Job Description

The Telecommunications Specialist will provide corporate level IT Communications support for all aspects of leased services such as legacy phone lines, voice and data circuits, satellite, internet and television billing accounts. This role requires a highly motivated individual, capable of working independent of direct supervision. This position will maintain the company’s databases of telecommunication billing accounts and keep all applicable company personnel and third-party associates informed of any changes. In addition to billing account databases, this position analyzes billing accounts to ensure accuracy and budgetary confines. Other responsibilities include, but are not limited to:

• Manage daily billing consolidation activity from outside vendors.
• Process telecommunication invoices through company Oracle R12 system.
• Reconcile Telecom Department Visa credit card transactions.
• Maintain Telecom Databases (MS Access) and provide data to internal and external requestors.
• Process payment requests as needed for various telecommunications purposes.
• Run various telecommunications billing and accounting reports as needed.
• Provide backup support for telecommunication service outages, requesting repairs through the various carriers and service suppliers.
• Assist the wireless group in providing timely responses to customer work order requests, such as equipment information inquiries and orders.

Qualifications

The successful candidate will meet the following qualifications:

• College credits or degree is a plus.
• Knowledge of basic accounting principles, and 2 years of experience in accounts payable responsibilities.
• Customer service orientation for working effectively with internal and external telecommunications customers.
• Excellent computer skills, including Microsoft Office applications (Excel, Word, Access, Outlook, PowerPoint), Adobe Acrobat, Google Chrome, Oracle, Remedy.
• Communication skills (written and spoken) with ability to work with all levels (management, professional, technical) of people.
• Ability to work independently without supervision.
• Excellent organizational skills.
• Skilled in prioritizing tasks.

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