Talent Operations Manager Job at Buildforce, Phoenix, AZ

OWo4d0IxcW9CNUczYzRZbmhnV1hqaVE0NlE9PQ==
  • Buildforce
  • Phoenix, AZ

Job Description

This role has three components of compensation:

  • Base Salary: $70,000 - $85,000 (depending on experience)
  • Quarterly Bonus / Commission
  • Buildforce Equity Package

Responsibilities:

  • Collaborate with your team to achieve monthly placement goals with quality and retention in mind.
  • Use exceptional follow-up and time management skills to cultivate relationships with tradespeople and your peers.
  • Introduce Buildforce to new tradesmen and educate them on how to use the Buildforce mobile app.
  • Conduct routine interviews of tradesmen, assessing for trade skills and soft skills
  • Provide a “white-glove” experience for priority placements for high-profile and new customers.
  • Build intuitive knowledge of our tradesmen to make strong judgment calls on candidate quality and pay scales.
  • Navigate all of the Employer-level and Project-level contingencies.
  • Providing delightful customer experience through inbound emails, text messages, chats, and phone calls.
  • Listen to concerns, resolve problems, and offer the best recommendations to our pros utilizing the Buildforce App.
  • Maintaining records and documentation through data entry, collection, and validation.
  • Providing feedback on process improvement opportunities and contributing to projects as assigned.
  • All other duties as assigned.

Skills & Qualifications:

  • 3+ years of experience in recruiting, sales, marketing, or related work experience.
  • Proven success with self-direction and the ability to work independently and with a cross-functional team.
  • Proficient at navigating multiple apps at a time. Experience in technology platforms such as Front, Aircall, Indeed, and Slack.
  • Detail-oriented with excellent communication skills in writing, in person, or by phone.
  • Creative problem solver who thinks on their toes and can make informed decisions quickly.
  • Own a smartphone and have access to a reliable internet connection.
  • Bi-lingual in Spanish & English.
  • Bonus points: Being an Electrician, Knowing Electrical Work, Construction Tech, Construction
  • Able to work flexible hours for changing business needs, including occasional weekends. Most of our team's action occurs between 7 am and 7 pm, Monday through Friday. 

Benefits & Perks:

  • Flexible Scheduling 
  • Hybrid (Working from Atlanta Office and Home)
  • Time Off & Holidays
  • Parental Leave Policy
  • 401(k) Plan
  • Healthcare - Medical, Dental & Vision
  • 360 Annual Peer Reviews with Opportunities for Growth

Job Tags

Holiday work, Work experience placement, Flexible hours, Monday to Friday,

Similar Jobs

B. Braun US Device Manufacturing LLC

QC Coordinator - 12 Hr. Green Night Shift Job at B. Braun US Device Manufacturing LLC

 ...Braun US Device Manufacturing LLC Job Posting Location: Allentown, Pennsylvania, United States Functional Area: Quality Working Model: Onsite Days of Work: Rotating Shift: 3/4 X 12 Relocation Available: No Requisition ID: 8026 B. Braun Medical... 

HealthyU Clinics

Pain Medicine Physician Job at HealthyU Clinics

 ...healthcare with a focus on improving quality of life. Our Pain Management Physicians play a crucial role in diagnosing, treating, and...  ...pain conditions using a multidisciplinary approach including interventional procedures, neuromodulation, and minimally invasive... 

Hilton

PT Valet Parking Attendant - Hilton Orrington Job at Hilton

 ...A Valet Parking Attendant is responsible for greeting guests and transporting vehicles in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Valet Parking Attendant, you would be responsible... 

Clarity Consultants

Change Management Consultant - Financial Reporting Dashboards Initiative Job at Clarity Consultants

 ...Our client, a global organization, is seeking a seasoned Change Management Consultant to lead the change strategy and execution for a key transformation initiative aimed at modernizing its financial reporting processes. Currently, these processes are highly manual and... 

POP MART

Retail Store Manager Job at POP MART

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting...