Talent Operations Manager Job at Buildforce, Phoenix, AZ

OWo4d0IxcW9CNUczYzRZbmhnV1hqaVE0NlE9PQ==
  • Buildforce
  • Phoenix, AZ

Job Description

This role has three components of compensation:

  • Base Salary: $70,000 - $85,000 (depending on experience)
  • Quarterly Bonus / Commission
  • Buildforce Equity Package

Responsibilities:

  • Collaborate with your team to achieve monthly placement goals with quality and retention in mind.
  • Use exceptional follow-up and time management skills to cultivate relationships with tradespeople and your peers.
  • Introduce Buildforce to new tradesmen and educate them on how to use the Buildforce mobile app.
  • Conduct routine interviews of tradesmen, assessing for trade skills and soft skills
  • Provide a “white-glove” experience for priority placements for high-profile and new customers.
  • Build intuitive knowledge of our tradesmen to make strong judgment calls on candidate quality and pay scales.
  • Navigate all of the Employer-level and Project-level contingencies.
  • Providing delightful customer experience through inbound emails, text messages, chats, and phone calls.
  • Listen to concerns, resolve problems, and offer the best recommendations to our pros utilizing the Buildforce App.
  • Maintaining records and documentation through data entry, collection, and validation.
  • Providing feedback on process improvement opportunities and contributing to projects as assigned.
  • All other duties as assigned.

Skills & Qualifications:

  • 3+ years of experience in recruiting, sales, marketing, or related work experience.
  • Proven success with self-direction and the ability to work independently and with a cross-functional team.
  • Proficient at navigating multiple apps at a time. Experience in technology platforms such as Front, Aircall, Indeed, and Slack.
  • Detail-oriented with excellent communication skills in writing, in person, or by phone.
  • Creative problem solver who thinks on their toes and can make informed decisions quickly.
  • Own a smartphone and have access to a reliable internet connection.
  • Bi-lingual in Spanish & English.
  • Bonus points: Being an Electrician, Knowing Electrical Work, Construction Tech, Construction
  • Able to work flexible hours for changing business needs, including occasional weekends. Most of our team's action occurs between 7 am and 7 pm, Monday through Friday. 

Benefits & Perks:

  • Flexible Scheduling 
  • Hybrid (Working from Atlanta Office and Home)
  • Time Off & Holidays
  • Parental Leave Policy
  • 401(k) Plan
  • Healthcare - Medical, Dental & Vision
  • 360 Annual Peer Reviews with Opportunities for Growth

Job Tags

Holiday work, Work experience placement, Flexible hours, Monday to Friday,

Similar Jobs

Myers & Sons Construction

Project Health Safety Environment Manager Job at Myers & Sons Construction

 ...We are looking for a dedicated and knowledgeable Project Safety Manager to join our team on our 105 Express Lanes CMGC project in Norwalk, CA. This project is a multi-year project that will widen the 105 freeway from the 405 to the 605. This widening will increase... 

Fresh Baguette

Retail Baker Job at Fresh Baguette

 ...the DMV area. We haveexpanded to eight retail locations, two production bakeries, and a thriving wholesale business. We serve coffee shops, restaurants, hotels, and grocery stores with fresh products every day, 365 days a year. Our mission is to offer our customers... 

FOX Rehabilitation

Occupational Therapist Job at FOX Rehabilitation

 ...Our team is growing, and were looking for a top-caliber Occupational Therapist to join us in Falmouth and surrounding locations in Massachusetts...  ...for all employees. In Massachusetts, the standard base pay range for a Full-Time role is $70,000 - $105,000 annually... 

Prairie Consulting Services

Security Project Manager Job at Prairie Consulting Services

Project Manager Cybersecurity / Technology Risk (Contract) Chicago, IL | Hybrid Were hiring a Cybersecurity-focused Project Manager for a contract role with our direct client in Chicago. What youll do: Lead cybersecurity and technology risk initiatives...

EPM Scientific

Manager, Quality Assurance Job at EPM Scientific

 ...Title: Manager, Quality Assurance Location: Springfield, MO (On-site) Summary: The Quality Assurance Manager is responsible for oversight of conditions and activities in API manufacturing areas to ensure continual compliance with cGMP standards. This position...