Main Duties and Responsibilities:
• Coordinates services between the kitchen and drivers, while controlling activities on the receiving dock
• Creates assignments for team drivers and assignments to flights
• Checks dock area to ensure employees have all required equipment and that trucks leave according to schedule dock departure
• Creates labor forecasts
• Ensures all teams are catering correct aircraft and flights
• Ensures employees are in compliance with safety procedures
• Assists teams with late flights and equipment changes
• Responsible for getting information from other airlines for service
• Maintains radio contact with superintendent, meal planner and leads during operation.
Qualifications
Education:
• High School degree or GED required
• Some college preferred.
Work Experience:
• Must have 3-5 years of supervisory/management experience
• Experience with scheduling and forecasting labor preferred
• In-flight catering experience or experience in a high-volume food service industry highly desirable
• Must have strong and effective leadership skills and have successfully managed a staff of 20-30
• Current or previous labor relations experience is a plus.
Technical Skills: (Certification, Licenses and Registration)
• Ability to handle multiple tasks without losing priority
• Candidate should be comfortable with all levels of employees and have the ability to drive positive program change
• Must be innovative in making changes to the operation as needed to further improve the work environment and unit performance
• Basic computer skills required
• Possess strong organizational, analytical, communication and leadership.
• Valid Driver’s License
Language / Communication Skills:
• Bi-lingual is a plus
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