Talent Operations Manager Job at Buildforce, Phoenix, AZ

OWo4d0IxcW9CNUczYzRZbmhnV1hqaVE0NlE9PQ==
  • Buildforce
  • Phoenix, AZ

Job Description

This role has three components of compensation:

  • Base Salary: $70,000 - $85,000 (depending on experience)
  • Quarterly Bonus / Commission
  • Buildforce Equity Package

Responsibilities:

  • Collaborate with your team to achieve monthly placement goals with quality and retention in mind.
  • Use exceptional follow-up and time management skills to cultivate relationships with tradespeople and your peers.
  • Introduce Buildforce to new tradesmen and educate them on how to use the Buildforce mobile app.
  • Conduct routine interviews of tradesmen, assessing for trade skills and soft skills
  • Provide a “white-glove” experience for priority placements for high-profile and new customers.
  • Build intuitive knowledge of our tradesmen to make strong judgment calls on candidate quality and pay scales.
  • Navigate all of the Employer-level and Project-level contingencies.
  • Providing delightful customer experience through inbound emails, text messages, chats, and phone calls.
  • Listen to concerns, resolve problems, and offer the best recommendations to our pros utilizing the Buildforce App.
  • Maintaining records and documentation through data entry, collection, and validation.
  • Providing feedback on process improvement opportunities and contributing to projects as assigned.
  • All other duties as assigned.

Skills & Qualifications:

  • 3+ years of experience in recruiting, sales, marketing, or related work experience.
  • Proven success with self-direction and the ability to work independently and with a cross-functional team.
  • Proficient at navigating multiple apps at a time. Experience in technology platforms such as Front, Aircall, Indeed, and Slack.
  • Detail-oriented with excellent communication skills in writing, in person, or by phone.
  • Creative problem solver who thinks on their toes and can make informed decisions quickly.
  • Own a smartphone and have access to a reliable internet connection.
  • Bi-lingual in Spanish & English.
  • Bonus points: Being an Electrician, Knowing Electrical Work, Construction Tech, Construction
  • Able to work flexible hours for changing business needs, including occasional weekends. Most of our team's action occurs between 7 am and 7 pm, Monday through Friday. 

Benefits & Perks:

  • Flexible Scheduling 
  • Hybrid (Working from Atlanta Office and Home)
  • Time Off & Holidays
  • Parental Leave Policy
  • 401(k) Plan
  • Healthcare - Medical, Dental & Vision
  • 360 Annual Peer Reviews with Opportunities for Growth

Job Tags

Holiday work, Work experience placement, Flexible hours, Monday to Friday,

Similar Jobs

Pella Corporation

IT Software Technician Job at Pella Corporation

IT Software Technician Pella, Iowa JOB SUMMARY: As an IT Software Technician with Pella Corporation, youll be responsible for the technical support of end users, first line troubleshooting of issues, and developing and following standard work documents for repeatable...

Holaday-Parks, Inc.

MEP Project Engineer - Anchorage, AK Job at Holaday-Parks, Inc.

 ...on site. Project Engineers support multiple projects when required. Career Path: The Project Engineer position is an entry level position in the Construction Industry. Experienced Project Engineers may have the opportunity to move into Project Manager roles... 

HydroJug

Photographer Job at HydroJug

 ...Photographer (Lifestyle + Studio) Department: Creative / Marketing Location: Ogden, UT (On-Site) Reports To: Director of Marketing Overview HydroJug is seeking a talented Photographer who excels in both lifestyle and studio photography. This role supports... 

The Abbey Company

Portfolio Financial Analyst Job at The Abbey Company

 ...specifically ARGUS Enterprise. The ideal candidate will have strong financial and analytical skills, preferably with prior analyst, broker, or investment experience, and a solid understanding of commercial real estate operations. This is a 5-day, in-office role based... 

El Cortez Hotel & Casino

Security Officer Job at El Cortez Hotel & Casino

 ...the goal of providing excellent customer service to our guests. Pay: $16.00 - $17.00 per hour Job Summary: The Unarmed Security Officer plays a critical role in ensuring the safety and security of guests, staff, and property within the hotel premises. This position...