Talent Operations Manager Job at Buildforce, Phoenix, AZ

OWo4d0IxcW9CNUczYzRZbmhnV1hqaVE0NlE9PQ==
  • Buildforce
  • Phoenix, AZ

Job Description

This role has three components of compensation:

  • Base Salary: $70,000 - $85,000 (depending on experience)
  • Quarterly Bonus / Commission
  • Buildforce Equity Package

Responsibilities:

  • Collaborate with your team to achieve monthly placement goals with quality and retention in mind.
  • Use exceptional follow-up and time management skills to cultivate relationships with tradespeople and your peers.
  • Introduce Buildforce to new tradesmen and educate them on how to use the Buildforce mobile app.
  • Conduct routine interviews of tradesmen, assessing for trade skills and soft skills
  • Provide a “white-glove” experience for priority placements for high-profile and new customers.
  • Build intuitive knowledge of our tradesmen to make strong judgment calls on candidate quality and pay scales.
  • Navigate all of the Employer-level and Project-level contingencies.
  • Providing delightful customer experience through inbound emails, text messages, chats, and phone calls.
  • Listen to concerns, resolve problems, and offer the best recommendations to our pros utilizing the Buildforce App.
  • Maintaining records and documentation through data entry, collection, and validation.
  • Providing feedback on process improvement opportunities and contributing to projects as assigned.
  • All other duties as assigned.

Skills & Qualifications:

  • 3+ years of experience in recruiting, sales, marketing, or related work experience.
  • Proven success with self-direction and the ability to work independently and with a cross-functional team.
  • Proficient at navigating multiple apps at a time. Experience in technology platforms such as Front, Aircall, Indeed, and Slack.
  • Detail-oriented with excellent communication skills in writing, in person, or by phone.
  • Creative problem solver who thinks on their toes and can make informed decisions quickly.
  • Own a smartphone and have access to a reliable internet connection.
  • Bi-lingual in Spanish & English.
  • Bonus points: Being an Electrician, Knowing Electrical Work, Construction Tech, Construction
  • Able to work flexible hours for changing business needs, including occasional weekends. Most of our team's action occurs between 7 am and 7 pm, Monday through Friday. 

Benefits & Perks:

  • Flexible Scheduling 
  • Hybrid (Working from Atlanta Office and Home)
  • Time Off & Holidays
  • Parental Leave Policy
  • 401(k) Plan
  • Healthcare - Medical, Dental & Vision
  • 360 Annual Peer Reviews with Opportunities for Growth

Job Tags

Holiday work, Work experience placement, Flexible hours, Monday to Friday,

Similar Jobs

RED Global

SAP OCM Trainer (Jr) Job at RED Global

 ...About the Role We are looking for a Junior OCM Trainer to support training development and delivery during the SAP Build phase of a...  ...them into user-friendly learning materials. Conduct both in-person and virtual training sessions for diverse global audiences. ... 

ProKatchers LLC

Certified Medical Assistant Job at ProKatchers LLC

 ...Job Title : Certified Medical Assistant Location : 1200 Children's Avenue, Children's Physician Building*LOC1014, Oklahoma City, OK 73104 Duration : 3 Months Contract (with possible extension) Education : High school Degree required. Certified Medical Assistant... 

Atlas International, Inc

Administrative Assistant - Processor Job at Atlas International, Inc

 ...customers get the most enjoyment from their homes. Administrative Assistant - Savannah,...  ...a professional who demonstrates a strong work ethic, consistent attendance , and the...  ...working effectively in group settings, whether online or in-person. Preferred Previous... 

PRISMATIK DENTALCRAFT, INC.

Sr. Regulatory Affairs Specialist Job at PRISMATIK DENTALCRAFT, INC.

 ...of conformity in support of EU product registrations/CE mark. Informs coordinator of product recalls. Performs and supports internal, external, and third-party audits. Maintains knowledge on current regulations and guidelines. Evaluates compliance with applicable... 

Pike Construction Services

Talent Acquisition Manager Job at Pike Construction Services

The Talent Acquisition Manager leads and executes full-cycle recruitment and talent strategy efforts across the company. This role is responsible for sourcing, attracting, and selecting top talent, managing the candidate experience, and developing employer branding initiatives...