Talent Operations Manager Job at Buildforce, Phoenix, AZ

OWo4d0IxcW9CNUczYzRZbmhnV1hqaVE0NlE9PQ==
  • Buildforce
  • Phoenix, AZ

Job Description

This role has three components of compensation:

  • Base Salary: $70,000 - $85,000 (depending on experience)
  • Quarterly Bonus / Commission
  • Buildforce Equity Package

Responsibilities:

  • Collaborate with your team to achieve monthly placement goals with quality and retention in mind.
  • Use exceptional follow-up and time management skills to cultivate relationships with tradespeople and your peers.
  • Introduce Buildforce to new tradesmen and educate them on how to use the Buildforce mobile app.
  • Conduct routine interviews of tradesmen, assessing for trade skills and soft skills
  • Provide a “white-glove” experience for priority placements for high-profile and new customers.
  • Build intuitive knowledge of our tradesmen to make strong judgment calls on candidate quality and pay scales.
  • Navigate all of the Employer-level and Project-level contingencies.
  • Providing delightful customer experience through inbound emails, text messages, chats, and phone calls.
  • Listen to concerns, resolve problems, and offer the best recommendations to our pros utilizing the Buildforce App.
  • Maintaining records and documentation through data entry, collection, and validation.
  • Providing feedback on process improvement opportunities and contributing to projects as assigned.
  • All other duties as assigned.

Skills & Qualifications:

  • 3+ years of experience in recruiting, sales, marketing, or related work experience.
  • Proven success with self-direction and the ability to work independently and with a cross-functional team.
  • Proficient at navigating multiple apps at a time. Experience in technology platforms such as Front, Aircall, Indeed, and Slack.
  • Detail-oriented with excellent communication skills in writing, in person, or by phone.
  • Creative problem solver who thinks on their toes and can make informed decisions quickly.
  • Own a smartphone and have access to a reliable internet connection.
  • Bi-lingual in Spanish & English.
  • Bonus points: Being an Electrician, Knowing Electrical Work, Construction Tech, Construction
  • Able to work flexible hours for changing business needs, including occasional weekends. Most of our team's action occurs between 7 am and 7 pm, Monday through Friday. 

Benefits & Perks:

  • Flexible Scheduling 
  • Hybrid (Working from Atlanta Office and Home)
  • Time Off & Holidays
  • Parental Leave Policy
  • 401(k) Plan
  • Healthcare - Medical, Dental & Vision
  • 360 Annual Peer Reviews with Opportunities for Growth

Job Tags

Holiday work, Work experience placement, Flexible hours, Monday to Friday,

Similar Jobs

Beazer Homes

Area Sales Manager Job at Beazer Homes

 ...As an Area Sales Manager at Beazer Homes, you will lead a team of New Home Counselors across multiple communities, driving sales performance, customer satisfaction, and team development. This role is pivotal in executing strategic sales initiatives and ensuring the achievement... 

Bechtel

Sr. Fire Protection Engineer Job at Bechtel

 ...our Impact Report . Project Overview: The Knoxville Engineering Office is the engineering execution center for Bechtels Nuclear...  ...DOD and DOE. Job Summary: In this role as a Senior Fire Protection Engineer, you will work on various projects as part of the... 

Innovar Group

Technical Writer Job at Innovar Group

 ...Our client is hiring a Technical Writer! Join a nationally recognized leader in critical-care aviation where your work directly supports life-saving missions every day. You'll collaborate with highly skilled engineering and operations teams in a stable, mission-driven... 

State of Alaska

Education Administrator 2 (PCN 051592) Job at State of Alaska

 ...activities, and provides support for the education preparation program approval and...  ...certification process. The Teacher Certification Administrator oversees this team, guiding processes,...  ...for a maximum of two years of non-specialized experience in No.2. A masters degree... 

INDIANHEAD MEDICAL CENTER INC

Family Physician Job at INDIANHEAD MEDICAL CENTER INC

 ...and clinical skills Excellent interpersonal and communication skills Ability to work collaboratively with a healthcare team Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) degree, and a valid medical license Have current Wisconsin DEA license...