Job Description

echnical Writer – 12-Month Project (Onsite)

Location: Lawrenceville, GA

Start Date: ASAP

Schedule: Monday–Friday, 8am–5pm (Onsite)

Duration: 12-month project

We’re seeking an experienced Technical Writer to support a large enterprise IT organization on a full-time, onsite basis. This role is ideal for someone who excels at translating complex technical concepts into clear, user-friendly documentation for both technical and non-technical audiences.

You’ll partner closely with IT leadership, engineers, developers, and business stakeholders to produce high-quality documentation that supports systems, processes, hardware, software, and user procedures.

Responsibilities

Strategy & Planning

• Work with department leaders and end users to define documentation needs for hardware, software, and business processes.
• Analyze project requirements to determine required document types.
• Gather and interpret technical information from system and development teams.

Content Development & Delivery

• Plan, write, edit, and produce a wide range of documents including user guides, manuals, technical specifications, training materials, and policy documentation.
• Maintain accuracy and consistency across all documentation.
• Edit contributions from various IT team members to create unified and professional deliverables.
• Ensure documentation aligns with organizational standards and meets audience needs.
• Create visuals (diagrams, charts, graphics) to enhance comprehension.

Preferred Skills

• 4+ years of technical writing experience
• Experience documenting IT systems, software, and processes
• Proficiency in Microsoft Word, Excel, PowerPoint, Publisher, and general desktop publishing
• Strong attention to detail and excellent written communication skills
• Ability to translate complex technical concepts into user-friendly language
• Strong interviewing, research, and information-gathering skills
• Highly organized, self-directed, and capable of meeting deadlines

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