Talent Operations Manager Job at Buildforce, Phoenix, AZ

OWo4d0IxcW9CNUczYzRZbmhnV1hqaVE0NlE9PQ==
  • Buildforce
  • Phoenix, AZ

Job Description

This role has three components of compensation:

  • Base Salary: $70,000 - $85,000 (depending on experience)
  • Quarterly Bonus / Commission
  • Buildforce Equity Package

Responsibilities:

  • Collaborate with your team to achieve monthly placement goals with quality and retention in mind.
  • Use exceptional follow-up and time management skills to cultivate relationships with tradespeople and your peers.
  • Introduce Buildforce to new tradesmen and educate them on how to use the Buildforce mobile app.
  • Conduct routine interviews of tradesmen, assessing for trade skills and soft skills
  • Provide a “white-glove” experience for priority placements for high-profile and new customers.
  • Build intuitive knowledge of our tradesmen to make strong judgment calls on candidate quality and pay scales.
  • Navigate all of the Employer-level and Project-level contingencies.
  • Providing delightful customer experience through inbound emails, text messages, chats, and phone calls.
  • Listen to concerns, resolve problems, and offer the best recommendations to our pros utilizing the Buildforce App.
  • Maintaining records and documentation through data entry, collection, and validation.
  • Providing feedback on process improvement opportunities and contributing to projects as assigned.
  • All other duties as assigned.

Skills & Qualifications:

  • 3+ years of experience in recruiting, sales, marketing, or related work experience.
  • Proven success with self-direction and the ability to work independently and with a cross-functional team.
  • Proficient at navigating multiple apps at a time. Experience in technology platforms such as Front, Aircall, Indeed, and Slack.
  • Detail-oriented with excellent communication skills in writing, in person, or by phone.
  • Creative problem solver who thinks on their toes and can make informed decisions quickly.
  • Own a smartphone and have access to a reliable internet connection.
  • Bi-lingual in Spanish & English.
  • Bonus points: Being an Electrician, Knowing Electrical Work, Construction Tech, Construction
  • Able to work flexible hours for changing business needs, including occasional weekends. Most of our team's action occurs between 7 am and 7 pm, Monday through Friday. 

Benefits & Perks:

  • Flexible Scheduling 
  • Hybrid (Working from Atlanta Office and Home)
  • Time Off & Holidays
  • Parental Leave Policy
  • 401(k) Plan
  • Healthcare - Medical, Dental & Vision
  • 360 Annual Peer Reviews with Opportunities for Growth

Job Tags

Holiday work, Work experience placement, Flexible hours, Monday to Friday,

Similar Jobs

VitalCore Health Strategies

Mental Health Coordinator Job at VitalCore Health Strategies

VitalCore Health Strategies (VCHS), an industry leader in Correctional Health Care has an opening for a Full-Time Mental Health Coordinator at MCI-Shirley in Shirley, MA ! Start A New Career with VitalCore Health Strategies! Wages are competitive and based...

Relay Resources

Accommodation and Inclusion Specialist Job at Relay Resources

 ...Opportunity Employer that strives to create a diverse workforce and an inclusive culture and believes each employee makes a significant...  ...whenever necessary to ensure the success of our endeavors. Disabled people / people with disabilities and neurodivergent people... 

Intermountain Health

Rotor Wing Pilot in Command at Intermountain Health Job at Intermountain Health

 ...requisition id R143641 Job Description: The Rotor Wing Pilot is responsible for safe and effective aircraft operations using...  ...area of assignment. Skills Aircraft Operations Flight testing Flight Operations Helicopter Operations Instrument Flight... 

SilverOnyx

Ecommerce Product Listing Manager Job at SilverOnyx

 ...profits you generate. Were looking for someone tactical that wants to learn new marketing skills as they optimize a portfolio of our products on Amazon. This person will report directly to the VP of Marketing and work closely with the founders of the company. In this role... 

American Veterinary Group (AVG)

Veterinary Practice Manager Job at American Veterinary Group (AVG)

 ...Department: General Practice Hospitals Location: Baytree Animal Hospital Description...  ...We are seeking a dynamic Practice Manager to join our hospital team! About the...  ...years experience in a supervisory role Veterinary practice management experience preferred...