Talent Operations Manager Job at Buildforce, Phoenix, AZ

OWo4d0IxcW9CNUczYzRZbmhnV1hqaVE0NlE9PQ==
  • Buildforce
  • Phoenix, AZ

Job Description

This role has three components of compensation:

  • Base Salary: $70,000 - $85,000 (depending on experience)
  • Quarterly Bonus / Commission
  • Buildforce Equity Package

Responsibilities:

  • Collaborate with your team to achieve monthly placement goals with quality and retention in mind.
  • Use exceptional follow-up and time management skills to cultivate relationships with tradespeople and your peers.
  • Introduce Buildforce to new tradesmen and educate them on how to use the Buildforce mobile app.
  • Conduct routine interviews of tradesmen, assessing for trade skills and soft skills
  • Provide a “white-glove” experience for priority placements for high-profile and new customers.
  • Build intuitive knowledge of our tradesmen to make strong judgment calls on candidate quality and pay scales.
  • Navigate all of the Employer-level and Project-level contingencies.
  • Providing delightful customer experience through inbound emails, text messages, chats, and phone calls.
  • Listen to concerns, resolve problems, and offer the best recommendations to our pros utilizing the Buildforce App.
  • Maintaining records and documentation through data entry, collection, and validation.
  • Providing feedback on process improvement opportunities and contributing to projects as assigned.
  • All other duties as assigned.

Skills & Qualifications:

  • 3+ years of experience in recruiting, sales, marketing, or related work experience.
  • Proven success with self-direction and the ability to work independently and with a cross-functional team.
  • Proficient at navigating multiple apps at a time. Experience in technology platforms such as Front, Aircall, Indeed, and Slack.
  • Detail-oriented with excellent communication skills in writing, in person, or by phone.
  • Creative problem solver who thinks on their toes and can make informed decisions quickly.
  • Own a smartphone and have access to a reliable internet connection.
  • Bi-lingual in Spanish & English.
  • Bonus points: Being an Electrician, Knowing Electrical Work, Construction Tech, Construction
  • Able to work flexible hours for changing business needs, including occasional weekends. Most of our team's action occurs between 7 am and 7 pm, Monday through Friday. 

Benefits & Perks:

  • Flexible Scheduling 
  • Hybrid (Working from Atlanta Office and Home)
  • Time Off & Holidays
  • Parental Leave Policy
  • 401(k) Plan
  • Healthcare - Medical, Dental & Vision
  • 360 Annual Peer Reviews with Opportunities for Growth

Job Tags

Holiday work, Work experience placement, Flexible hours, Monday to Friday,

Similar Jobs

Ameriship Parcel Delivery

Courier/Independent Contractor Job at Ameriship Parcel Delivery

Job Details: Position: Delivery driver Pay: $400 - $1,300 per week (paid per delivery) Job Type:Independent Contractor/Courier Schedule: Monday through Friday (Saturday Availability) Location: Englewood, CO 80110 Job Summary: Ameriship Parcel Delivery...

Find Great People | FGP

Design Engineer Job at Find Great People | FGP

 ...The Design Engineer is an entry-level position where associates are heavily supervised and are expected to learn and assist with all engineering design aspects of a project. Once trained, associates in this position will be responsible for their own design projects and... 

Prairie Consulting Services

Security Project Manager Job at Prairie Consulting Services

Project Manager Cybersecurity / Technology Risk (Contract) Chicago, IL | Hybrid Were hiring a Cybersecurity-focused Project Manager for a contract role with our direct client in Chicago. What youll do: Lead cybersecurity and technology risk initiatives...

CEDENT

QA Tester (Remote) Job at CEDENT

 ...exploratory testing, and regression. We emphasize collaboration across multiple feature and support teams to deliver quality integrated products. Responsibilities: Design test plans, scenarios, scripts, and procedures based on business requirements Perform... 

Stallion Infrastructure Services

Dispatcher Job at Stallion Infrastructure Services

 ...Role Summary: The Dispatcher will act as a communication point for all calls: coordinate requests, transmit messages and track vehicles. This individual would enable different parties to communicate well by ensuring the accurate and timely transmission of information...