communication leader regarding policy changes, travel initiative updates, & vendor agreements

JOB RESPONSIBILITIES:

• Coordination of the company’s travel needs to ensure successful shows; book cost effective travel arrangements for Game Creek Video staff and freelancers
• Assist Engineering Schedule Manager and Driver Schedule Manager in making financially- responsible choices regarding travel and flight options considering staffing pool; perform cost analysis and make cost-effective recommendations within the constraints of the Travel & Expense Policy
• Work closely with Account Managers to ensure travel arrangements meet the schedule and financial requirements of each show and/or client; create estimates for billable items as needed
• Proactively identify and communicate one-off or unique situations (round trips, one-way car rentals, etc.) and provide cost and/or staffing pool detail to the appropriate party; work to obtain final resolution and communicate to all parties
• Post pertinent travel information to the Schedule Information System; travel information includes but is not limited to: flights, hotels, rental car or ground transportation arrangements, and employee itineraries
• Communicate with travel management company; work with agents to ensure day-to-day issues and processing requests are successfully resolved
• Assist with all travel arrangements for prospective employees during the recruitment process
• Participate in new hire orientation meetings
• Participate in the annual review process of the Travel & Expense Policy and communicate opportunities for improvement to Travel Manager
• Perform ad-hoc requests and special projects as assigned

JOB REQUIREMENTS:

• Excellent verbal and written communication skills for interacting with employees and vendors
• Ability to use active listening and problem-solving in making decisions that meet the best interest of the company and its staffing resources
• Strong ability to manage multiple tasks, prioritize effectively, and pay attention to detail with a high degree of accuracy under fluctuating workloads
• Familiarity with travel booking systems, travel regulations, and common travel destinations
• A focus on providing excellent service and support to employee travelers
• Ability to provide travel support outside of normal business hours as needed

MINIMUM QUALIFICATIONS:

• 2+ years of previous travel coordination experience or travel agency work required
• BA/BS or Associate’s Degree in a related field (Hospitality, Tourism, Business Administration) preferred
• Proficient computer skills
• Knowledge of Sabre software system preferred
• Concur Travel and Expense experience preferred

** Unable to offer relocation assistance. No agency reach-outs, please. **

Game Creek Video is an Equal Employment Opportunity Employer

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