Talent Operations Manager Job at Buildforce, Phoenix, AZ

OWo4d0IxcW9CNUczYzRZbmhnV1hqaVE0NlE9PQ==
  • Buildforce
  • Phoenix, AZ

Job Description

This role has three components of compensation:

  • Base Salary: $70,000 - $85,000 (depending on experience)
  • Quarterly Bonus / Commission
  • Buildforce Equity Package

Responsibilities:

  • Collaborate with your team to achieve monthly placement goals with quality and retention in mind.
  • Use exceptional follow-up and time management skills to cultivate relationships with tradespeople and your peers.
  • Introduce Buildforce to new tradesmen and educate them on how to use the Buildforce mobile app.
  • Conduct routine interviews of tradesmen, assessing for trade skills and soft skills
  • Provide a “white-glove” experience for priority placements for high-profile and new customers.
  • Build intuitive knowledge of our tradesmen to make strong judgment calls on candidate quality and pay scales.
  • Navigate all of the Employer-level and Project-level contingencies.
  • Providing delightful customer experience through inbound emails, text messages, chats, and phone calls.
  • Listen to concerns, resolve problems, and offer the best recommendations to our pros utilizing the Buildforce App.
  • Maintaining records and documentation through data entry, collection, and validation.
  • Providing feedback on process improvement opportunities and contributing to projects as assigned.
  • All other duties as assigned.

Skills & Qualifications:

  • 3+ years of experience in recruiting, sales, marketing, or related work experience.
  • Proven success with self-direction and the ability to work independently and with a cross-functional team.
  • Proficient at navigating multiple apps at a time. Experience in technology platforms such as Front, Aircall, Indeed, and Slack.
  • Detail-oriented with excellent communication skills in writing, in person, or by phone.
  • Creative problem solver who thinks on their toes and can make informed decisions quickly.
  • Own a smartphone and have access to a reliable internet connection.
  • Bi-lingual in Spanish & English.
  • Bonus points: Being an Electrician, Knowing Electrical Work, Construction Tech, Construction
  • Able to work flexible hours for changing business needs, including occasional weekends. Most of our team's action occurs between 7 am and 7 pm, Monday through Friday. 

Benefits & Perks:

  • Flexible Scheduling 
  • Hybrid (Working from Atlanta Office and Home)
  • Time Off & Holidays
  • Parental Leave Policy
  • 401(k) Plan
  • Healthcare - Medical, Dental & Vision
  • 360 Annual Peer Reviews with Opportunities for Growth

Job Tags

Holiday work, Work experience placement, Flexible hours, Monday to Friday,

Similar Jobs

Universal Builders Supply

Structural Engineer Job at Universal Builders Supply

 ...Position: Structural Engineer / Professional Engineer We are one of the largest scaffolding, hoisting, access, safety, and protection companies in New York and are looking for skilled individuals to join our team who are knowledgeable, innovative, and ambitious. Our... 

Old Town Design Group

Construction Assistant Job at Old Town Design Group

OLD TOWN DESIGN GROUP CONSTRUCTION ASSISTANT JOB DESCRIPTION Old Town Design Group is seeking a Construction Assistant to join our team in Carmel, IN. We are a dynamic and growing custom home builder, known for developing outstanding locations with timeless home ...

VonKohn Search Group

Pharmaceutical Sales Representative Job at VonKohn Search Group

 ...Great opportunity to break into pharmaceutical sales - my client is looking for candidates with...  ...points. ESSENTIAL FUNCTIONS : Represents company in a professional manner at...  ...relevant field or equivalent sales experience Experience: ~2+ years of outside... 

Akkodis

Electrical Design Engineer Job at Akkodis

 ...Akkodis is recruiting for an electrical design engineer for a client in the Overland Park, Kansas area. This is a remote direct hire position with a pay rate of $80K annually to $120K annually depending on education, experience and location. As an Electrical Engineer... 

Pop-Up Talent

Chief Estimator Job at Pop-Up Talent

 ...first work culture built on integrity and excellence We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities. req25-00936...