Talent Operations Manager Job at Buildforce, Phoenix, AZ

OWo4d0IxcW9CNUczYzRZbmhnV1hqaVE0NlE9PQ==
  • Buildforce
  • Phoenix, AZ

Job Description

This role has three components of compensation:

  • Base Salary: $70,000 - $85,000 (depending on experience)
  • Quarterly Bonus / Commission
  • Buildforce Equity Package

Responsibilities:

  • Collaborate with your team to achieve monthly placement goals with quality and retention in mind.
  • Use exceptional follow-up and time management skills to cultivate relationships with tradespeople and your peers.
  • Introduce Buildforce to new tradesmen and educate them on how to use the Buildforce mobile app.
  • Conduct routine interviews of tradesmen, assessing for trade skills and soft skills
  • Provide a “white-glove” experience for priority placements for high-profile and new customers.
  • Build intuitive knowledge of our tradesmen to make strong judgment calls on candidate quality and pay scales.
  • Navigate all of the Employer-level and Project-level contingencies.
  • Providing delightful customer experience through inbound emails, text messages, chats, and phone calls.
  • Listen to concerns, resolve problems, and offer the best recommendations to our pros utilizing the Buildforce App.
  • Maintaining records and documentation through data entry, collection, and validation.
  • Providing feedback on process improvement opportunities and contributing to projects as assigned.
  • All other duties as assigned.

Skills & Qualifications:

  • 3+ years of experience in recruiting, sales, marketing, or related work experience.
  • Proven success with self-direction and the ability to work independently and with a cross-functional team.
  • Proficient at navigating multiple apps at a time. Experience in technology platforms such as Front, Aircall, Indeed, and Slack.
  • Detail-oriented with excellent communication skills in writing, in person, or by phone.
  • Creative problem solver who thinks on their toes and can make informed decisions quickly.
  • Own a smartphone and have access to a reliable internet connection.
  • Bi-lingual in Spanish & English.
  • Bonus points: Being an Electrician, Knowing Electrical Work, Construction Tech, Construction
  • Able to work flexible hours for changing business needs, including occasional weekends. Most of our team's action occurs between 7 am and 7 pm, Monday through Friday. 

Benefits & Perks:

  • Flexible Scheduling 
  • Hybrid (Working from Atlanta Office and Home)
  • Time Off & Holidays
  • Parental Leave Policy
  • 401(k) Plan
  • Healthcare - Medical, Dental & Vision
  • 360 Annual Peer Reviews with Opportunities for Growth

Job Tags

Holiday work, Work experience placement, Flexible hours, Monday to Friday,

Similar Jobs

Taylor Ryan Executive Search Partners

Construction Manager, Commercial Real Estate Job at Taylor Ryan Executive Search Partners

 ...Charlotte. Additional assignments may include Greensboro and Raleigh. Assists leasing and asset management team in budgeting projects for new and existing tenants Responsible for all aspects of the lease work letter including special provisions and schedule commitments as... 

Global Connect Technologies

Functional Safety Engineer Job at Global Connect Technologies

 ...Job Title: Functional Safety Engineer (FSE) Location: Plymouth, MI Duration: Long Term Key Responsibilities: Develop and maintain functional safety processes in alignment with ISO 26262, primarily within the systems domain. Perform Hazard Analysis and Risk... 

Red Oak Technologies

Networking Engineer (Media) Job at Red Oak Technologies

 ...NETWORK ENGINEER (for TV/Entertainment industry) Culver City, CA (HYBRID) Summary: Seeking a highly skilled and motivated Media Networking Engineer (Contractor) to join our Content Engineering team. This is a unique opportunity to play a critical role in optimizing... 

JD Finish Line

Junior Planner Job at JD Finish Line

The Junior Merchandise Planner holds responsibility for assisting with the development and execution of the product plans from merchandise planning through the merchandise allocation stage. This role is a starting point on the planning team, inclusive of a development ...

Sky Land and Ocean Travel

Remote Entry-Level Hotel Coordinator Job at Sky Land and Ocean Travel

 ...seeking a detail-oriented and customer-focused Entry-Level Hotel Coordinator to assist with booking accommodations and managing hotel...  ...communication skills, and are passionate about hospitality and travel. You will support clients in selecting the right lodging based...