Talent Operations Manager Job at Buildforce, Phoenix, AZ

OWo4d0IxcW9CNUczYzRZbmhnV1hqaVE0NlE9PQ==
  • Buildforce
  • Phoenix, AZ

Job Description

This role has three components of compensation:

  • Base Salary: $70,000 - $85,000 (depending on experience)
  • Quarterly Bonus / Commission
  • Buildforce Equity Package

Responsibilities:

  • Collaborate with your team to achieve monthly placement goals with quality and retention in mind.
  • Use exceptional follow-up and time management skills to cultivate relationships with tradespeople and your peers.
  • Introduce Buildforce to new tradesmen and educate them on how to use the Buildforce mobile app.
  • Conduct routine interviews of tradesmen, assessing for trade skills and soft skills
  • Provide a “white-glove” experience for priority placements for high-profile and new customers.
  • Build intuitive knowledge of our tradesmen to make strong judgment calls on candidate quality and pay scales.
  • Navigate all of the Employer-level and Project-level contingencies.
  • Providing delightful customer experience through inbound emails, text messages, chats, and phone calls.
  • Listen to concerns, resolve problems, and offer the best recommendations to our pros utilizing the Buildforce App.
  • Maintaining records and documentation through data entry, collection, and validation.
  • Providing feedback on process improvement opportunities and contributing to projects as assigned.
  • All other duties as assigned.

Skills & Qualifications:

  • 3+ years of experience in recruiting, sales, marketing, or related work experience.
  • Proven success with self-direction and the ability to work independently and with a cross-functional team.
  • Proficient at navigating multiple apps at a time. Experience in technology platforms such as Front, Aircall, Indeed, and Slack.
  • Detail-oriented with excellent communication skills in writing, in person, or by phone.
  • Creative problem solver who thinks on their toes and can make informed decisions quickly.
  • Own a smartphone and have access to a reliable internet connection.
  • Bi-lingual in Spanish & English.
  • Bonus points: Being an Electrician, Knowing Electrical Work, Construction Tech, Construction
  • Able to work flexible hours for changing business needs, including occasional weekends. Most of our team's action occurs between 7 am and 7 pm, Monday through Friday. 

Benefits & Perks:

  • Flexible Scheduling 
  • Hybrid (Working from Atlanta Office and Home)
  • Time Off & Holidays
  • Parental Leave Policy
  • 401(k) Plan
  • Healthcare - Medical, Dental & Vision
  • 360 Annual Peer Reviews with Opportunities for Growth

Job Tags

Holiday work, Work experience placement, Flexible hours, Monday to Friday,

Similar Jobs

BGSF

Commercial Property Associate Job at BGSF

 ...withmanagementauditsandengineeringoperationsauditsbyassistinginfilepreparationandrecord-keeping.Participatinginthenewtenantwelcomeandorientationprogramandassistingwithmove-in/move-outprocedures.Trackingandcoordinatingaccesscardactivation... 

NFM Lending

Mortgage Loan Officer Job at NFM Lending

 ...environment. Essential Job Functions: Specific tasks will include, but are not limited to, the following: Maintain an active Mortgage Loan Originator License. Production at or above minimum level of: o Full-time Loan Originator- $1,750,000 in closed loan... 

Family Dollar

Carrier Management Specialist Job at Family Dollar

 ...Summary of Position -* To support and maintain carrier relationships to ensure successful negotiation and consumption of carrier services, providing the lowest landed cost of North American goods to an exceptional service standard * Represent the inbound transportation... 

Medical Services of America

Licensed Practical Nurse Hospice Job at Medical Services of America

 ...Employment Type: Full-Time Hourly Range: $27-$30 At Medi Home Health & Hospice , part of the Medical Services of America family,...  ...currently seeking an experienced Licensed Practical Nurse (LPN) to join our dedicated team, providing meaningful end-of-life care... 

Motion Recruitment

Financial Analyst Job at Motion Recruitment

 ...We are currently looking for a seasoned Financial Analyst to join a large organization in New Brunswick, NJ. Candidates must be local and...  ...financial impact of reconciling and ensuring data integrity and working with systems teams to repair any data or reporting issues....