Talent Operations Manager Job at Buildforce, Phoenix, AZ

OWo4d0IxcW9CNUczYzRZbmhnV1hqaVE0NlE9PQ==
  • Buildforce
  • Phoenix, AZ

Job Description

This role has three components of compensation:

  • Base Salary: $70,000 - $85,000 (depending on experience)
  • Quarterly Bonus / Commission
  • Buildforce Equity Package

Responsibilities:

  • Collaborate with your team to achieve monthly placement goals with quality and retention in mind.
  • Use exceptional follow-up and time management skills to cultivate relationships with tradespeople and your peers.
  • Introduce Buildforce to new tradesmen and educate them on how to use the Buildforce mobile app.
  • Conduct routine interviews of tradesmen, assessing for trade skills and soft skills
  • Provide a “white-glove” experience for priority placements for high-profile and new customers.
  • Build intuitive knowledge of our tradesmen to make strong judgment calls on candidate quality and pay scales.
  • Navigate all of the Employer-level and Project-level contingencies.
  • Providing delightful customer experience through inbound emails, text messages, chats, and phone calls.
  • Listen to concerns, resolve problems, and offer the best recommendations to our pros utilizing the Buildforce App.
  • Maintaining records and documentation through data entry, collection, and validation.
  • Providing feedback on process improvement opportunities and contributing to projects as assigned.
  • All other duties as assigned.

Skills & Qualifications:

  • 3+ years of experience in recruiting, sales, marketing, or related work experience.
  • Proven success with self-direction and the ability to work independently and with a cross-functional team.
  • Proficient at navigating multiple apps at a time. Experience in technology platforms such as Front, Aircall, Indeed, and Slack.
  • Detail-oriented with excellent communication skills in writing, in person, or by phone.
  • Creative problem solver who thinks on their toes and can make informed decisions quickly.
  • Own a smartphone and have access to a reliable internet connection.
  • Bi-lingual in Spanish & English.
  • Bonus points: Being an Electrician, Knowing Electrical Work, Construction Tech, Construction
  • Able to work flexible hours for changing business needs, including occasional weekends. Most of our team's action occurs between 7 am and 7 pm, Monday through Friday. 

Benefits & Perks:

  • Flexible Scheduling 
  • Hybrid (Working from Atlanta Office and Home)
  • Time Off & Holidays
  • Parental Leave Policy
  • 401(k) Plan
  • Healthcare - Medical, Dental & Vision
  • 360 Annual Peer Reviews with Opportunities for Growth

Job Tags

Holiday work, Work experience placement, Flexible hours, Monday to Friday,

Similar Jobs

Pragmatic

Regulatory Affairs Manager Job at Pragmatic

 ...&##128188; Medical Device Company Commercial Stage Were seeking a Regulatory Affairs Manager to support U.S. and international regulatory activities as the company moves through commercialization and prepares for global expansion . This position... 

Achieve Test Prep

Virtual Assistant - Remote Job at Achieve Test Prep

 ...education more accessible and affordable for working adults. Achieve offers live, online...  ...schedules that empower non-traditional college students to test out of college credits and earn...  ...WORK: Enjoy the freedom of working from home, anywhere in the world. GROWTH-... 

Rutland Regional Medical Center

Registered Nurse (RN) - Psychiatric Services Job at Rutland Regional Medical Center

 ...The RN advocates and utilizes the nursing process in the care of all age populations along the health continuum. The nursing process includes assessment, diagnosis, planning, implementation and evaluation derived from scientific, evidence-based knowledge. The RN partners... 

Calculated Hire

Project Manager Job at Calculated Hire

 ...Project Manager - Complex Cross-Functional Projects (2 Roles) HYBRID- 3 days in office Position Overview We are seeking two experienced...  ...and operations Identify root causes of operational pain points and inefficiencies Evaluate and prioritize opportunities... 

Columbus Brewing Company

Beer Hall Host Job at Columbus Brewing Company

 ...As a Host, you'll play a pivotal role in creating a warm and inviting atmosphere for our guests at our Beer Hall. You'll have the chance to be the first point of contact, setting the tone for their experience with us. Hosting: Greet guests with genuine warmth and...