Job Description

Main Duties and Responsibilities:

• Supervises operations

• Coordinates services between the kitchen and drivers, while controlling activities on the receiving dock

• Creates assignments for team drivers and assignments to flights

• Checks dock area to ensure employees have all required equipment and that trucks leave according to schedule dock departure

• Creates labor forecasts

• Ensures all teams are catering correct aircraft and flights

• Ensures employees are in compliance with safety procedures

• Assists teams with late flights and equipment changes

• Responsible for getting information from other airlines for service

• Maintains radio contact with superintendent, meal planner and leads during operation.

Qualifications

Education:

• High School degree or GED required

• Some college preferred.

Work Experience:

• Must have 3-5 years of supervisory/management experience

• Experience with scheduling and forecasting labor preferred

• In-flight catering experience or experience in a high-volume food service industry highly desirable

• Must have strong and effective leadership skills and have successfully managed a staff of 20-30

• Current or previous labor relations experience is a plus.

Technical Skills: (Certification, Licenses and Registration)

• Ability to handle multiple tasks without losing priority

• Candidate should be comfortable with all levels of employees and have the ability to drive positive program change

• Must be innovative in making changes to the operation as needed to further improve the work environment and unit performance

• Basic computer skills required

• Possess strong organizational, analytical, communication and leadership.

• Valid Driver’s License

Language / Communication Skills:

• Bi-lingual is a plus

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