Talent Operations Manager Job at Buildforce, Phoenix, AZ

OWo4d0IxcW9CNUczYzRZbmhnV1hqaVE0NlE9PQ==
  • Buildforce
  • Phoenix, AZ

Job Description

This role has three components of compensation:

  • Base Salary: $70,000 - $85,000 (depending on experience)
  • Quarterly Bonus / Commission
  • Buildforce Equity Package

Responsibilities:

  • Collaborate with your team to achieve monthly placement goals with quality and retention in mind.
  • Use exceptional follow-up and time management skills to cultivate relationships with tradespeople and your peers.
  • Introduce Buildforce to new tradesmen and educate them on how to use the Buildforce mobile app.
  • Conduct routine interviews of tradesmen, assessing for trade skills and soft skills
  • Provide a “white-glove” experience for priority placements for high-profile and new customers.
  • Build intuitive knowledge of our tradesmen to make strong judgment calls on candidate quality and pay scales.
  • Navigate all of the Employer-level and Project-level contingencies.
  • Providing delightful customer experience through inbound emails, text messages, chats, and phone calls.
  • Listen to concerns, resolve problems, and offer the best recommendations to our pros utilizing the Buildforce App.
  • Maintaining records and documentation through data entry, collection, and validation.
  • Providing feedback on process improvement opportunities and contributing to projects as assigned.
  • All other duties as assigned.

Skills & Qualifications:

  • 3+ years of experience in recruiting, sales, marketing, or related work experience.
  • Proven success with self-direction and the ability to work independently and with a cross-functional team.
  • Proficient at navigating multiple apps at a time. Experience in technology platforms such as Front, Aircall, Indeed, and Slack.
  • Detail-oriented with excellent communication skills in writing, in person, or by phone.
  • Creative problem solver who thinks on their toes and can make informed decisions quickly.
  • Own a smartphone and have access to a reliable internet connection.
  • Bi-lingual in Spanish & English.
  • Bonus points: Being an Electrician, Knowing Electrical Work, Construction Tech, Construction
  • Able to work flexible hours for changing business needs, including occasional weekends. Most of our team's action occurs between 7 am and 7 pm, Monday through Friday. 

Benefits & Perks:

  • Flexible Scheduling 
  • Hybrid (Working from Atlanta Office and Home)
  • Time Off & Holidays
  • Parental Leave Policy
  • 401(k) Plan
  • Healthcare - Medical, Dental & Vision
  • 360 Annual Peer Reviews with Opportunities for Growth

Job Tags

Holiday work, Work experience placement, Flexible hours, Monday to Friday,

Similar Jobs

Holaday-Parks, Inc.

MEP Project Engineer - Anchorage, AK Job at Holaday-Parks, Inc.

 ...on site. Project Engineers support multiple projects when required. Career Path: The Project Engineer position is an entry level position in the Construction Industry. Experienced Project Engineers may have the opportunity to move into Project Manager roles... 

Sky Land and Ocean Travel

Remote Entry Level Travel Coordinator Job at Sky Land and Ocean Travel

 ...Title: We are seeking a detail-oriented and customer-focused Entry Level Travel Coordinators to join our team. In this role, you will support clients by researching destinations, preparing travel quotes, and organizing itineraries for vacations, weekend getaways, and... 

Medix™

Urgent Care Physician-243324 Job at Medix™

 ...Physician Urgent Care (MD/DO) Part Time and Full Time Options Locations: Manhattan Beach, Redondo Beach, Passadena, Glendora, Covina (Multiple locations) Join a rapidly growing, highly respected urgent care group known for its modern facilities and strong clinical... 

Paradigm Oral Health

RCM Specialist I Job at Paradigm Oral Health

 ...benefit gather across dental or medical payers, clean pre-...  ...insurance processing, and a positive experience for patients and supported offices...  ..., claim submission, charging/coding requirements, insurance AR...  ...Certified Professional Coder (CPC) or Certified Revenue Cycle... 

Morningside University

Admissions Counselor Job at Morningside University

 ...accepting applications for the full-time position of Admissions Counselor to join our hardworking, dynamic, and supportive team. This...  ...through engagement with moves management. Develop and maintain a travel schedule pertaining to college fairs and high school visits....