Talent Operations Manager Job at Buildforce, Phoenix, AZ

OWo4d0IxcW9CNUczYzRZbmhnV1hqaVE0NlE9PQ==
  • Buildforce
  • Phoenix, AZ

Job Description

This role has three components of compensation:

  • Base Salary: $70,000 - $85,000 (depending on experience)
  • Quarterly Bonus / Commission
  • Buildforce Equity Package

Responsibilities:

  • Collaborate with your team to achieve monthly placement goals with quality and retention in mind.
  • Use exceptional follow-up and time management skills to cultivate relationships with tradespeople and your peers.
  • Introduce Buildforce to new tradesmen and educate them on how to use the Buildforce mobile app.
  • Conduct routine interviews of tradesmen, assessing for trade skills and soft skills
  • Provide a “white-glove” experience for priority placements for high-profile and new customers.
  • Build intuitive knowledge of our tradesmen to make strong judgment calls on candidate quality and pay scales.
  • Navigate all of the Employer-level and Project-level contingencies.
  • Providing delightful customer experience through inbound emails, text messages, chats, and phone calls.
  • Listen to concerns, resolve problems, and offer the best recommendations to our pros utilizing the Buildforce App.
  • Maintaining records and documentation through data entry, collection, and validation.
  • Providing feedback on process improvement opportunities and contributing to projects as assigned.
  • All other duties as assigned.

Skills & Qualifications:

  • 3+ years of experience in recruiting, sales, marketing, or related work experience.
  • Proven success with self-direction and the ability to work independently and with a cross-functional team.
  • Proficient at navigating multiple apps at a time. Experience in technology platforms such as Front, Aircall, Indeed, and Slack.
  • Detail-oriented with excellent communication skills in writing, in person, or by phone.
  • Creative problem solver who thinks on their toes and can make informed decisions quickly.
  • Own a smartphone and have access to a reliable internet connection.
  • Bi-lingual in Spanish & English.
  • Bonus points: Being an Electrician, Knowing Electrical Work, Construction Tech, Construction
  • Able to work flexible hours for changing business needs, including occasional weekends. Most of our team's action occurs between 7 am and 7 pm, Monday through Friday. 

Benefits & Perks:

  • Flexible Scheduling 
  • Hybrid (Working from Atlanta Office and Home)
  • Time Off & Holidays
  • Parental Leave Policy
  • 401(k) Plan
  • Healthcare - Medical, Dental & Vision
  • 360 Annual Peer Reviews with Opportunities for Growth

Job Tags

Holiday work, Work experience placement, Flexible hours, Monday to Friday,

Similar Jobs

HEALING THERAPY SPA

Licensed Esthetician Job at HEALING THERAPY SPA

 ...Healing Therapy Spa is expanding its team and seeking a Licensed Esthetician who is passionate about skin health and committed to client care. Responsibilities: Provide facials, skincare treatments, and equipment-based therapies (such as GeneoX, radiofrequency,... 

Outlier AI

Product Manager Job at Outlier AI

Join a global community of talented professionals to shape the future of AI. Earn up to $15 USD/hr and additional rewards based on quality of submission. Outlier is committed to improving the intelligence & safety of AI models. Owned and operated by Scale AI , weve ...

Metric Geo

Concrete Superintendent Job at Metric Geo

 ...Metric Geo are partnered with a major civil contractor in Tampa who are looking for an experienced Concrete Superintendent to lead roadway concrete operations. Responsibilities: Supervise concrete crews on roadway projects Manage FDOT-standard sidewalks, curbs... 

JD.COM

Bilingual Business Controller (Eng/Mandarin) - Overseas Expansion Job at JD.COM

Job Title: Business Controller Location: Irvine or Fontana, CA JD.COM is a Chinese e-commerce company headquartered in Beijing . With revenues more than US158.8 billion in 2024, JD.com is Chinas largest retailer by revenue, and ranks #44 on Fortune Global 5...

HOAMCO (Homeowners Association Management Company)

Collections Administrator Job at HOAMCO (Homeowners Association Management Company)

 ...HOAMCO is seeking a full-time, on-site Collections Administrator. Apply today and join our team! We are offering Benefits after 60 days. The pay range for this position is Depending on Experience. This is an on-site position M-F. Qualifications: Strong...