Talent Operations Manager Job at Buildforce, Phoenix, AZ

OWo4d0IxcW9CNUczYzRZbmhnV1hqaVE0NlE9PQ==
  • Buildforce
  • Phoenix, AZ

Job Description

This role has three components of compensation:

  • Base Salary: $70,000 - $85,000 (depending on experience)
  • Quarterly Bonus / Commission
  • Buildforce Equity Package

Responsibilities:

  • Collaborate with your team to achieve monthly placement goals with quality and retention in mind.
  • Use exceptional follow-up and time management skills to cultivate relationships with tradespeople and your peers.
  • Introduce Buildforce to new tradesmen and educate them on how to use the Buildforce mobile app.
  • Conduct routine interviews of tradesmen, assessing for trade skills and soft skills
  • Provide a “white-glove” experience for priority placements for high-profile and new customers.
  • Build intuitive knowledge of our tradesmen to make strong judgment calls on candidate quality and pay scales.
  • Navigate all of the Employer-level and Project-level contingencies.
  • Providing delightful customer experience through inbound emails, text messages, chats, and phone calls.
  • Listen to concerns, resolve problems, and offer the best recommendations to our pros utilizing the Buildforce App.
  • Maintaining records and documentation through data entry, collection, and validation.
  • Providing feedback on process improvement opportunities and contributing to projects as assigned.
  • All other duties as assigned.

Skills & Qualifications:

  • 3+ years of experience in recruiting, sales, marketing, or related work experience.
  • Proven success with self-direction and the ability to work independently and with a cross-functional team.
  • Proficient at navigating multiple apps at a time. Experience in technology platforms such as Front, Aircall, Indeed, and Slack.
  • Detail-oriented with excellent communication skills in writing, in person, or by phone.
  • Creative problem solver who thinks on their toes and can make informed decisions quickly.
  • Own a smartphone and have access to a reliable internet connection.
  • Bi-lingual in Spanish & English.
  • Bonus points: Being an Electrician, Knowing Electrical Work, Construction Tech, Construction
  • Able to work flexible hours for changing business needs, including occasional weekends. Most of our team's action occurs between 7 am and 7 pm, Monday through Friday. 

Benefits & Perks:

  • Flexible Scheduling 
  • Hybrid (Working from Atlanta Office and Home)
  • Time Off & Holidays
  • Parental Leave Policy
  • 401(k) Plan
  • Healthcare - Medical, Dental & Vision
  • 360 Annual Peer Reviews with Opportunities for Growth

Job Tags

Holiday work, Work experience placement, Flexible hours, Monday to Friday,

Similar Jobs

Advance Local

Breaking News Reporter Job at Advance Local

 ...Description****_Strengthening and empowering all of the communities we serve._**The Oregonian/OregonLive seeks a breaking news/general assignment reporter to jump on the day's news, moving with urgency while prioritizing accuracy and integrity, as part of its Express Team.... 

B. Braun US Device Manufacturing LLC

QC Coordinator - 12 Hr. Green Night Shift Job at B. Braun US Device Manufacturing LLC

 ...Braun US Device Manufacturing LLC Job Posting Location: Allentown, Pennsylvania, United States Functional Area: Quality Working Model: Onsite Days of Work: Rotating Shift: 3/4 X 12 Relocation Available: No Requisition ID: 8026 B. Braun Medical... 

Baylor College of Medicine

Research Assistant I - Neuroscience Job at Baylor College of Medicine

 ...Summary The Department of Neurology at Baylor College of Medicine is seeking a Research Assistant to assist in planning, conducting and supervising neuroscience research projects. The candidate will join the Laboratory of Neural Circuit Modulation. The main mission... 

E-Solutions

GCP Data engineer Job at E-Solutions

 ...Role: GCP Data Engineer Location : Hartford,CT (hybrid) Must Have Skills: 7+ Years of experience with GCP , Python , Pyspark , SQL GCP Services - Bigquery , Dataproc , Pub/sub , GCP Dataflow. The client will take - Coderpad interview so Python coding is... 

Ultimate Staffing

Outbound Call Center Support Specialist Job at Ultimate Staffing

Job Responsibilities: Conduct telephone interviews to gather and document information (outbound calls). Maintain a professional demeanor and work environment. Deliver outstanding customer service during phone interactions. Communicate clearly and professionally...