Talent Operations Manager Job at Buildforce, Phoenix, AZ

OWo4d0IxcW9CNUczYzRZbmhnV1hqaVE0NlE9PQ==
  • Buildforce
  • Phoenix, AZ

Job Description

This role has three components of compensation:

  • Base Salary: $70,000 - $85,000 (depending on experience)
  • Quarterly Bonus / Commission
  • Buildforce Equity Package

Responsibilities:

  • Collaborate with your team to achieve monthly placement goals with quality and retention in mind.
  • Use exceptional follow-up and time management skills to cultivate relationships with tradespeople and your peers.
  • Introduce Buildforce to new tradesmen and educate them on how to use the Buildforce mobile app.
  • Conduct routine interviews of tradesmen, assessing for trade skills and soft skills
  • Provide a “white-glove” experience for priority placements for high-profile and new customers.
  • Build intuitive knowledge of our tradesmen to make strong judgment calls on candidate quality and pay scales.
  • Navigate all of the Employer-level and Project-level contingencies.
  • Providing delightful customer experience through inbound emails, text messages, chats, and phone calls.
  • Listen to concerns, resolve problems, and offer the best recommendations to our pros utilizing the Buildforce App.
  • Maintaining records and documentation through data entry, collection, and validation.
  • Providing feedback on process improvement opportunities and contributing to projects as assigned.
  • All other duties as assigned.

Skills & Qualifications:

  • 3+ years of experience in recruiting, sales, marketing, or related work experience.
  • Proven success with self-direction and the ability to work independently and with a cross-functional team.
  • Proficient at navigating multiple apps at a time. Experience in technology platforms such as Front, Aircall, Indeed, and Slack.
  • Detail-oriented with excellent communication skills in writing, in person, or by phone.
  • Creative problem solver who thinks on their toes and can make informed decisions quickly.
  • Own a smartphone and have access to a reliable internet connection.
  • Bi-lingual in Spanish & English.
  • Bonus points: Being an Electrician, Knowing Electrical Work, Construction Tech, Construction
  • Able to work flexible hours for changing business needs, including occasional weekends. Most of our team's action occurs between 7 am and 7 pm, Monday through Friday. 

Benefits & Perks:

  • Flexible Scheduling 
  • Hybrid (Working from Atlanta Office and Home)
  • Time Off & Holidays
  • Parental Leave Policy
  • 401(k) Plan
  • Healthcare - Medical, Dental & Vision
  • 360 Annual Peer Reviews with Opportunities for Growth

Job Tags

Holiday work, Work experience placement, Flexible hours, Monday to Friday,

Similar Jobs

NFM Lending

Mortgage Loan Officer Job at NFM Lending

 ...environment. Essential Job Functions: Specific tasks will include, but are not limited to, the following: Maintain an active Mortgage Loan Originator License. Production at or above minimum level of: o Full-time Loan Originator- $1,750,000 in closed loan... 

Window Cowboy LLC

Window Cleaning Technician Job at Window Cowboy LLC

 ...Window Cleaning Technician Window Cowboy Location: Mooresville, NC & Surrounding Areas Job Type: Full-Time Window Cowboy is looking for a reliable, detail-oriented Window Cleaning Technician to join our growing team. We are a residential-heavy business... 

Pandora

Analyst, Carrier Job at Pandora

 ...B2B Carrier Analyst, Pandora NAM Do you want to be a part of the worlds leading jewelery company while putting your experience in Internal Communication into use? If yes, then we might have an exciting opportunity for you! You will be part of an exciting business... 

Spencer Ogden

Training Coordinator Job at Spencer Ogden

Training CoordinatorAbout the jobNutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future , is the reason we come to work each day. We're guided by our culture of care and... 

Eastern Industrial Supplies, Inc.

Outside Sales Representative Job at Eastern Industrial Supplies, Inc.

 ...Outside Sales Representative - Wholesale Industrial Distribution North Alabama - Huntsville region Forge Strong Customer Connections: Develop and nurture robust relationships with both existing and potential customers by actively listening to their needs and providing...