Talent Operations Manager Job at Buildforce, Phoenix, AZ

OWo4d0IxcW9CNUczYzRZbmhnV1hqaVE0NlE9PQ==
  • Buildforce
  • Phoenix, AZ

Job Description

This role has three components of compensation:

  • Base Salary: $70,000 - $85,000 (depending on experience)
  • Quarterly Bonus / Commission
  • Buildforce Equity Package

Responsibilities:

  • Collaborate with your team to achieve monthly placement goals with quality and retention in mind.
  • Use exceptional follow-up and time management skills to cultivate relationships with tradespeople and your peers.
  • Introduce Buildforce to new tradesmen and educate them on how to use the Buildforce mobile app.
  • Conduct routine interviews of tradesmen, assessing for trade skills and soft skills
  • Provide a “white-glove” experience for priority placements for high-profile and new customers.
  • Build intuitive knowledge of our tradesmen to make strong judgment calls on candidate quality and pay scales.
  • Navigate all of the Employer-level and Project-level contingencies.
  • Providing delightful customer experience through inbound emails, text messages, chats, and phone calls.
  • Listen to concerns, resolve problems, and offer the best recommendations to our pros utilizing the Buildforce App.
  • Maintaining records and documentation through data entry, collection, and validation.
  • Providing feedback on process improvement opportunities and contributing to projects as assigned.
  • All other duties as assigned.

Skills & Qualifications:

  • 3+ years of experience in recruiting, sales, marketing, or related work experience.
  • Proven success with self-direction and the ability to work independently and with a cross-functional team.
  • Proficient at navigating multiple apps at a time. Experience in technology platforms such as Front, Aircall, Indeed, and Slack.
  • Detail-oriented with excellent communication skills in writing, in person, or by phone.
  • Creative problem solver who thinks on their toes and can make informed decisions quickly.
  • Own a smartphone and have access to a reliable internet connection.
  • Bi-lingual in Spanish & English.
  • Bonus points: Being an Electrician, Knowing Electrical Work, Construction Tech, Construction
  • Able to work flexible hours for changing business needs, including occasional weekends. Most of our team's action occurs between 7 am and 7 pm, Monday through Friday. 

Benefits & Perks:

  • Flexible Scheduling 
  • Hybrid (Working from Atlanta Office and Home)
  • Time Off & Holidays
  • Parental Leave Policy
  • 401(k) Plan
  • Healthcare - Medical, Dental & Vision
  • 360 Annual Peer Reviews with Opportunities for Growth

Job Tags

Holiday work, Work experience placement, Flexible hours, Monday to Friday,

Similar Jobs

Joon Loloi

Furniture Design Internship (Summer 2026) Job at Joon Loloi

 ...destination delivering an insider's perspective on home furnishings. Our online selection of furniture, rugs, lighting, and dcor is a...  ...We are seeking talented and enthusiastic candidates for our Summer 2026 Furniture Design Internship Program with Joon Loloi . As... 

Alvah Contracting LLC

Project Manager Job at Alvah Contracting LLC

 ...Job Summary : Project Managers will be responsible for overseeing, supervising and coordinating the management of Overhead and Underground Electrical Distribution projects. Duties and Responsibilities Create and execute project work plans and revises as... 

Bestinfo Systems LLC

Palliative Care Physician Job at Bestinfo Systems LLC

 ...Our client is seeking a full-time Lead Palliative Care Physician to join their team. This physician will be a specialist in the community and care for patients with chronic kidney disease, end stage renal disease, and other polychronic conditions. The Lead... 

Taglio Montgomery

Part-time Server/Bartender Job at Taglio Montgomery

 ...knowledge of all Taglio offerings including food, wine, spirits and beers. Servers must also know all potential allergens, gluten free, vegan and vegetarian options. This knowledge is necessary to guide our guests through the Perfect Check, which serves as a blueprint for... 

Excelon Solutions

Google Workspace Engineer Job at Excelon Solutions

 ...Key Skills required for this role: Google Workspace administration (user lifecycle, groups, app settings) Microsoft 365 to Google Workspace migration experience Familiarity with ITSM tools (preferably ServiceNow) Scripting for automation (JavaScript, Python,...