Transportation Manager Job at LAZ Parking, Chicago, IL

OWo4eEIxcXZBNUN3ZjRJZ2dRS1ZqQ3c1NEE9PQ==
  • LAZ Parking
  • Chicago, IL

Job Description

Transportation Manager

The Spirit of the Position:

The Transportation Manager oversees and manages all daily shuttle transportation operations, ensuring safe, efficient, and customer-focused service for passengers and employees traveling to and from airport terminals, employee lots, and designated locations. This role ensures strict compliance with all company, DOT, and airport regulations while leading a high-performing transportation team.

Responsibilities include but are not limited to:

  • Lead, supervise, and mentor a team of shuttle drivers, ensuring high performance, safety, and professionalism. Ensure all transportation routes are fully staffed and operating on schedule.
  • Conduct recurring safety meetings, coaching sessions, and performance evaluations.
  • Collaborate with airport partners, internal management, and operations teams to resolve issues and improve service.
  • Perform ride-along evaluations to ensure customer service and operational standards are consistently met.
  • Enforce DOT regulations, airport safety rules, and all company policies.
  • Verify that all drivers maintain valid CDL credentials, passenger endorsements, medical cards, and clean MVRs.
  • Ensure proper completion of pre-trip and post-trip inspections and correct reporting of mechanical issues.
  • Coordinate maintenance schedules, vehicle repairs, and ensure all shuttles meet operational safety standards.
  • Respond to incidents, accidents, and emergency situations, completing required documentation promptly.
  • Train and hold drivers accountable for delivering high-quality customer service.
  • Handle escalated customer concerns and ensure timely, respectful resolutions.
  • Ensure ADA compliance, including proper use of wheelchair lifts, tie-downs, and passenger assistance procedures.
  • Maintain a culture of hospitality, professionalism, and safety.
  • Oversee scheduling, attendance, payroll inputs, and route coverage.
  • Maintain accurate records for fuel logs, incident reports, inspection logs, and compliance documentation.
  • Assist with interviewing, hiring, and onboarding new transportation staff.
  • Monitor route performance, passenger counts, and adjust service levels based on operational needs.
  • Ability to work independently and follow direction.
  • Ability to work flexible hours, including nights, weekends, holidays, and overtime
  • Strong problem-solving and decision-making abilities.
  • Strong leadership and team-building abilities.

CDL Requirements:

  • Valid Class A or B Commercial Driver’s License (CDL) with Passenger Endorsement required.
  • Valid and unexpired DOT Medical Certificate required.
  • Minimum of 3 years of licensed driving experience.
  • Clean MVR meeting the following guidelines:
  • No more than one minor violation in the last 3 years Must pass drug screen and criminal background check.
  • Must be at least 20 years of age.

Physical Demands:

  • Ability to lift, push, and pull at least 50 pounds.
  • Ability to stand, walk, bend, and drive for extended periods.
  • Ability to work outdoors in all weather conditions.
  • Ability to assist passengers with luggage and ADA equipment when necessary

.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

LAZ Parking participates in E-Verify.

Job Tags

Flexible hours, Night shift,

Similar Jobs

SoTalent

Product Development Engineer Job at SoTalent

 ...Product Development Engineer Location: Needham, MA Job Type: Full-time Overview Seeking a proactive Product Safety Engineer to ensure consumer products meet all safety and regulatory requirements from concept through market launch. This role works cross-functionally... 

KODIAK Construction Recruiting & Staffing

Plumber-Pipe Fitter Instructor (Commercial Construction) Job at KODIAK Construction Recruiting & Staffing

PlumberPipe Fitter Instructor (Commercial Construction) Location: Largo, FL. Pay: $75,000 $110,000 per year (based on experience) Full-Time | On-Site Build the Future. Teach Excellence. Leave Your Legacy. Are you an experienced commercial plumber or pipe...

STNDRD

Writer (mindset curriculum) Job at STNDRD

Company Description STNDRD is a pioneering fitness community led by 6x Mr. Olympia Champion Chris Bumstead, focused on elevating fitness beyond the gym. With a mission to cultivate discipline, hard work, and consistency, STNDRD empowers individuals to achieve personal...

Rehab Without Walls® Neuro Rehabilitation

Occupational Therapist Job at Rehab Without Walls® Neuro Rehabilitation

 ...collaborative and passionate team of dynamic therapists Make a real impact in a rewarding...  ...: Minimum of a bachelors degree in Occupational Therapy from a college or university...  ...in the home, community, workplace, or school, Rehab Without Walls promotes greater health... 

Domino's Franchise

Customer Service Rep - 6920 Delta Dr Job at Domino's Franchise

 ...you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways...