Talent Operations Manager Job at Buildforce, Phoenix, AZ

OWo4d0IxcW9CNUczYzRZbmhnV1hqaVE0NlE9PQ==
  • Buildforce
  • Phoenix, AZ

Job Description

This role has three components of compensation:

  • Base Salary: $70,000 - $85,000 (depending on experience)
  • Quarterly Bonus / Commission
  • Buildforce Equity Package

Responsibilities:

  • Collaborate with your team to achieve monthly placement goals with quality and retention in mind.
  • Use exceptional follow-up and time management skills to cultivate relationships with tradespeople and your peers.
  • Introduce Buildforce to new tradesmen and educate them on how to use the Buildforce mobile app.
  • Conduct routine interviews of tradesmen, assessing for trade skills and soft skills
  • Provide a “white-glove” experience for priority placements for high-profile and new customers.
  • Build intuitive knowledge of our tradesmen to make strong judgment calls on candidate quality and pay scales.
  • Navigate all of the Employer-level and Project-level contingencies.
  • Providing delightful customer experience through inbound emails, text messages, chats, and phone calls.
  • Listen to concerns, resolve problems, and offer the best recommendations to our pros utilizing the Buildforce App.
  • Maintaining records and documentation through data entry, collection, and validation.
  • Providing feedback on process improvement opportunities and contributing to projects as assigned.
  • All other duties as assigned.

Skills & Qualifications:

  • 3+ years of experience in recruiting, sales, marketing, or related work experience.
  • Proven success with self-direction and the ability to work independently and with a cross-functional team.
  • Proficient at navigating multiple apps at a time. Experience in technology platforms such as Front, Aircall, Indeed, and Slack.
  • Detail-oriented with excellent communication skills in writing, in person, or by phone.
  • Creative problem solver who thinks on their toes and can make informed decisions quickly.
  • Own a smartphone and have access to a reliable internet connection.
  • Bi-lingual in Spanish & English.
  • Bonus points: Being an Electrician, Knowing Electrical Work, Construction Tech, Construction
  • Able to work flexible hours for changing business needs, including occasional weekends. Most of our team's action occurs between 7 am and 7 pm, Monday through Friday. 

Benefits & Perks:

  • Flexible Scheduling 
  • Hybrid (Working from Atlanta Office and Home)
  • Time Off & Holidays
  • Parental Leave Policy
  • 401(k) Plan
  • Healthcare - Medical, Dental & Vision
  • 360 Annual Peer Reviews with Opportunities for Growth

Job Tags

Holiday work, Work experience placement, Flexible hours, Monday to Friday,

Similar Jobs

Patterson Companies

Transportation Claims & Carrier Qualifications Specialist Job at Patterson Companies

 ...distribution locations. Role Description This is a full-time, on-site role located in Plant City, FL, for a Transportation Claims & Carrier Qualifications Specialist that plays a critical role in protecting Patterson Companies from operational, financial, and... 

Trilyon, Inc.

Corporate Real Estate Manager Job at Trilyon, Inc.

 ...Seattle, Washington Duration: 7+ months Overall Responsibilities: ~ Education: A Bachelor's degree in related fields - Real Estate, project management, communication, and change management. Key skills include organization and planning, strategic thinking, strong... 

BJ's Wholesale Club

IT Solution Architect - Blue Yonder WMS & Labor Management Job at BJ's Wholesale Club

 ...IT Solution Architect Blue Yonder WMS & Labor Management One of the fastest growing retailers in the nation, BJs Wholesale Club is adding to its dynamic team of IT solution professionals to support and evolve our supply chain technology platforms. We are seeking a... 

Russell Tobin

Entry Level Operations specialist (Recent Grads can apply) Job at Russell Tobin

 ...process. This team supports institutional clients including asset managers, hedge funds, corporations, and private equity firms,...  ...engagement with clients and sales teams. Meet strict service level expectations and market-driven deadlines, ensuring timely execution... 

CHOC Children's

Pediatric CVICU Physician Job at CHOC Children's

 ...CHOC Specialists is a private pediatric subspecialty group with 26 pediatric subspecialties. The group practices at Children's Hospital...  ...brings advanced treatment to pediatric patients. Critical Care Physician-CVICU RCHOC Specialists is seeking a full-time Pediatric...